Absolutely excellent service. The woman that helped me this evening with an exchange was very busy, very efficient, and very polite- all in one! I'm sorry I did not get her name, but I'm sure she had to be a manager. I've been there once before, right around Christmas- so I'm confused by the three stars. I had wonderful, attentive service back in December as well. Somas products are well made and the materials used all feel elegant and delightful. I would note- to just size down. I'm always a size large but at Soma I'm always a size medium. I never fit in a medium from anywhere else. Also- if you have some booty and tend to get wedgies and panty lines from poorly made underwear- I highly recommend the vanishing edge high leg panties. They are a bit expensive but well worth it if you hang dry them. I've had some pairs for over 7 years. Definitely worth a visit if you decide to hit the Jersey Shore Outlets :) read more

The employees were very helpful and knowledgeable. Nice clean tidy store. There clothes are so soft and nice to wear.

So this is a great store for people who are on the smaller end of the spectrum in regards to size. They really do not care that much to the plus size population but they do have a few items that come in XXL but those are really for people who are XL. The location does have a large variety of items to offer and really good customer service. However, if you are a plus size women or slightly on the fluffy side you're going to have a hard time finding items to fit you or actually sexy items to fit you. read more

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I went to this store hoping to find a good fitting bra and was specific that I did not want underwires because they bite into my boobs. I wasn't sure of my size because that's changed and depending on the manufacture, you cannot tell. It's why I hate online shopping. I'm short and small framed but have always been top heavy for my size and now that I am getting older, having a comfortable yet supporting bra is more important. Here's what I found here ladies... Both the sales ladies tried to get me to buy what they wanted me to have and would NOT let me even try on a size that I asked for that was larger than their little tape measure determined around my ribs. They put me in bras that were too tight, and/or that I was completely spilling out of. When I told them the fit was fine "as long as breathing was optional", and I needed a bigger size, I was instead presented with an underwire bra that was not only NOT the size I asked for, but one THEY deemed "cute". I put it on to humor them. Honestly, I hated it. Then I changed back into my clothes and left. The whole experience felt like high school hazing. I think they believed that if I just got into the "right" bra as determined by them, I would see it their way. Here's the issue... THAT IS TERRIBLE CUSTOMER SERVICE!!! I don't happen to have body shaming issues. It's a really good thing. Perhaps you do. I just hate shopping! So, ladies... save yourself some money on therapy. Do what I did... just go over to Walmart where you can try on everything you want without any "help" from anyone until you find something that fits. You won't feel pressured to buy anything you don't actually want and nobody is going to give you disapproving looks, or withhold the garments like you are defiling their children, or prevent you from doing it yourself. And you might not have any more luck there either, but it won't be because you have to fit into what someone ELSE's idea of what you can have/try and nobody is going to shop block you from wearing what you want! read more