What a lovely dentist staff! They are fabulous with children. The staff is all patient, kind and…read morevery helpful with little ones. They always go above and beyond with all dental care. They office is clean, and has tons of great things for kids while waiting for the staff. The appointments are always in and out.

After searching for my 2 kiddos a new dentist, I remembered this one from when I use to live out…read morethat way. As new patients, my oldest was able to be seen the same day I called to see if they were accepting new patients. The atmosphere was so inviting to both parents and kids. The bright colors, play area, movie playing, coffee/tea bar, water bottles, and friendly staff made the experience well worth my 5 star rating. While my oldest was being seen, the youngest was able to continue to play. This helped me be able to focus on my oldest needs. This was important because we didn't have an understanding as to why some of his teeth were discolored. Well, we finally got answers! Answers we could understand and images/paperwork to take home with us. What made it better, as we were checking out a cancellation for the next day happened and they offered us that slot for my youngest. So we saw them again with the same great service and care. Now that they have had their initial appointments, from here on out they will be able to be seen on the same day at the same time. Just one more way to make Mommin' easier.

My daughter started seeing this orthodontist last summer for braces, and the experience has been…read morephenomenal. As a parent, I typically dread any type of medical or dental appointment because, in my experience, we are often blindsided by unknown costs and long wait times. However, this office has completely changed my perspective. The staff, especially the front office team, are incredibly kind and responsive. Every time I make an appointment, I can count on my daughter being seen very quickly upon arrival without long wait times. I also really appreciate how transparent they are about costs--there are no surprises, which is such a relief. One of the things I find most impressive is their availability. Despite being a busy office, they always seem to have appointments open. On several occasions when my daughter has broken a bracket or had a loose wire, I've been able to call and get her in as soon as the next day--or even the same day! This level of responsiveness and care is rare and so appreciated. Thank you to the entire team for making what can often be a stressful experience so seamless and positive. I highly recommend them to anyone looking for an orthodontist!

I highly, highly recommend this office for any parent searching for pediatric dentistry. EVERY…read moresingle person at this office is so friendly and an absolute delight - with not just my toddler but me too! They have great patience, demeanor, and advice! Super clean and modern space - special "prizes" for kids. The waiting room has tablets for play while waiting and they give children balloons, stickers, and a prize (plus the regular dentist stuff - toothbrush, floss, paste). Most notable is the sincere care and quality of service - both the hygienist and dr were amazing! Plus, it's a HUGE added bonus that they make the experience not only tolerable but enjoyable for small children! 10/10!

I've been taking my daughter to Triad Kids Dental in Greensboro on Randleman Road for about 4 years…read morenow, and they consistently provide excellent service every visit. The dentists and hygienists are fantastic with kids--patient, kind, and really good at making them feel comfortable. The office is always clean, and I like that they play movies above the chairs to help distract the kids during cleanings. The waiting area is also great, with a cute play space for kids and a TV to keep them entertained. We rarely wait long before being called back, which I really appreciate. They always give the option of fluoride instead of just doing it automatically, and at the end of the visit the kids get a toothbrush and floss, which is a nice touch. What stands out most is how they actually talk to the kids, ask them questions, and make the whole experience easy and calm. We've always had great experiences here and definitely recommend them.

I arrived here around 12:35pm on a Thursday afternoon for my son's check up dental appt. After…read morecheck in, we waited less than 10 minutes before getting going to the back. During check in, you're able to schedule the 6 month follow up. In the back, his height and weight was checked before receiving X-rays by a male staff member. Brooke was the dental hygienist who cleaned my son's teeth. She was very friendly. Safety and cleaning measures were observed throughout my visit. There was a short wait for the dentist to come over after the cleaning was done. The dentist was friendly. No complaints regarding the service received. I did notice they didn't have items for the kids anymore. In the past, they had balloons and small toys for the kids to get.

I arrived here around 2:15pm on a Thursday afternoon for my foster son's 2:30pm check up…read moreappointment. This was my first time here. I've spoken with phone staff twice prior to appointment and they were friendly! Walking in, there was no one waiting in the lobby. The lobby area was clean and colorful! There was a TV with a little toy area. They have the name of the dentist and the WIFI password on a chalkboard wall. After checking in, I had to fill out a short medical/dental update form. My wait was very short. We were called back at 2:24pm. He has X-rays of his teeth taken before being going to other area for cleaning. The dental chairs are all in one area, like an open concept. There are 6 different stations. There were 4 other patients being seen at the same time. There is an area for a parent to sit close by while the hygienist and dentist do their jobs. In this area, I noticed that they have a "No Cavity Club!" bulletin board. First they brushed my son's teeth before flossing them and examining them. The dentist came over at 2:47pm. It was Dr. Jenn. My son had a good check up. Since he had no cavities, he got to put his name on the "No Cavity Club" wall. I heard the hygienist tell my son that each month a name is chosen off the wall and given a prize, which is pretty cool. I believe she said the April winner got a chick fil a gift card! At the end, he got baggie with a new toothbrush, a small pack of toothpaste, and floss to take home. He also got to get a toy from a small toy box. We were done around 2:50pm. It was pretty quick appointment. No complaints at all!

Unprofessional, Disrespectful and Terrible Service. Service was terrible , so rude and…read moreunprofessional talking about patients .

When a dental practice says it specializes in pediatrics, you hope they are kind, and accepting…read more But when we went to Triad Pediatric Dentistry, they were all that, and so much more! Each person there was kind, and caring. From the front office, to the dentist. My 4 year old child, who has never been comfortable in a dentist's office, was answering questions, and although still apprehensive, felt safe. No one got upset with him, or frustrated. And he could feel it. The office was bright and inviting, and he picked out a toy from their treasure chest, he felt he'd done everything right.

Absolutely blown away with our experience at this dental office. Dr. Sona and her fabulous team…read morewere all super friendly, professional, efficient, and wonderful with the kids. I have been to other pediatric dental offices but this one was superior to my previous experiences with the manner in which they explain to the children the procedures and health of their teeth. They have a customer until my little guy is no longer eligible for the pediatric dentist.

My 8 yr old was referred for early ortho by our DDS. I was a little nervous but once we were called…read moreback it was such a nice experience. The staff was just super nice and we met with Dr. Gordon Handy who was superb. He gave me his opinion and it felt very knowledgeable and genuine. We will not have to go back for a while but I am looking forward to next visit.

Wonderful staff! Everyone always makes my daughter feel comfortable and welcome. Simply amazingread more

Find a new dentist. I was told my child had 4 cavities, which would need to be handled in 4…read moredifferent appointments (so they can collect 4 copays) I took my child to another dentist for a second opinion and she only has 2 small cavities, which were both filled at the same appointment. Clearly they are just trying to collect more insurance money. Steer clear.

So, this place is basically a dental farm. Real talk- they're one of the few dental offices in the…read morearea that takes Medicaid or state child health insurance. Due to that, it can be a bit of a mad house with long waits. But- the staff are all exceedingly kind and upbeat, friendly and respectful. Like, exceptionally so. They do everything that needs to be done. Thorough exams with x rays and the dentist takes time to address any concerns. And despite the crush of people they serve, the place runs like a well oiled machine. The staff all seem to work well together and it seems like a happy work environment. Can't complain and they deserve some recognition.

I've spent over 10 years working as both a dental assistant and in dental management, and I can…read morehonestly say this was one of the most unacceptable experiences I have ever witnessed in a dental office. My son suffers from severe dental anxiety, and I made that abundantly clear to every member of the staff--from the front desk, to the hygienist, to Dr. Hodge. What should have been a simple procedure lasting less than an hour turned into well over two hours of unnecessary stress and trauma. During the procedure, my son repeatedly said he was having trouble breathing and was visibly distressed. Instead of stopping to assess the situation or reassure him, Dr. Hodge responded, "If you can yell, you can breathe." That level of dismissiveness toward an anxious child was completely unacceptable and immediately raised concerns about the care he was receiving. The X-rays showed small cavities on teeth #7 and #8, along with a natural gap between those teeth. By the end of the procedure, not only had his gums been cut, but the gap had been completely closed, leaving tooth #8 noticeably larger than #9. This is especially concerning considering he has already been referred to an orthodontist specifically for spacing issues. He walked into the office with a minor cavity and left with an altered smile that was never discussed or explained. The trauma didn't end there. As the dentist aggressively attempted to force floss between the teeth using a finishing strip, my son's gums bled excessively. There was blood throughout his mouth, and he was visibly uncomfortable. Then came the most disturbing part of the entire visit. After the procedure was complete, the dentist and assistant had already removed their gloves. My son asked for more water so he could rinse the blood from his mouth. The assistant then picked up the saliva ejector with her bare hands and proceeded as though she intended to place it back into my son's mouth, despite the active bleeding. As someone with extensive experience in dentistry, I was absolutely stunned. Basic infection control and cross-contamination protocols exist for a reason. This should never happen in any dental office. Even more alarming was that neither the assistant nor Dr. Hodge seemed to recognize this as a problem when it was brought to their attention. That lack of awareness is just as concerning as the act itself. I left this office angry, disgusted, and deeply disappointed. My child trusted this team to provide compassionate, competent care, and instead left traumatized. As a dental professional, I know exactly what I witnessed, and I know that it fell far below the standard of care and infection control that patients deserve. I would never recommend this office to anyone, especially parents of children with dental anxiety. This experience was unacceptable from start to finish.