This is the worst, most unprofessional cleaning company I have ever encountered. Upon checking, I…read morecouldn't find a legally required general business license in the New York Department of State (NYSDOS) business entity database under this company's name. I hired KK Deep and Standard Cleaning last Thursday (based on one 5 star rating on Yelp) to clean a rental house I have in Rochester as my tenants are scheduled to move in last weekend. The cleaners were done in a bit less than 1.5 hours for a 4bedroom 1.5 bathroom house, which was faster than I had expected but my house was cleaned quite thoroughly by me already except for the kitchen and the full bathroom (which I had told KK) so I thought it was ok. KK sent me a few pictures and all look pretty good and I paid the $250 they asked, although the initial estimate they had given me was $150. Got a text message and a few pictures from my property manager this morning informing me that the house is not clean enough (dirty stove, dirty fridge and dirty shower) to be ready for the tenants. I texted and sent the pictures to KK. The owner did apologize initially for the poor job but told me she had to work all day and had to find somebody else to go to my house, knowing that their poor job had already messed up with the lease. I posted this poor factual review 1and half hour later without hearing back from her. She texted me 2 hours later said her cleaner will go to my house but then texted me a few minutes later that she would not send her cleaners to my house to clean the stove and fridge because I had written a bad review on Yelp. I told her I'd remove the bad review after her cleaners complete cleaning the dirty stove and fridge, but she refused to communicate further and hang up the phone when my property manager tried to call her.

Great cleaning at a great price. I use them monthly now for my house. Great customer service and…read moreresponse time too.

A+ service! Highly recommend Very thorough and professional. Will definitely keep using this agencyread more

From the owner: Unlike other cleaning services our cleaning service provides everythingread more

Needed a "move out" cleaning in short notice. They did an amazing job at an extremely reasonable…read morecost. Would definitely recommend!

From the owner: IK Cleaning Services is a family business. We love helping…read morepeople keep their homes clean and fresh. We offer professional cleaning for houses, apartments and offices; deep cleaning; window washing inside/outside; move-in/move-out cleaning and more. Contact us today for a free estimate and enjoy a clear space!

Great job. I am very pleased. Kayla did a fantastic job. I will definitely use them again. My house…read moresparkles.

I booked an 8 hour deep cleaning, for the home of my grandchildren. I'm visiting from Tennessee…read moreand arrived on Sunday, and booked the appt with Citrus Clean Co. on Monday morning after seeing the condition of the home. I'm beyond desperate! I was told that Tammy would be arriving at 9am on Thursday. The company was kind enough to send me a reminder on Wednesday at 4pm to confirm. Fast forward to 8:21am, day of, and the office calls to cancel. I've already paid for and sent to the grandsons to a babysitter for the entire 8 hours today, AND it's going to take 7-10 business days to refund my $648 I prepaid for your cleaning service. You've cost me money now. Your customer service was very friendly, but it's nothing when it only adds up to trouble and frustration for the customer you said you'd provide a service to. Thanks for nothing.

Josh was quick in responding to my long distance request for service. (I am in NC) I wanted to give…read moremy daughter the gift of a clean house, including windows, inside and out, for Christmas. She loved the idea. Josh was helpful in coordinating with my daughter to set up the appointment. The person, Marion, who did the cleaning did a magnificent job. My daughter reported that Marion was efficient and thorough, along with being very pleasant. My daughter, a working mother and wife, keeps a nice house. But her schedule doesn't allow for the deep cleaning that Marion did. I am a discerning consumer and I can't think of any improvements that this company needs to make. Good job Josh! And thanks again Marion. Give Tidy Up a try. I think you will be very happy with their services.

They did a good job of cleaning my refrigerator and stove. They were not able to get much else done…read morein my house in the time allotted. He was supposed to return to finish but never came. Owes me money for the unfinished job and waiting but haven't received anything.

There were outstanding I would definitely hire them again,happy with the final result ,really…read moreprofessional on point

From the owner: 8 Years of Experience | Residential Homes & Apartments…read more Thorough, reliable, and detail-oriented cleaning for your home or apartment. Flexible scheduling and satisfaction guaranteed. Let us make your space sparkle—contact us today for a free estimate!

Retired Senior speaking. These Gentle Men are for real, very respectful, professional, and easy to…read moretalk with. They did a Great Job and this was not an easy project. Crappy flat paint job by former home owner, on aluminum siding. They made sure that the house got the paint coverage needed to satisfy their desire to provide me with the best job they could do. I will have them back for some easier inside work in the future. Quality of work is top of the line as far as I am concerned. You can't go wrong with this team and the passion they have to provide a high quality result. Shaquille provided the best value and results.

Great job on interior painting. Shaquille is very professional, polite, and personable. He's very…read moreneat, and respectful of your property. He's meticulous in his work, and proud of what he does. His prices are also very fair.

I found CCS for my busy girlfriend who wants a spotless house but is too overloaded with work to…read moreclean to her own satisfaction. Girlfriend is a very demanding woman, a perfectionist, she even finds fault with professional installations and services. But Lisa from CCS has been cleaning here for a month or so now and girlfriend has not uttered a word of complaint. That tells me that Lisa is doing a hell of a good job.

My previous cleaning service couldn't deliver her service due to an urgent issue, and her employee…read moredidn't show up as promised. Since I had a flight booked, I urgently needed a timely solution for the apartment that has been 8 years without proper deep cleaning. Lisa promptly answered my call and reviewed my needs through pictures, offered a fair and upfront price without any bluff, and, together with Tracy, provided the help I needed. Lisa communicated with me clearly and followed priorities and instructions . within 10 minutes, you can tell they are a team who does work efficiently and effectively - they quickly assessed the situation, identified the necessary tools, delegated tasks, and then got straight to work. I would highly recommend Lisa's service to you if you are looking for service with accountability.