We had a tub, toilet, fiberglass shower and vanity top removal in our master bath. We had vanity…read moretop and toilet removal in the hall bath. Both bathrooms also had new tile floor installed. The master bath now has a fully tiled shower with swing doors, bench and linear drain. The floor and shower tile are the same, making the look clean and making the room look so much larger. Jerid handled our project. His response time to questions was very quick. Chris Nelson has an excellent team and all workers on the project were diligent and very professional. Kudos to Chris Nelson and his team! We will certainly do business with you again and recommend you to others.

Nelson Tile - Review of Kitchen Countertop Installation…read more We worked directly with Chris Nelson, owner of Nelson Tile, for the installation of new quartz kitchen countertops. Our experience raised serious concerns about both workmanship and professionalism. Installation Issues From the start, Chris incorrectly measured the backsplash, resulting in a two-piece installation rather than a single seamless slab. He claimed the transition would be unnoticeable -- the photos tell a different story. One piece is already pulling away from the wall. Other reviews describe Chris as skilled with laser measuring, but that was not our experience. The visual difference between a single slab and a seamed installation is significant, and Chris offered neither a solution nor any cost reduction for this error. Material Quality Chris purchased the material from a distributor he admitted does little business with. Within just three months, we noticed significant chipping on both the edges and countertop surfaces. Chris sent his brother-in-law to repair the chips with filler. He acknowledged this was unusual and said he had seen it once before with another client, categorizing it as faulty material -- yet when we raised our concerns, he simply accused us of being hard on the countertops. For context, we replaced 15-year-old laminate countertops that had zero marks or chips. Over the following 18 months, we continued to experience additional chipping, hundreds of scratches, and pitting across the entire countertop surface. We eventually switched to plastic plates out of concern that any ceramic or glass contact would cause further damage (see photos). Attempted Resolution I had Chris return to the house. It was clear he was reluctant to acknowledge faulty material, but after some pressure he agreed to have the distributor conduct an on-site inspection. The distributor was professional, photographed the damage, and reviewed it with his team. The following week, I received an email from Chris stating that the distributor had agreed to provide a replacement slab at no material cost -- but Chris quoted $6,500 for installation, excluded sink removal and reinstallation, disclaimed responsibility for any damage to finishes, appliances, or cabinets, and required that we agree not to post any negative public statements or reviews about Nelson Tile. Summary Based on our experience and the lack of professional accountability, we strongly recommend considering alternative companies. When you invest thousands of dollars in a kitchen remodel, you should expect quality materials and skilled installation. Unfortunately, neither was delivered in our experience with Chris Nelson. We will have the replacement material completed by a different installer.

Very rarely can you write a review like this- My plumber was having trouble installing a new…read moredishwasher. He had a problem because of granite countertop. It needed drilling for it to attach correctly. They are less than two miles from me. I called them and they had technician available to come over promptly. Two men came over (I am sorry that I forgot their names) and they helped the plumber 'brainstorm' how to install it without drilling. But this is the best part- THEY DIDN'T CHARGE ME! What a great company. The technicians were knowledgeable, professional and friendly. I strongly recommend using them.

Had these guys come out and install my new Quartz countertop. Dillon came out and did the template…read moreand he was very good at what he does. He's a perfectionist and very pleasant guy to work with. They even sent him out a second time just to make sure we got the same template twice before installation. Which I thought was great. Then Joshua and Tim came out to do the installment and these guys were also amazing. Everyone was on time and did a amazing job. They did a great job in the sink installing as well. Highly recommend them.

Austin was amazing! I contacted numerous cabinet companies and independent carpenters to assist in…read morerepairing my kitchen cabinet door. Austin contacted me immediately and was available to do the repairing the next day. I was beyond thrilled with his work and the attention to detail he performed. I would strongly recommend him for any cabinet need big or small. The best part, he was reasonable. Win win!! Thanks again Austin!

we asked Austin to trim a couple of cabinet doors to accommodate a new refrigerator. He did a…read moregreat job in a timely fashion.

Disappointed by the lack of urgency and poor communication throughout the entire process. Questions…read morewent unanswered, updates were delayed, and it felt like my concerns weren't taken seriously. Would not recommend if you value timely service and clear responses.

Just tried to order a set of cabinets for single family resident. Like it shows on their website,…read morethey said they are not doing cabinets for families anymore?