Without question the most responsive, the most caring the most kind and the most understanding…read moreinsurance and tax professionals. The owner is an exceptional individual. The insurance and tax professionals on staff will take care of you like you're family. There are very few businesses left that operate like GN does. Thank you for always taking great care of me even in times of great stress when I wasn't at my best.

i called several CPA offices, and Neville from Great Northern Tax was the first one to respond back…read moreimmediately. He was very knowledgeable and helpful in helping us find a better solution to our unique situation. We will be recommending him to our family and friends for any tax needs. Thank you Neville.

I've been here a few times to return packages and the staff is nice and quick. I've can without a…read morereturn label printed but i was able to email the pdf of the label for them to print it. this has been super helpful since i don't have a printer at home. they've treated everyone before me great. if there was a wait, they were explaining some processes to customers which i think helps people not become frustrated. Bonus that lines move quick too with at least two register stations open at all times i've seen. I'll always opt to come to this location :)

I wish I could leave a 5-star review, as this location is closest to my home and I've built…read morerelationships with several staff members. Unfortunately, there are multiple extremely rude employees -- including at least one manager -- who have repeatedly made me feel embarrassed, uncomfortable, and unwelcome simply for being a customer. I understand this store gets busy. I understand customer service is hard, employees are tired, and people want to leave on time. That does not excuse treating customers poorly. On numerous occasions, I've been spoken to in a condescending, mocking way about how many packages or returns I have -- as if I should feel guilty for using the services the store exists to provide. What makes this worse is that customers who arrive after me are treated kindly, with smiles and warm greetings, while I am singled out. When I pointed this out, I was told it was because they "only had one item," which doesn't explain why yet another person who arrived after that was also helped without issue. Tonight, I was greeted with, "Why are YOU here so late?" -- even though the store was still open and I arrived about 10-12 minutes before closing. When I confronted the older blonde employee about it, she claimed she was "just teasing," which felt like gaslighting. Later, she added that they "know I always have so many returns," even though I had about eight items -- some of which were shipments that earn the store money. I am organized, prepared, labeled, and efficient, and I was out only a couple minutes after closing despite her moving very slowly and rescanning items repeatedly. What was most upsetting was that another manager witnessed this interaction, laughed, and scoffed when I mentioned leaving a review. That response alone is unacceptable -- especially from management. This behavior is not new. The same older blonde employee, another dark-haired woman, and a male manager with red hair have repeatedly shown annoyance, avoided helping me, glared at me, or made rude comments. I now avoid coming in based on who is working, and often choose other locations or USPS just to avoid being treated poorly. I have spoken with employees at other locations, and many have already heard similar complaints about this store -- which explains why customers go elsewhere. I rarely speak up, but tonight I was laughed at and dismissed, and it even upset my daughter, who noticed the behavior. That crossed a line. I want to be clear: Kathy and Jayden are wonderful -- kind, professional, and the only reason I've continued coming here. Jayden is incredibly sweet to my daughter, and Kathy is always warm and respectful. Connor has also been professional. They deserve recognition. Customer service is not easy, but taking frustration out on regular customers -- especially polite ones -- is unacceptable and terrible business practice. I should not feel anxious or apologetic for using a service I'm paying for. I will be contacting corporate.

I used the services of International Express Services to obtain a Visa for an upcoming trip to…read moreBrazil. I received my Visa in approximately 24 hours. Great service, very professional and a great pricing. l highly recommend International Express Services, and plan to use them in the future. Special thanks to David Skinner.

If you need a passport or renewal save yourself the time!…read more I spent a month in the attempt of getting a passport appointment trying 5-10 times a day. I waited five hours on hold only to be told you have to be 72hrs to travel to renew! The post office was a horrible experience at Detroit Main. The woman jerked me around for 45min, Took 2 photos which in end game were not clear enough pixel. The post office told me to mail renewal in. They do not handle renewals. My sister recommended International Express when she used several years ago. She received passport in three days for company travel. I phoned, got next day appointment which was July 20, 2021. The gal at desk was beautiful, kind, quickly handled my stress! I explained my experience. She took another photo in which looked like normal me, not the worst you could show! She told me to expect passport around Labor Day! Today August 18, 2021 I received my new passport priority express! Thank you for such a terrific experience! I am writing this to highly recommend the fee is worth the service! Professional, quick, no stress! See you next time go see Tracy Lezotte! I also stopped in the Detroit Main Post Office so they know who to recommend when they cannot help. Thank you so very much! PCN building next to Ruth Chris....walk in lobby, and walk past all the elevators to the end of hall turn right it is in the Travel Agent there! Easy to get an appointment, easy to find!

We had a wonderful experience with Maia. She came to our home and made the entire process smooth…read moreand stress-free. She was incredibly friendly, helpful, and patient when we ran into issues with the closing company and had to have the documents sent over again. It was so convenient and pleasant to work with someone so professional and kind. Highly recommend her services!

From the owner: At Crown Notary & Signature Solutions, we are a trusted, professional notary service dedicated to…read moreproviding seamless, secure, and efficient document signings for individuals, businesses, and professionals. Specializing in mobile and remote online notarization (RON), we ensure that every transaction is handled with accuracy, confidentiality, and convenience. From real estate closings and legal documents to business contracts and personal affidavits, we offer expert signing solutions tailored to your needs. Whether you require in-person service at your location or the ease of remote notarization from anywhere, Crown Notary & Signature Solutions is committed to delivering excellence, professionalism, and peace of mind with every signature.

My customer service agent helped make sure to wrap up my package correctly and processed it for…read moreshipping in record time. Thank you!

I drop things off here a few times a year, most recently last week. Things always go well because…read morethe staff is helpful and organized. If you have just a drop off, they will check your package and give you the tracking receipt. If you need more help they will help you package your item. I've never waited long - maybe a minute or two, but that's to be expected during the holidays. The store is clean which I appreciate. The only improvement they could make would be automatic doors or a button to open the doors. When you have your hands full of packages it can be a real struggle to figure out how to get in without dropping your stuff.

I was in need of a Mobile Notary and I found the best ! Lloyd Dutcheshen replied immediately to…read moremy inquiry. Traveled to my requested location arriving on time as pre-arranged. He was prepared to render his services and completed the job in a professional and timely manner. I found his pricing to be very apropos. I have engaged his services several times and will continue to do so in the future. Very pleased customer !

Lloyd was very professional, knowledg, and we Had great conversation when closing on our first…read morehome. I highly reccomend him!

This store was great to me. The young lady 7/17 helped me secure my five packages and was very kind…read moreby calling me back. Also, the two gentleman at the store is knowledgeable and I would suggest people go to that store to send your package.

This used to be the best UPS location, but since the new ownership took over, it's gone downhill…read more Charging $2 for one black-and-white print is outrageous especially when FedEx down the street charges just 25 cents.