Although she was very busy, Marci made us all feel welcome and was able to help us in shopping for…read moresunglasses. As soon as I entered her shop, she asked me what type of products I was looking for and directed me to the shelves with those products. I was able to take my time selecting the sunglasses I wanted while she helped other customers. During my purchase, she engaged in light conversation and I left feeling this was a store where I was valued as a customer Thank you, Marci.

Complete rip off! Nice at first, then you realize you spent $40 for a pair of sunglasses only for a…read moremonth later for them to turn out like this: ....My brother also got a pair and his broke a week later. Needless to say it's $20 (at best) material being overcharged 2x (and in some cases 4x or more) the price. Could've saved my money and have gone to Sunglass Hut and invested in a good quality pair. Very upset with this company and would like a refund! Save your money and go to the mall for a cheap pair (or Sunglass hut for a quality pair).

They adjusted my sunglasses I bought a couple of years ago, no questions asked.read more

I ordered Serengeti Maestrale and received the wrong sunglasses. I've called and emailed for over…read morea week and got no reply. Buyer beware.

What amazing customer service!!! While in the pool, enjoying my vacation, the lens fell out of my…read moreMaui Jim sunglasses. I couldn't imagine another twelve days of vacation without my Maui Jim's. I called Randy and he told me to bring the sunglasses over and he would take a look at them. I immediately went to the shop and within three minutes (maybe less) the sunglasses were better than new! Randy is the most genuine person and so kind. I can't say enough good things about this store and Randy. Kudos for being there to save my vacation......and my eyes!

wonderful boutique shop. I love the curated selection of lots of European eyewear. I couldn't…read moredecide but Randy did a great job helping me select a pair. I won't see a million other people with the same sunglasses!! Definitely wRoth checking out for your eyewear!

Thank you to store 2525 for the great service, awesome trouble free swap of a defect in a pair that…read morewas purchase at another SGH. The one helping on Saturday morning, Sept 19th was a delight to work with and super helpful!!!

My hard-playing husband broke his sunglasses and needed a replacement. Considering we live in…read moreSUNNY Florida, we wanted to get them replaced sooner rather than later. We were going to drive by the Sanibel Outlets on the way home, so we made a stop to take a look. We had originally wanted to find a pair that would work for around $100. However, we weren't finding a good fit that also suited my husband. We eventually found a $200 pair that he liked and fit well. The optician working had been following our progress and quickly went to get them from the storage area. She then asked my husband to choose a case. The only sale and/or offer was $50 off when you buy two pair of sunglasses. This didn't tempt us at all. We asked if there were any offers for buying one pair and were told "no." We thought about it and decided to get them anyway. This is when things went W-R-O-N-G. She put the sunglasses on my husband's face to check for any needed adjustments. Right away, my husband told her to wait. He said they didn't seem right. In taking them off, he saw they weren't the correct sunglasses. The optician seemed neither surprised NOR apologetic. She kind of shrugged it off and said, "The nose piece is different." He then pointed out all the things that were different between the ones he picked out and the ones she had brought him to purchase, including the side piece fit and the material with which they were made. The optician seemed annoyed and then said, "Well, we don't have any new ones like that, so you can have this one" (indicating the display sunglasses). NOTE: SHE KNEW THIS WITHOUT GOING TO LOOK. My husband quickly told her that he didn't want to buy the display that had been tried on by everyone. The optician then said, "Oh, that's just some make-up or dirt." Are you kidding me?!? Strike One: No deal for buying one pair of sunglasses. Not insurmountable. If given my husband's choice in new condition, we could have left happy. Strike Two: Knowingly trying to pawn off sunglasses that were not the same as the set my husband picked out. Sorry - being the same color and brand aren't enough. Strike Three: Trying to send us home with the display sunglasses (and not even offering to clean them). Game Over. We couldn't get OUT OF THERE fast enough.

I have been buying from Sunglass Hut for years with no issue but this location is garbage. They are…read moreunaware of the 24 month guarantee that's listed right on the Sunglass Hut website to handle defects. Poor customer service and solutions. Audrey should be fired for how she even begins to speak to customers, learn some manners you rude woman! Avoid this location and go to UTC!

Visited this store today Debra helped us! She gave excellent service! She was very helpful and…read moreprofessional! We will be back because of her! It's nice to finally have people that care in the Sunglass industry! Thanks Debra!

I recently visited Gulf Coast Sunglasses after my husband realized he left his sunglasses at…read morehome--apparently, a common issue when visiting Florida! We decided to drop in, and I'm so glad we did. The selection of eyewear is fantastic, featuring a wide variety of stylish frames and lenses perfect for any occasion. Whether you're looking for trendy sunglasses or classic styles, they have something for everyone. The staff was incredibly knowledgeable and helpful, taking the time to understand our needs and guiding us through the options. Their expertise made it easy for my husband to find the perfect pair that not only looked great but also provided excellent UV protection. The store itself has a welcoming atmosphere, making the shopping experience enjoyable and stress-free. I appreciated the attention to detail and the thoughtful layout of the displays. Overall, I highly recommend Gulf Coast Sunglasses for anyone in the market for quality eyewear. We left feeling satisfied with our purchase and excited for my husband to show off his new shades! Oh and I snagged a pair too;)

A most excellent experience! We are very pleased with our new sunglasses and with the great…read morecustomer service!