They will have you waiting in line forever just for you to get to the speaker to order and they will tell you they are closed and will reopen right after they took the previous cars order. Very unprofessional staff keep ignoring me when asking why is this the case. Lady said manger name was dajiah but i will find out tomorrow for sure. VERY UNPROFESSIONAL STAFF read more

After reading the reviews we took a chance its 12 am were hungry. The food was gross and Cold. On top of that it was 30 for 2 meals read more

I ordered online, that way to skip the wait that usually happens. Nope. I ended up waiting over a half an hour while the drive through rolled right along. I ended up getting out of my car and walking to the door on my two crutches as I'm an amputee just to try to get someone's attention. I've been coming here for over a decade and this is the worst service I've received with no apology or explanation. I'm most upset since all I ordered was a small coney combo and a small mozzarella sticks since they were on sale. I'm very disappointed. read more

late at night and I wait in line for 30 minutes only to be told theh are only taking online orders. no sign put up, if you wait in line and waste your time that sucks for you. asked if I could put in an order quickly before I got to the window and was told I'd have to wait another 30 minutes at the back of the line. whoever was working the drive through at 10:24 at night on February 1st 2026, your manager needs to fire your ass cause you didn't have to be rude about it either. I hope your store goes out of business you inconsiderate d*ck read more

Waited around 30 minutes for a singular cup of ice after they forgot to put my ice in my drink, they were absolutely not slammed at all. Our food was soggy and cold as well and just wasn't a pleasant experience at all. read more

Waited 30 minutes for them to say they couldn't make my $20 order and then would not issue me a refund.

takes forever for you to even order your food. Came at 11pm and it wasn't too busy but it took 15-20 minutes until someone actually talked to us AFTER I pressed the red button. The two guys sitting across from us were waiting a while too up until the point to where they said "4th time this week" and left to which I'm guessing they have visited this sonic four times and didn't even get to order. After waiting forever hungry and tired I decided to order through the app which was confusing (almost as confusing as the menu) and the order I took forever to put together on the app didn't even go through. The lady on the intercom finally came on and said some mumble jumble that I thought meant that she had no order placed on our stall. I pressed the red button again and a different lady was on the intercom and I asked her if we had placed any order to which she said no. Ridiculous. I placed my order with her finally and she actually seemed to know what she was doing. It's been 50 minutes since we got here and we still have no order. The drive through line seems to actually move faster and we will definitely just do that next time - if we ever decide to come back. read more

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Service has always been nice when I have gone. The line takes a while most times I come but I don't mind it. The quality of the food I receive is usually totally worth the wait. read more

0 stars is generous. This is the worst location of any restaurant in Columbia. Placed an order at 9:30; and employees (if that's what we're willing to call them) told me at 10:30 that my pickup order was invalid. Completely understandable from worthless hourly workers. Will never return and i advise you do not either. read more

Not a review but this place was almost 100% closed in the review below this. Also, why stay in a drive thru for 2 hours? Kinda wack if you ask me. Brit if you're seeing this keep doing you girly God's got you. You got my vote for manager of the year. Hope this helps! read more

When me and my wife went there for breakfast the manager lied to me and told me they could not do a split payment furthermore when I called to complain in the night they also told me they cannot except a card I found this extremely hard to believe Kevin technology and then when I called corporate they refused to do anything about it I would not eat at this particular restaurant again oh yeah read more

Payed 40 dollars at sonics for delivery and they forgot my drink. How do you forget the drink we made it clear what we wanted? Oh well. It's better to pay up front. read more

Typically sonic is really good when my girl brittany is working. my bestie and i love us some brittany but when it's the guy working, he always takes so long. there's two cars in front of me and 3 behind me, we've all been in this line for over an hour now and the people at the intercom has yet to order. nobody has spoken to them once and they've been here longer than i have. i called multiple times and no one picked up. this is the longest i've ever had to wait. i got here at 2am and it's now almost 4am. cars have been pulling off because of the wait and that's the only reason the line has actually been moving. read more

The chicken club is my favorite, but this one was below average. The Texas toast wasn't warm and buttery, the chicken and bacon weren't hot and the tots were lacking salt and needed to be microwaves read more

Sonic Drive-In - Chicken club with tots - Burgers Near Me - Columbia, South Carolina

very rude workers, worker slammed drive thru window in our faces because she forgot part of our order, then gave us the wrong item. also, the food was very cold and stale.only giving one star because i can't give zero. read more

I wish i didn't even have to give them one star. This was a horrible experience. The ice cream machine was down for the like fourth night in a row. Simply lazy. For this place to be open 24 hours, it should not be turning off its ice cream machine at 10:30. And then not going to put cherries or lemons in my cherry limeade? Pure laziness. read more

BEST DRIVE THROUGH EXPERIENCE OF MY LIFE!!!!! Got my food faster than I could blink. I was amazed. The ladies in front of us asked for 7 marinara sauces and the workers were accommodating and efficient!! will be back. I would give 29 stars if I could. read more

Slow drive thru. Slow service. Cold tater tots. Maybr new workers that havent been properly trained? I wouldnt advise going here if you are in a rush. Sonic is noramlly good but tiday was different read more

Sonic Drive-In - Burgers Near Me - Columbia, South Carolina

Sonic burgers make me happy. I don't get it often, but I really like the option for tater tots. The service here is friendly and the drive thru moves quickly. And the peppermint is a nice touch. I need more of this Sonic in my life. read more

Salute worst fast food restaurant location of ever been to in my life. I waited 30 minutes for a fry and a mini shake. They finally came out with the shake and told me they didn't hear me about my fry. She said she would go ring it up never came back and when I asked a worker walking by she said the parking spots orders were closed at this time they were not when I was first there.-10 stars I would do not waste your time here go spend your money somewhere else. read more

Placed a mobile order through the sonic app and I have yet to get my food. Followed the instructions to put what slot I was in. It has been 30+ minutes. I just had to walk to the drive thru window to get my food. Nice people, bad service! read more

For being a 24/7 sonic the bathrooms were really clean and the food came super fast. The mozzarella sticks were bomb and so were the drinks. Only reason it isn't 5 is because the chicken sandwich was meh, could tell the chicken was a little older but the bun wasn't stale. Definitely a good late night cravings spot read more

We stopped there to get lunch today. We ordered from the drive through instead of pulling into a spot since we were on the way home. We ordered a plain burger, a grilled chicken sandwich and 2 orders of tots. After paying at the second window and waiting for our food for 3-4 minutes, they told us to pull forward and they would bring us our food. 10 minutes passed and I went inside to ask and they said they were waiting on the chicken sandwich. The food was finally delivered to us about 15 minutes after we ordered. The food was good but the wait was unreasonable since this a fast food establishment. Unless you have 15 minutes to spare, do not order the chicken! read more

When Dog Fight started, we said no chains. But as time went by, we started seeing that Sonic commercial. You know, the one with the quarter-pound foot-long chili cheese coney in it. So we amended the "rules" (because we can) and decided to give Sonic a shot. First we were off to Sonic Drive-In. And that meant our chain trek now included a 10 minute wait for the noon train to pass over Assembly Street. When we finally made it to Sonic, we navigated to a shady parking spot. All the while, people churned through that drive-thru at a hefty clip. We believe, after great debate, that the foot-long quarter-pound coney and the extra long chili cheese coney are the same item although both are listed on the menu. If the foot-long's not your bag, try a lady-sized normal coney or a corndog. We have to give the Sonic staff some props here. The place was a mad house and our order was chaotic and changed three times before we paid and they got it right, 100%. But that's it for the yapping part of the review, let's get down to the dogs. How the Dog Fight went down. Karen: Sonic Dog 1: Foot-long chili-cheese coney Jeff: Sonic Dog 1: Foot-long chili-cheese coney Melissa: Sonic Dog 1: Foot-long chili-cheese coney Russell: Sonic Dog 1: Foot-long chili-cheese coney with mustard & onion Julie Sonic Dog 1: Foot-long chili-cheese coney Dean Sonic Dog 1: Foot-long chili-cheese coney with mustard, ketchup & onion The Dogs While jockeying lunch in their laps, most agreed the Sonic wiener itself was fine. Not great, but the sheer gratitude of finally having a foot-long in our hands made it taste better. Jeff felt it was probably the most visually appealing dog we've judged to date. Melissa felt it was what she expected: a basic convenience store chili cheese hot dog - just longer. The Toppings Sonic scored extra points in the topping category. Their chili was good, "zingy" Julie declared. The cheese was melty. The bun was light and sweet. All together the foot-long was a fine, fine specimen to ingest. The Packaging At previous Dog Fights, the topic of packaging has come up here and there. Sonic took the day with their clever foot-long foil bag and paper box that included instructions on the proper way to eat your coney. Melissa gave high marks to Sonic's clever packaging, too, but reminded us all that you can't eat it. The Verdict According to Jeff, Dog Fight Director of Math and Spreadsheet Maintenance, Sonic finished in a distant ninth place with a score of 21.08. The bottom line? Sonic offers a great looking dog that will do in a pinch if you can't make it to a local purveyor of hot dog goodness. If you want to see all reviews with pictures check out http://www.facebook.com/adamsgroup and click the Dog Fight Tab. read more

Doesn't matter how busy or slow this place is, the staff just stands around and is visibly joking around inside. I know good help is hard to find but I blame the management for not keeping people on task. Won't be returning read more

Sonic Drive-In - Burgers Near Me - Columbia, South Carolina

So just came through to get a milkshake and mozzarella sticks, the employee amber who was taking my order was rude at the speaker and then when I pulled up to the window they charged me for the wrong order which is no biggie but when I informed amber she snatched the items out of my hands and started talking trash about me to her coworkers. Then she snatched the correct amount of money out of my hands and at this point my fiancé was extremely angry because of the way she was treating me and yelled at her. The manager, Jonathan, then refused me service because of this. The entire encounter was ridiculous and all I wanted was some mf mozzarella sticks and a milkshake. The employees here always seem to be in terrible moods and aren't friendly so I assume this issue goes all the way up to management meaning it's time for corporate to step in, especially now noticing how low the ratings already are. **Update if anyone cares lol** After calling corporate (which I never do because I'm not a Karen and I work in the service industry so I know how it can be) I got a free milkshake so I decided to try the location on Augusta road. MUCH better customer service, I highly recommend just taking the small drive and going to this location instead. Corporate, please do something about this location and it's terrible employees. read more

I don't know what happened to the customer service at Sonic. Just to be a nice place quick and friendly, now just disrespectful. Upon going thru the drive-thru, I wasn't greeted. I was told to "wait a minute" after waiting about 3-4 minutes. I said "hello" and was told to "hold on". When my order was finally taken and I went to the window to pay. No hello, thank you, have a nice day. Just a cold stare as if I was bothering this person by coming to a place that serves people. read more

I went there to get cheese fries and they gave me chili cheese fries. I'm a vegetarian so when i got home I had nothing to eat.

Drive thru lady Amber was extremely rude to my pregnant fiancé after she got our order wrong, snatched the wrong order out of her hand and proceeded to talk shit about her to coworkers. she needed to watch her attitude because she was the one who messed up the order and proceeded to be rude and snatching money and throwing stuff around. She lost her mind and then refused our service lmaooooo. Jonathan is a shitty manager and they all need to be fired before they get their asses beat messing around with the wrong person. read more

I wish I could give a zero rating to this place, actually the whole sonic organisation. I ordered a chicken sandwich meal and it took them almost 15 mins to get the meal to me. Also since we had parked in the order booths, the credit card readers did not work and the server had to take my card inside to read it resulting in more wait time. When I got home and started eating the sandwich turns out its not cooked right and is freaking raw inside. When I tried reporting the incident to the organisation they apologised and offered a replacement meal. Is that how a business runs? Don't care whether the person gets sick or not we will replace a crappie sandwich with another. read more

Sonic Drive-In - The new raw chicken sandwich at sonic. - Burgers Near Me - Columbia, South Carolina

It's sonic, so you know what to expect with the food, and I do generally like sonic. But if you give these guys an order even slightly out of the ordinary, they mess it up, guaranteed. I ordered a large #8 spicy with chili cheese tots and a Dr. Pepper, and after the person taking the order asked me several times to repeat it, I still somehow ended up with a small popcorn chicken and a medium drink. This isn't the first time something like this has happened. It actually happens to me more often than not. I generally order a #1, and since traditionally Sonic only put one condiment on those burgers, I chose "a number one with mayo". But instead I got all three. Ick. So the next time I went there, I ordered "A number one with just mayo", and got a burger that was just meat, cheese, and mayo. The only reason I kept with it is that it's the only place that serves hot fast food on my way home from work. It is incredibly frustrating to get home and find out that I paid for a meal that I didn't get. EDIT: I gave them another shot today and ordered the same #8. Got the large containers I wanted, but the popcorn chicken container was half full. THIS PLACE SUCKS. read more

This is the worst place ever!! The first time I came here, I found a bugin my cookie dough milkshake. Last night I came here and they took forever with our order. We pressed the button, we waited. Then finally we ordered and after we tried to pay, the screen went away with our order. 30 minutes later, we pressed the button again, and they said someone was walking out with our order. We waited about over 30 minutes more (probably 40 minutes). After that, we just drove away. The people were so rude. read more

They need to hire more people. It takes forever to order and get food. It's crazy. Don't come

They're service was awful and the lady was so disrespectful and even dropped our food on the ground

You're order is never ready at the window. There are tons of ppl working and this is the second time I have came here and I always have to pull up to wait here drive #1. There are no cars behind me so why should I have to pull up. The onion rings are terrible or the grease needs to be changed. read more

This is second time I've been to a location where they said I couldn't get a banana split milkshake but they only made the blast. I called the manager to ask why and she was told she could no longer make the shakes. This was after I had a girl get an attitude with me over the intercom. Won't be back. read more

I am very upset with my experience at this sonic. If you're going to work drive thru then make sure you know how to listen and apply what you hear into your actions. I SPECIFICALLY said that I needed honey mustard with my popcorn chicken meal. So why was I not given this. The incompetence of the worker is above me and now I'm left not able to eat my meal because without the sauce it's dry. I expect to be given a free popcorn chicken meal this time WITH my honey mustard sauce. Thx. read more

I've always had super friendly service and always gotten my order correct. I normally go around 10pm

We've been here multiple times and each time was a horrible experience. This time was final straw. The person who served us in the drive-thru, Lindsey, was extremely rude for no reason. She has no sense of customer care or respect. No courtesies like "I apologize" and "you're welcome." Had an attitude the entire time. Will not be going back and would not recommend. Sonic should fire her asap if they don't want to have more customers suffer through this ridiculous treatment. So sad. read more

Ummm... so I used to really enjoy Sonic (late at night). Recently, I've tried going every now and again for lunch or dinner. Needless to say, it is NOT as good without alcohol. Go figure right? Their chili cheese tots are disgusting, and their chili cheese dog is way too salty. I didn't get them at the same time, but still. So gross. The only thing decent are there cheeseburgers and powerade slushies. They also tend to mess up your order, no matter how many times you repeat it and enunciate your words. read more