I've read some of these reviews and am wondering if the similarity between the store I've dealt…read morewith and other stores (with Main in their name) might be the cause of some really ugly reviews. I have had Main Floor Carpet One Floor & Home (on Main St in Royal Oak) complete projects in my business, rental condo, and now my home and have had very positive experiences each time. I've had vinyl wood planking, carpet, carpet "squares," and now vinyl tile installed. The process from choosing materials, measurements, ordering, installation has been smooth without any unpleasantness. I do think that I'm easy to work with and that may be the reason I have had no issues. I'm very happy with the experiences I've had with this business.

These guys were great for us. Visiting the showroom in person on a lark after a few other vendors…read moreturned their nose up at our relatively simple job. Main Floor folks were quick to assure us there were no issues, help us select a great option, and get everything moving that day. Carpet arrived and was installed in a few quick weeks. Install team was very professional and the room looks great. It was a big mixed-use room with some extra stairs and plenty of seams; you can't see ANY and all the detail work looks great!

We have purchased most of our carpet here over the last 20 years. (I think my parents have too,…read moretheir whole lives). This place is family owned and operated for generations, so customer service is outstanding. The quality of the carpet and the broad selection at Riemer is second to none. We have tried shopping at Lowe's, Home Depot, Costco, empire, etc. and the quality and selection (and value for the money) is just not there. Ps karistan is the best brand of carpet, in my opinion. It's beautiful, it's soft and it holds up well with regular cleaning (modernistic). We had an off-white carpet for 17 years with children and pets and other than a few spots, it's still pretty amazing. lastly: great value for the money. They have good sales. A tip: consider going for a mid grade carpet in the highest grade padding! Unless all you care about is truly lowest price, you will be very very happy with Riemer floors.

Bought second floor carpeting after living with Karastan for over 30 years with no problems, just…read moreneeded a change in color. The nightmare begins, during COVID time frame carpet laid turned out to be from different color lots, manufacturers agreed to replacement. The second carpet was laid with a "shear" defect, that is a grove cit into the middle of carpet that looks like a one inch racing stripe. I asked how can this happen, didn't anybody at Reimer look at the carpet rolls prior to installation ? I guess not. Reimer offered a "settlement" which I foolishly accepted because being near 70 years old, I couldn't move all the furniture on the second floor for the third time. The problems soon started with the second carpet, ripples started to appear. it seems going forward , Riemer was going to charge to come out and look at ($75) the ripples and than charge for the repair. They have been out at least three times for ripples and over $500 dollars to take care of this issue. It seems to be a great profit stream because it was poor installation from I read on Google. just to add to this, areas that they had to de ripple, seem to be holding. but now the ripples are going to new areas . I feel like ripping out the mess and starting over with another merchant, I can't believe it's worth the money to have a endless cycle of restretching. Truely don't know what to do.

from the search for the perfect flooring to install we have been so happy with Eastwood. they…read moreinstalled LVP in our great room, hall and laundry room that had quite a tricky transition from our kitchen flooring. We love our carpet in the bedroom. Gary, you and your guys were talented, respectful and great to work with. You all made this job beautiful and we couldn't be happier. You went above and beyond to make this a wonderful experience

I had Eastwood carpet over half my house. They were meticulous. If you want it done right, call…read morethem. They were respectful and even helped move some items and put them back. I would trust them with any job.

Carter Hardwood Floors did an amazing job installing hardwood floors in my condo. Nick and the…read morecrew worked hard to finish the job quickly and left the condo cleaner than they found it. I highly recommend them for all your flooring needs.

We have used Jason (owner) and his company twice in 15 years. Both times we were out of town when…read morewe had them work on our floors. Very trustworthy and honest. They are extremely reasonable and their work is amazing. JASON and his company are easy to work with. Very honest very hard-working and their work is absolutely beautiful. Hands-down I would recommend them to anybody for anything. Not only is the work amazing. But nice. Hard working. Honest. Respectful. Caring. Local guy. Local company. Love them!!!!

We had 5 different companies come to give an estimate for refinishing our hardwood floors. Lifetime…read morewas the only company who knew how to get rid of most of the squeaks. Plus, they have a special material that they use for refinishing the floors that is different and better than all of the other companies. The owner is part of the crew, unlike most companies who sub the work out. Our floors look beautiful. Highly recommend!

Very poor installation. Multiple carpet staples sticking out along the edges. The cut of the…read morecarpets not consistent. I'm very unhappy

Like thos company. Worked closely with me on my carpet installation. I canceled the contract…read morebecause I decided that my carpet currently in my apartment was ok. Promptly refunded my downpayment.

Javier and Kevin came to our rescue. We have a mid century traditional ranch. Even the closest are…read morehardwood. The resurfaced, stained and sealed our floors beautifully. We went from golden orange finish to a beautiful walnut finish. They repaired areas seamlessly and fixed our detached subfloor. They leveled uneven areas and put down all new toe kicks. They are truly dustless and very meticulously clean. They also stuck to the schedule and were priced in line with other installers. I can't say enough about the whole crews skill and professionalism.

Javier and his crew were part of a big makeover for our home in 2025. Our first floor was a…read morecombination of 20-year old carpet and hardwood. These guys turned our first floor into 1,500 square feet of seamless beauty. We are thrilled with the work and recommend Javier. His crew is not just friendly and knowledgeable, but they are meticulous in cleaning up after themselves and minimizing mess and disruption. We shopped around, and Javier is not the cheapest guy in town. Flooring is a huge part of the visual impact of your home, and the process is also disruptive to the whole family. We have zero regrets that we paid a little more for the craftsmanship, detail and exceptional service that Javier and his team delivered. It was a great experience and could not have gone more smoothly.

Very professional and did a great job! Filled and re-finished an old (and difficult) parquet floor…read morethat we thought we'd have to replace, as well as the rest of the home. On-time, and reasonably priced. Excellent customer service! I highly recommend Smith Wood Floors!

These guys did my floors 10 years ago. Same crew came back to re-do them. And they remembered the…read morejob. Very meticulous and professional crew. Came when scheduled and completed when promised. Family owned company and owner came out several times. Really nice family who cares about their reputation. Any issues solved immediately. I highly recommend this company. Made floor refinishing easy.