I staggered in barely able to turn my head after throwing an enormous bag of compost over one…read moreshoulder. My therapist, Michael at the Oak Street location, worked with me over two months to decrease pain and increase movement. He listened deeply to my complaints about pain, responded with thoughtful exercises, and now I have full range of movement again. He's been a wonderful partner in my healing--highly recommended!

Jeff is unprofessional, condescending and should not be working with anyone. He treated me a…read morehandful of times post meniscus surgery and then refused to continue treatment as he said my pain was just in my head and I was fine. I then got an mri as the pain did not go away to find out I had another massive tear in the same knee he was "treating". He would say over and over there was nothing wrong with my knee while the entire time I had a tear that was bothering me. Jeff is not someone that should be trusted with your rehab or care. I highly suggest finding a caring and more educated physical therapist for whatever issue you may be having.

This place is amazing. I've been seeing Chelsea Mills for about 2 months now and she is seriously…read morethe best PT I have found in Eugene. I had a challenging back injury (herniated discs and severe nerve tension) and had jumped from PT to PT over the course of 5 months, with no relief and no advancement in my healing process. Chelsea has made me feel confident, strong, and I've healed so much faster than I had been. Not only am I walking again, I'm lifting weights, working out on the elliptical and hopefully soon will be conquering hiking and hills. Obviously, you get as much out of PT as you put into it, but without Chelsea's expert guidance I would not be where I am today. In addition, Endurance PT came highly recommended to me by my gynecologist...and I'm not sure there are any other doctors who know the female body better than your gyno.

If I had been seen by Megan, which was my intent in coming to Endurance, I might be providing a…read moregood rating. Unfortunately Megan is transitioning out of physical therapy and I was seen by Amber instead. Amber is overconfident and has an attitude. She touches your body with a towel in her hand while wearing gloves which is awkward. I was then charged for a no show because I showed up 12 minutes late for my appointment due to an accident that required me to reroute. I asked to have my appointments with Amber cancelled and to be seen by another therapist and was told I would be called by Megan. That did not happen and my appointments were not cancelled. I then asked for my records to be mailed to me. They were not and I had to call again and ask for them to be mailed to me. I finally received them and they included inappropriate comments making attacks against me personally from one of the staff members who had talked over me and was rude during my interactions with her. I then went to another physical therapist only to discover I had been misdiagnosed with having one leg longer than the other which I had gone to my orthotics specialist for a heel lift to fix which only created problems. I actually just have a minor hip misalignment. These people are rude, inflexible, intolerant, and do not know what they are doing.

I was not impressed with Benchmark. The first 10-20 minutes I road a bicycle until the therapist…read morewas ready for me and done with another client. The rest of the time I was doing heavy exercises that I didn't see helped at all. I went in for my back. They did not give me exercises to do at home . I felt the exercises were making my back worse. The thing I didn't like the most was how much the therapists talked to each other. They were constantly talking about biking, their weekend and when they were getting ready for the next weekend. He gave me an exercise to do then walked away to talk to another therapist or to another client. I felt like I was imposing on them. I will never go to Benchmark again.

Benchmark Therapy on Coburg Road is seriously the best. The people here are awesome, super…read morefriendly, welcoming, and they really make an effort to help you feel comfortable the whole time. You can tell they actually care, which makes a huge difference. I was comfortable as soon as I walked in the door. Also, the playlist was on point. I came in for therapy, but it felt like I was getting a flashback to my high school days. Definitely recommend this place if you want great care with great people.

Big bill. Set up to drain your wallet and the PT was not even with me for me visits. An assistant…read moretook over after 10 min and they did not give feedback or correct my form.

They refuse to turn off a extremely loud generator that has caused the entire community around then…read moreto be pissed off at them. We as a community deserve SLEEP at night!! Don't go there especially if you have anxiety, or migraines, which I DO.

Ben= Miracle Worker…read more He is brilliant and I recommend him to anyone with back pain...He is still working on me and I realize I have years and years of trauma that he is working out....

Physical Therapy Services has been a fantastic experiance. First of all Ruggie was amazing at truly…read morefiguring out the source of my pain. Brittany has been working with me and has been phenomenal at alleviating some of the pain. She listens and then knows exactly what is needed. Excellent experience.

Highest marks for Physical Therapy Services! A few years ago, they cured me of a spinal injury (by…read morerepeating just a single stretch), and now, they are curing me of nerves in one arm trapped at the top of my spine (via various stretches). Their lead is fantastic at verifying and diagnosing issues (my doctor referred me to them for that) and guiding their crew, and their crew is fantastic about putting the guidance to wise, flexible, and effective use. And oh yes, everyone there is super kind and super friendly. Again, highest marks!

I have been seeing a physical therapist here for the last six weeks. I only have the best things to…read moresay about everything there at this office. From the front staff to the physical therapy assistants and to my personal physical therapist, Sarah Larsen. If I had to criticize, it would be that I do not particularly care for the space in which services are provided. I feel kind of uncomfortable with occasionally crowded situations. Privacy is rather compromised.

I have been a patient here over the years and I wouldn't go anywhere else. Everyone is so nice,…read moregentle and patient. I never have had to wait, there always on time. Highly recommend

I developed a little bit of tendinitis in my elbow and started coming here to get relief. Laura…read morethe Physical Therapist, is a really nice lady who is quite knowledgeable in what she does. She uses new techniques like Kinesio Tape. I'm not explaining what it is....Google it if your that curious ;) Heat wraps, Cold wraps, deep tissue massage, ultrasound therapy, they do all of the above. I even learned a few mechanical things about my body I never realized which will help me stay more physically healthy in the long run. I would for sure recommend checking this place out for any needed Physical Therapy.

I recently had total joint replacement surgery and among all the details, I forgot to arrange for…read morephysical therapy sessions afterward. That mistake is in me. At the time I needed therapy, many people were on vacation and couldn't schedule me until it would be too late. I called 6 or 7 offices on the list my doctor's office gave me and no one could help in the timeframe I needed it. After so many "no"s, I was relieved to finally get a "yes" from PT Solutions. It didn't occur to me to wonder why they were so available and everyone else was not. Firstly, let me say I have no issues at all with the office staff. They were friendly, polite and helpful and I hope they all find somewhere better to work. And everything that happened to me was witnessed by the staff, other clients, and my own adult son. My assigned therapist was brusque and impatient with me, even with asking simple questions. If I ever asked if a pain was normal, she'd interrupt with, "Well, there's gonna be pain," or "You knew there was gonna be pain." I'd never had physical therapy and didn't know what to expect, but my therapist seemed irritated if I asked too many questions so I tried to stay quiet. At one point in treatment, this therapist actually laughed at me for crying during an extremely painful exercise. She'd routinely snap at me if I asked if I should continue doing something. There's much more than that, but I don't want to go on and on. This therapist even admitted she'd never wanted to work with people and had wanted to be a veterinarian instead. I wish she had. The final straw was when I came in and she was in a really foul mood, more so than normal. I'd been there two days earlier and gotten praise for my progress, but that day she was angry. Apparently, there was one particular muscle I'd been exercising incorrectly, so we worked on it and worked on it until I was sore, but I just couldn't figure out how to get this one muscle to respond. I honestly tried my best. The therapist blew up at me in front of my son and everyone else in the place. (I know the staff also heard it and at least one other client.) She yelled at me, berated me for not meeting a goal I didn't know I'd had as if I did it intentionally just to p*ss her off, and ended by saying, and I quote," Well, you're not a TOTAL loser, you're at a one out of five!"(On the scale.) Yes. She said I wasn't a *total loser*. I left and immediately called my health plan to see if I'd be in trouble if I never went back. And you know what they said? **PHYSICAL THERAPY IS VOLUNTARY.** My insurance paid for it and I paid the co-pay, only to be hurt, laughed at, embarrassed, insulted, and berated. So. If you have upcoming surgery that recommends physical therapy, please don't make the same mistake I did. Go to the places well ahead of time, interview the people you'll be working with, ask what you can expect, and watch how they treat their clients before choosing one you feel comfortable with. If you see any red flags, walk away and call the next one. Life is too short to pay to be abused. One final note: my assigned therapist is the owner of the business.