This business needs to be responsive for their ads. At a minimum, put up an autoresponder if you…read moredon't have someone to respond promptly to potantial customers. As I have looked over some of the reviews, thos company os never at fault and always seems to have a retort to consumers who are expressing their dissatisfaction. As a reminder, Yelp is a mechanism for us to express out opinions; the voice of the customer must ALWAYS be considered.

I booked an appointment through the website. The appointment time came and went with no one showing…read moreup. I tried to get a response from the text chain that was initiated when I booked the appointment, called 2 different phone numbers I could find online and emailed as well. No response. Then 3 hours later they get back to me and I asked that they still come. The issue with my car was concerning back brake lights that would not turn off and were draining the battery. The mechanic inspected and diagnosed that I needed my brake light switch replaced (also back brake light bulbs were burned out). He quoted me $420-$460 to fix it (that price included the $140 inspection and fuel surcharge fee). That sounded crazy to me so I just paid the $140 base fee said forget it, don't do the repair. I did some research on YouTube and checked out the situation myself, and it turned out to be just the rubber bumper piece that depresses the switch that had rotted and I was able to replace it with a bolt and washer I had on-hand for free. And anyway, if it had been a bad switch, that part only costs $10-$20. I'm pissed that the guy was going to over-charge me and I can't help but think it was because I'm a woman.

Best in the Business...Great job thanks so much for the help...Great quality..My new friend...read more

Very helpful and punctual and courteous. I appreciate the…read moreadvice given about my car - battery and starter.

If you want the repairs done correct, and not get ripped off by other shops, that most of the time,…read moredon't know what they are talking about, especially when it comes to Toyota. Quon's do not try to get you signed up for work you don't need, and will actually tell you if something you asked for, may not be required. They are the Memphis area Toyota experts, save money from a dealer, and save from suggesting work that is not needed, and go to Quon

Harris has worked on our Toyota's for over 30 years now. I would never take our vehicles anywhere…read moreelse. We drive into Memphis from another city to always use "Quon's. There were times he should've charged me for little things or diagnostics, but didn't. We feel like family there! My Uncle, my Aunt, Sister's etc all use "Quon's"! When I pick up my car it is ready to go for a reasonable price. I'm often sad about the fact that one day Harris might retire to fish all the time :)

Water pump replacement 2012 Ford Escort , he also replaced brakes on my BMW change my oil and…read moreworked on my son I recommend him to anyone

From the owner: Auto repairs such as Tune-up's brakes oil change and other basic car repairs. I'm very affordable…read moreand don't mind explaining details to customers so they'll have the knowledge of what's needed ..I'm very dependable and upfront..I service Memphis and surrounding areas.. I will travel to you for service fees if you're not able to bring your vehicle to me.. I'm based in Memphis Raleigh area.

They showed up earlier than expected and finished in a timely manner. Job completion 100%read more

If I could give this man zero stars, I would. He stole $240 dollars from me. He will not respond to…read morecalls or text messages asking for my part or a refund so I can get my car fixed. 10/10 DO NOT USE THIS THIEF!

I have 2007 Passat 3.6L 4Motion Wagon. I moved to Memphis around Christmas of 2017. My neighbor…read moredrives a same car and we talked and he told me about Jim and Pat. Below are the details. 1. May 2018: I felt my car may disassemble during driving. It has noise everywhere. Jim repaired my struct and my door regulator. 2. January 2019: I hit a deer and my sunroof is broken. Jim got a high quality used one with warranty to help me stop my bleeding. 3. July 2019: my A/C is blowing hot air and car got over heat. Jim replace both cooling fans. He also did preventive maintenance for rear brakes including tire rotation. I almost made a decision to trash my car when I moved over because back in my old place, Philadelphia PA, VW is so expensive. But with Pat and Jim, I will stick to VW and I probably will upgrade to Audi. If one day this shop no longer exists, I don't know where I can go. Trust them. They won't let you down.

My husband (Audi A6 2012) and I (Jetta TDI 2013) have been customers since arriving in Memphis in…read more2022. These mechanics are the absolute best. I would not think of going anyway else. But they have so much business that you have quite a wait to get in. They know their stuff, and their prices are reasonable. We are both going to cry when we move away and can't take them with us. They only work on VW, Audi and Porsche--period. No BMWs!

BEWARE! females don't take your vehicles here. They will attempt to abuse you. I went in for a leak…read morein my breakline and was ignored. I was lead to believe it was something else causing the problem. even with a video of the exact problem. SCAMMERS!

They said no problem working on my car. 4 weeks later we don't know if we can. I had to pick it up…read morewithout them touching it. A month lost and with it no explanation of any kind. If you want your car done right and timely this isn't the place folks! They where ok in the past. Today nope !! Waste your time and check them out.

Took my car to Unlimited Auto as a recommendation from a family member, and I've never been happier…read morewith an auto service business! He didn't give me the runaround like so many places do, he was VERY straightforward and to the point. He obviously has years of experience and gets to the root cause of auto problems instead of just making it "seem fixed" and even if the job isn't something he does there, he will give you recommendations as to where and what he would do if it was his own car with the same problem. If all of the above is too long to read, I'll shorten it up for you: Unlimited auto has earned a new customer for life, and I will always recommend them to any friends or family needing work done.

Hands down the BEST Automotive Repair Shop in the city of Memphis!!! They are a small family owned…read morebusiness therefore they have the BEST PRICES for the most high QUALITY work and they are the only HONEST mechanics in town. Don't let the appearance of the building deter you. My family and I have been taking all of our vehicles here for years and years. The owner has 35+ years experience and they specialize in electrical work. Instead of just putting a temporary bandaid on your vehicle's symptoms like most other mechanics, they are the best for finding the ROOT CAUSE to the problem so they can keep you from having other trouble. 10 STARS FOR UNLIMITED AUTO SERVICE!! HIGHLY RECOMMEND!!!

I placed my car in their shop for service and paid nearly $3000 one repair after another repair…read moreand my car still isn't working. It was towed to their shop 4 times at my expense and now they don't want to honor their warranty. share share share They put clamps on the wires connected to the pig tales and Mecedes Benz fuel pump comes fully assembled. The wires were cut. I was driving around with wires floating around in gas. Doug said he didn't know how that happened and he knew how?! Bad experience period.

TLDR: Don't go here. They are shady. My husband and I went…read morein to get our knock sensor replaced. They gave us a $370 estimate for parts and labor and when it was done tried to charge $1000. We called back after discussing the price change and they changed the story. Saying "oh he wrote the labor too high by accident . It will actually be $510" because they also replaced the intake valve and an ignition coil without confirming with us if that was okay. When we decided to not argue the $510 and just go get the car, they changed it to $594 once we were there. They were unable to explain why they did so much without confirming if we wanted the extra work done. We are not rich and I don't know a lot about cars and so I couldn't really argue. But just calling to tell us what was going on before doing it and charging us after the fact would have gone a long way. I won't say they scammed us because they did fix the issue with my car but it was absolutely shady and I would recommend them no one. They are taking advantage of people. I would have accepted a variation in price due to parts being more expensive than they thought. But they should have communicated with us when they did more than we agreed to. Also the ignition coil had nothing to do with the knock sensor so they shouldn't have replaced it without permission. So disappointed.