I love Soleus! My massage therapist Steve is excellent with deep tissue . Warm moist towel under the back of the head,cool eye pillow . I leave completely relaxed. The staff is very friendly, and helpful. I usually get there early ... the massage chair was great. Debbie L Mason read more

I highly recommend Soleus Massage. The studio is immaculate and so quiet and conducive to a relaxing experience. I really can't say enough about Caelin. She is so professional, and seemed to intuitively know exactly where my pain was. I felt like a whole new person-relaxed, rested and pain free-after my therapy session. Thank you, Soleus! read more

Just a mediocre massage. No warm moist towels or moist heat packs offered. Do not offer hot stones which I really enjoy. Cramped environment which is not relaxinng or inviting. Cost $85. Will look to see what else Johnson City has to offer. read more

With limited options in the area for a quality massage experience, Soleus has emerged as my top choice. Although the facility isn't very spacious, they have managed to create a comfortable and relaxing environment equipped with several amenities. The staff is friendly and helpful. The therapist I had was exceptional. I've had massages at first-class spas around the country and some internationally, and the therapist here provided one of the best deep tissue massages I've experienced in a long time. They listened to my desired focus areas and attentively addressed them, instead of following their own routine. If you're looking for a great deep tissue massage, I recommend booking an appointment. Just be sure to clearly communicate your desired massage style, as the therapists cannot read your mind. I also tried the float therapy, which was an incredibly relaxing experience. For those who like to focus on their breathing and meditate, floating greatly facilitates reaching a deep meditative state. Considering the reasonable prices, especially for first-time guests, I suggest trying the float therapy to find a bit of peace amidst the chaos of life. For me, the ultimate goal of a spa visit is to find peace in my emotional state, create space in my mind, and achieve relaxation in my body. I accomplished all these at Soleus. read more

I am very impressed with the service and satisfaction I receive every time I go for an appointment! The therapists are excellent, and I always feel better after I have my massage. Also, if you haven't tried the float, you must! It is uninterrupted time to yourself, which it hard to get these days. Five stars to Soleus and to Kim and her team :) Allison S. read more

I'm Currently in Johnson City temporarily and was in desperate need of a deep tissue masssge. I found them online and conveniently schedule an appointment online for the following morning with Brandy. The location was easy to find with ample parking and the receptionist was very nice. My one hour massage with Brandy was excellent!! I've had massages for years as an RN it's always been part of my life and Brandy gave me the best massage I've had. She was professional and checked in with me as far as pressure and problem areas. I've rebooked a massage in a few days. I highly recommend Soleus massage !! read more

HORRIBLE CUSTOMER SERVICE!! Made an appointment with them for my husband on 8/4 for 8/5 at 7:45 PM. Three texts to remind and confirm. He text when he got to the parking lot and they thanked him for checking in. At 8:23 he calls and they say "we've been having technical difficulties all day, we won't waste any more of your time and reschedule". NOPE, no you won't. Thanks for nothing!! read more

Marabeth was great!! I visited a friend and after a 4-hour drive my neck and lower back were killing me, to top it off we went mall shopping during Xmas rush. She made my neck and back feel so much better and totally relaxed the stress of Xmas shopping away. I will definitely visit her on my next visit. When I got to my room she asked me a few questions about what type of massage I wanted and areas that needed her focus. She left the room so I could get undressed and knocked softly to make sure I was on the table and under the blanket (heated table during the winter was such a welcomed treat), she used a lotion that smelled like oranges and lavender... I could have taken a nap right there!!! Thank you Marabeth I hope you read this and know I'll be back in February. read more

They will not schedule an appointment without giving them a credit card. I usually have to schedule appointments while on the road, so I can't just provide that right then. They would not schedule me either time I tried to go even though the time was within an hour or just over. The first time I went I was told I "was lucky " and they didn't book over me. The massage was ok. The second time I went I should up15 min early like I asked and they said they had given away the appointment time. They're bad to do business with. Save yourself the trouble and just pay the extra to go to Austin Springs. read more

Treated by my son with a much needed massage with Ashleigh M! Absolutely the Best‼ read more

Pros: nice relaxing atmosphere. Cons:Terrible customer service, massage was way below average. May have been the therapist first massage of a male client. read more

My favorite place to get a massage! Briana is terrific. Everyone is so nice and welcoming! I prefer going here rather than to Austin Springs! read more

I've had over 10 messages done in the past two years and for the money (I was on the 6 month plan so about 60 dollars for a one hour message) it is an unbeatable deal. I've read the other "reviews" and the complaints seem to be about mechanics - they want a credit card, they kept charging me for monthly visits etc - but the reviews about the messages are great and they should be. I too had a payment issue but legally it was my fault and we worked it out. If you are looking for a great message in the Johnaon City area Soleus is the place. read more

Horrible business practices... lost my gift card but had the receipt and it wasn't even 24 hours between when it was purchased and made me pay again... and the massage was also horrible.. read more

I have been dealing with head, neck, and shoulder pain for the past year and a friend recommended I go to "Soleus" for a massage to see if it would help. The massage worked great to relieve my pain and pressure. The business was very clean, there was a nice relaxing atmosphere in the waiting area, and the employees were great. I love this place and would definitely recommend their services to anyone looking for massage therapy. Good job to the Owner/Manager, Kim, for running such a professional and friendly business. read more

Bought the 6 month plan and after the 6 months were up they continued to charge my card although I hadn't been there in months. Horrible customer service. I called several times and they assured me my card would be credited and the withdrawals would stop. Turns out they would not return my money, claimed I had paid for six more massages and I would have the credit if I wanted to use them. They would not let me give them away as gifts either. So, I've currently got 6 massages that I never plan on using because their services are poor. read more

I recently purchased a gift certificate for a one hour massage online for a friend. I purchased the new client one hour massage special. I assumed this would be acceptable since I have never been a client. Also, I wasn't sure if my friend had been before but the website required me to enter my friend's name when purchasing so I assumed she hadn't been and that the new client certificate was acceptable since the website completed the transaction after entering her name. Apparently not. AFTER my friend received her massage, not before, she was told that she did not qualify for that rate and she owed a balance. My friend asked why she wasn't made aware of this prior to the massage as she was not under the impression she owed anything. It was a gift after all and she had turned her gift certificate in prior to receiving the massage; I would expect any discrepancy to have been caught at that time. The owner, in a redundant tantrum, explained to her that she did not qualify for the certificate that was purchased for her. The owner then proceeded to tell my friend to take it up with the person that purchased the gift for her, me! I was so appalled at the story that I called to speak with the owner myself. Upon returning my call days later, the owner was extremely condescending, rude and would interrupt me mid-sentence. I even told her that it's not that I felt she was wrong, I just felt she handled the situation wrong. Obviously, this was a classic case of miscommunication and instead of apologizing, the owner was downright trashy about the situation. I also mentioned to her that while my friend's massage therapist was great, she said she could hear what sounded like a microwave in the background from somebody heating up their lunch. The owner's response: "Oh my god, really?!" in a raised voice. I then asked why she would respond that way and not take it as a learning experience. She responded by saying that she's been a business owner for over 11 years and she's didn't need more learning experiences. I really am just shocked at the lack of professionalism from this lady. Had she been polite and respectful, I would have gladly paid the balance. Instead, she was yelling non-stop to the point that I just had to hang up. I've never actually received a massage from this business, but as a paying customer, my experience was a nightmare! If you do go, bring a spare credit card and some ear plugs. On the upside, maybe they will heat up your lunch after the massage. read more