Prevail Physical Therapy, Ditmars & 28 St, Astoria is excellent. Led by Nick Hondros, Orthopedic…read morePhysical Therapist, Prevail provides personalized treatment plans for their patients. Each member of the staff is not only professional, but, also very caring about of the progress and well-being of their patients, in addition to providing a warm and welcoming environment.

Prevail physical therapy is simply the best. Nick and his team are very nice, kind and helpful…read morepeople. Nick is extremely knowledgeable and he will sit there and explain each and every muscle, tissue and nerve in your body. I had very bad sciatica that started some time in October and right now I feel like I never had it. I was looking forward to my sessions not just for the therapy but it felt like going to see old friends. Great work and I recommend this place with my hand on the Bible.

I have chronic neck and back pain from whiplash about 18 months ago. I looked for a provider under…read moremy medical insurance and within walking distance to my temp living place in NYC. As I have been through physical therapy, acupuncture, chiropractic, etc, in my home state (not NY). I didn't put too much hope on PT. To my surprise, after therapist Eda listened to my treatment history, she understood my anxiety and frustration. The plan she personalized for me was composed of six different procedures that five of them I never had in a national level hospital physical therapy program. Especially her unique manual therapy manipulation relieved the pain on my neck and trapezius a lot. The effect lasted much longer than physical exercises only that were offered by the hospital in my home state. Unfortunately I only stayed in NYC for a month and I had to leave. I have been calling around in my local city for the similar treatment with no luck. I missed Eda and Restore Plus. Eda also followed me up with some suggestions. She is very intelligent therapist with profound humanity and work ethics! I was so lucky to meet her in the long painful treatment journey! Also the entire team worked seamlessly and took good care of patients!

I got into a minor accident that had me walking funny for a bit, which caused all sorts of random…read morepain and numbness in places for the first time. Carmelo and the team are so welcoming and such pros at getting me to hit my goals while making it fun. More importantly there were able to help me address all my concerns. I appreciate that it's a safe place. Also their playlist is not bad!

I've tried three times to set up a new patient appointment and got no response. I submitted an…read moreinquiry online, no response. I called the number on their website and left a voicemail on the new patient line, no call back. I called a different number on their website and left another voicemail. No call back. Guess they don't want any new patients.

My experience here has been nothing but great results so far. The staff is Amazing. Ive only been…read morethere 3 weeks and I've a seen improvement in my legs. When you enjoy what you do it shows. I'm happy to have sessions at this location. The gym is allow clean and sanitize. The staff is patience with their patients and I see the connection that the staff has with their clients. Every time I arrive I get great service and never wait to be scene. I will recommend this location to anybody that's need assistance to sore muscles. I appreciate all services that the staff gave me. Thank you

Dr. Sharmin and her assistants are so nice and supportive. I enjoyed going this occupational…read moretherapy.

when I broke my wrist I needed to go to Occupational Therapy. I chose Occupatonal Therapy Concepts,…read moreI T was such a good experience. My wrist is almost normal. Sharmin is the OT and she is great. They are so competent , friendly and positive. I highly recommend them to anyone who needs OT, Betty Ann Weiner

Great staff, friendly, and kind. Alyssa and Elizabeth work great together as a team. Alyssa will…read morealso get you in tip too shape after your injury. I would highly recommend them they are the best.

Just returned for treatment at Fresh Pond, and I couldn't be more pleased. I went there two years…read moreago and got great therapy then. Recently I was having some new problems and so returned. Once again the treatment was so great, and helped me a lot. My therapist Noreen ( same as a last time) was so helpful, and gave me the right exercises to do, and other treatments. She was very attentive and knows exactly the most effective remedies. The rest of the staff at Fresh Pond are supportive, and are very nice people. If you need physical therapy, Fresh Pond is the place to go. Completely recommend them to get the best therapy.

I was referred to this practice for a sprained ankle by an orthopedist, and the care I've received…read morehere has been extremely helpful. This is my first time in physical therapy for any injury, and if anyone reading these reviews feels a little nervous or unsure about PT in general, I can say that the difference it has already made in my healing time/process, compared to past injuries that I didn't undergo PT for, has been noticeable. It's taken about half the time it usually takes for me to start walking confidently again. PT as I experience it in this practice is basically everything that I subconsciously want from doctors, but never get from them; it turns out that they rely on therapists to provide a lot of what we everyday people understand as "care." As to this specific practice, I really appreciate a lot of how it's run; they've set up some very impressive workflows to maximize the care that they can provide in their space. The office workers who manage scheduling and payments have always been very professional and inviting with me, and they have a system set up where I get a reminder text the day before every appointment. My wait has never been more than 10 minutes, usually less than 5. The aides, who lead patients through exercises before treatment, orchestrate and manage a really impressive flow of multiple patients progressing through various exercises around the space. My intake was with Michelle, and Manuel has handled the vast majority of my treatment. Manuel gives me a lot of opportunities to reflect on what I'm noticing about my progress thus far, and what aspects of the injury are still giving me trouble. I feel that he's very responsive to observations/questions, and forthcoming with explanations of treatments and exercises (I'm a person who needs a lot of explanations). I'm pretty sure that every single person I've witnessed working here is confidently bilingual (I've heard mostly English and Spanish); I hear office workers, aides, and PTAs switching easily and frequently between languages from patient to patient, and as a fellow bilingual who has a hard time codeswitching that often, I find this really impressive. The practice feels rooted to the community it's located in because of this, and I really appreciate that.

The person they had assisting me was nice and knowledgeable enough. The facility is small and…read moresomewhat dated. They had a huge ant issue going on when I was there, not something I want to deal with in a medical setting.

Very good physical therapy! All staff especially Chester the…read moreowner are great. Wishing you continued success!

Spectacular performance by all staff. Excellent and clear explanation of the nature of injury and…read morethe process of recovery. Patient fully understands what to do at home to speed up recovery. Wide timetable that allows comfortable appointment making.

- [ ] They are too busy trying to make improvement with budgetting by getting rid of front desk…read morepeople. - [ ] Then they harass people by calling them non-stop every day to come in but its packed. - [ ] They took the chairs down in the front because they want to be different and think they are timely, its not. - [ ] Then they have summer interns opening curtains while women are half clothed and the interns get to touch patients. - [ ] They have Sara, Andy, Terrance making appointments when they have no idea how much therapists are doing. - [ ] Stop painting walls, adding curtains, and have structure. - [ ] Greed is real in this place. Management is greedy. - [ ] The only thing good is they have good therapists. -[ ] They got the new therapists doing interns job because the new therapists think if they work hard, they'll get a promotion -[ ] They take you inside, and realize the bed is taken then send you back to the front because its packed -[ ] They make the stem machine minutes higher if there packed so instead of 10, they got patients doing 20 minutes -[ ] People are coughing and sneezing and touching everything, the beds arent always cleaned. -[ ] Therapists and interns open the curtain for no reason while a patient is doing something because no one knows who doing what and where -[ ] They are so crowded, patients are with different therapists everyday -[ ] they are ready to take co-payment before therapy and make patients wait an hour to be called. HORRIBLE.

I cannot recommend this place enough! Most of the staff is so kind, so caring and very empathetic…read more I must mention my therapist Victoria is an angel on earth. Shes very experienced and I always walk out without any pain after seeing her.