This location is convenient but I am over it. I order simple things: Peach slushy that is always 90% ice, Strawberry shake which the majority is warm whip cream #Gag and the time it takes to even GET an order is extremely long. The parking lot is a mess, lights are always out and you can't even tell they are open half the time, which doesn't help their "ambiance". read more

Sonic Drive-In - STRAWBERRY WHIP CREAM, that's supposed to be a shake... - Burgers Near Me - Grandview, Missouri

This is s failing sonic. The operator clearly Would rather lose business than pay a little more to staff the place. Ive gone several times last few months always inky one or two people there. Placed online order. No answer from red button for almost 10 minutes. Then said would be 20 minutes for my order!!!! ?! I already placed it 20 Minutes ago? I gave it this third try since it had been a little while and was lunch instead eve. Forget it. I will always go to the other direction one now even tough this one closer..as im typing g they did cut it yo 10 instead 20 mins. But still. This operator needs yo be put in notice read more

Went to this location today ask for larger ocean water drink with easy ice got back to work took 5 sip gone look in cup full of ice then try to call no answer went back there to let know because I drove off they said base my fault when my recipe say easy ice but I got cup base full of ice with little to none drink $3.99 for cup ice base read more

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I come here every other day to get a half and half tea, half sweet half unsweetened and every time this young man gives me sweet tea and he thinks it's funny when I asked him to make it over or add more unsweetened tea... I went today to grab my tea and the same thing happened again..My damn tea is so sweet I was running late for work so I couldn't turn around but before, I go to my second job I will be up there.. $3.14 is a lot of money to spend and not receive what was asked for!... read more

Service is poor here. If you decide to go here... ask for anything you will need. Napkins, silverware, ketchup packets, ranch dressing... then make sure it's in the bag. Food is cold. Tip for those ordering cheese curds or fries, microwave them for thirty seconds when you get home. read more

Best breakfast burrito I've had in a while. Tarot tots were fresh and the orange juice was tasty. I tried the Mega breakfast burrito with sausage, bacon, egg and cheese. Yum, you should check it out. No pic because I was too hungry to pull over and snap one but you get the jist right?! read more

Very rude servers. On top of that I went to order 5 drinks today, no food at all, They weren't seeking slushes today So couldn't order what I wanted. It took 4 minutes to order because I was nearly having to tell at the speaker. But the cherry on top, was that it took 17 minutes For my drinks to come out. It wasn't even busy there. read more

Sonic Drive-In - For only 5 drinks. Started time after i ordered. - Burgers Near Me - Grandview, Missouri

They forget half of your order, don't work with you when they forget part of your mobile order. And decide to clean their machines and fryers 30 mins before close so make you wait 20 mins for the items they forget read more

sonic in grandview mo on blue ridge two cars on the lot and i'm one of the two took six minutes after i parked to take my order.i waited for 11 minutes no food i hit the button and asked about my food they said it would be out in six minutes i said screw this i drove off i hope they go broke and and close this location down read more

I wouldn't recommend going here. We waited 35 minutes for only a few items! We were one of the only cars there. Eventually they told us to go to the drive thru window. We saw that they were extremely understaffed. They also had signs that said stuff like if you knock on the window you will be forced to leave. Not very professional! Once we finally got our food, my pretzel stick felt like it was sitting there for a while. Overall, don't go here! It will be a waste of time. read more

Worst service employees are rude don't get the orders right and always close early. If you call to let them know something they just hang up on you. read more

Long story short: Another good ol' Sonic. Actually, I probably like this one least out of all the Sonic's I 've been to. Long story long: As I've mentioned many times, I love Sonic. I don't know what it is about it, but I just do. I haven't been to a Sonic that I didn't like, but there's something about this one that is just... I mean, it's in Grandview, so maybe that's it? HAHA, seriously... Grandview is a little ghetto. I've been to this one several times, so I've gotten several items, but my usual go to items have been the double bacon cheeseburger, tots, and a strawberry limeade. I also will more times than not get a CroisSONIC breakfast sandwich, chicken strips, or the chicken strip sandwich. I've never had a problem at this Sonic, but usually I don't ever have a problem at Sonic. I mean, this one is right across the street from IHOP's FCF Auditorium which as a IHOPU student, am at several times a week. It's actually dangerous that way, haha. My love for Sonic will never die. read more

Ok kids, buckle in because it's gonna be a long, cold winter while you wait in line. Sometime around spring the following year the line finally moves. Round about the heat death of the known universe the poor panicking kid in a sonic uniform sweating bullets will shove a bag and a cup in your hands and run away, screaming, into the night, like a 10 year old girl. So, the point of this is: You know how it's always the Sonic across town that's always the good one? Like no matter where you find yourself when you crave it it's always the one across town that's the good one and the one next door is garbage? Yeah this isn't the one across town. It's dirty, there's trash overflowing everywhere and the outside needs washed. The staff is overwhelmed (that's my best guess at least) and appear to have no organization going on. Every order I do eventually get is wrong, and cold because I've waited in line for 20 minutes. I once ordered a cookie dough shake and got vanilla ice cream dumped on top of a lump of cookie dough at the bottom of the cup. Find another place, or abandon all hope, ye who enter here. read more

If I could give this Sonic zero stars I would. Sonic in general has gone downhill over the years in my opinion. I just waited 25 minutes for a large drink. 25 MINUTES PEOPLE! If I didn't already pay I would have just cancelled and left. I finally got tired of waiting and pressed the button again and told them it had been that long and i still didn't have my drink. She said it was coming out now and I wouldn't have to pay for it. Well I already ran my card so I'm pretty sure I still paid for it considering they didn't give me cash back and I'm pretty sure they aren't going to cancel my debit transaction. It wasn't like every stall was full, there were 5 other cars when I pulled in. This Sonic is always extremely slow!!! read more

Worst Sonics well fast food restaurant I have ever been to. I have been here a few times before writing this review. I have had servers that were polite and rude. I have seen police dealing with an employee from some unknown issue. Every Time I have been here it has been a comically amount of time to wait for poorly prepared food. It usually looks like a fun house inside the building itself. They get 1 star since the ice cream blasts are usually not too bad. (When they are not out of something) I would not recommend anyone waste the time in your life to actually get food here. read more

They start turning their machines off early so they can get out sooner. We got there at 9:15 and told us the shake machine was down and then had to "check" if the blast machine was down too and then we asked if there was any ice cream said no. read more

Horrible service, rude young kids. equipment always not working. The only Sonic the soft serve machine is not working in the middle of the summer. One night I was waiting 10 minutes to order, girl comes out and says "she's too pregnant for all of this stress and is shutting the place down" and just like that they closed down. Went by on a friday night a little after 10 p.m. they were closed when they should have been open until 12. I now make the trek to the hwy 150 location, its worth the drive. Who owns this location? Come and straighten up your store!! read more

My 2 year old could do a better job than the people that work at Sonics!! They are sooo slow and my order is always wrong. Awful. Oh and let's not forget they charge for water too. read more

Sonic Drive-In - Burgers Near Me - Grandview, Missouri

Went to this location on my way to a meetup down town. Food was good, service was decent aside from the missing drink. Our carhop noticed my missing Dr.Pepper said she'd be right back with it and never returned. I missed out on my drink and she missed out on her tip. read more

Worst service ever. Female attendee first said she'd be right with me and then proceeded to get snippy with me when she was finally ready for me to give her my order. Will definitely never come back to this sonic. read more

Only come to this Sonic if you are not in a hurry. The food orders always come out right and they take their time on the shakes so that they come out perfect. So definitely worth the wait, but if you are looking for FAST food then move on down the street to McDonald's or something. read more

Takes way too long for food to come out. It doesn't matter if it's the drive through or carry out. I tried to order yesterday afternoon and the cashier said they sent my order to the wrong stall, and they'd be out "soon" to collect my credit card to pay. I waited for 15 minutes and then left. It seems everyone I go it takes at least 10 minutes to get my food. I won't go to this location ever again. read more

If you go late in the evening they only have the drive through open. We have had to wait 30 minutes for two drinks, not sure why we didn't just leave. Good service when fully staffed, but we stopped going there after the 30 min wait. read more

Seriously the worse sonic I have ever been to. I would fire the entire crew and start over from ground up. Terrible service and slower than any other "fast" food service I have ever experienced. I last time I went here There was 4 card in the lot and one on the drive through. We waited 4 minutes just for them to answer the speaker. I gave our order and we waited for 21 min for our food. To my knowledge only one other car pulled in during that time frame. We were never offered an apology and the carhop brought us the wrong drink,"walked" back in for change for a $10 and forgot our drink. No one was wearing skates and no one seemed to be in any type of a hurry to speed up service. Earlier today, I went with my aunt and mom after church. The was 2 cars in the stalls and 2 in the drive through. We first pulled through the drive through and say for over 10 min. Finally it is our turn and the carhop immediately asks us to hold. 5 minutes later and after trying to get her attention I pulled forward into one of the stalls and pushed the bottom. A carhop answers, again puts me on hold! 2 min later she comes back and takes our order. We each ordered a drink (all sodas) and my aunt ordered a large tatter tot. It took over 15 min later the car hop brought us our stuff and the tots were so cold. We decided to leave it alone. Then just now my aunt asked me to go and get her a bag of ice. Altogether it was 25 min for me to get one bag of ice. The carhop was extremely rude. Again needed to get change for a $20...do the carhops here not carry any change?? Everyone walked to and from and very slowly with no since of urgency. The staff I've encountered seems incredibly unhappy. I will not be going back here and highly suggest that you keep your expectations very low if you don't want to be disappointed read more

This is my favorite burger place but today it wasn't at all. I came there at 3:40 but got my drinks at 3:56. The waiter was very rude and didn't say her name. She also had her phone in her back pocket. We ordered 2 small blue raspberry slushes, one small cherry Limeade slush and one large cherry limeade slush. The cherry limeades didn't have any lime so I called back and told them and they said they would bring out a new one. When she got out there she was very rude and snatched the drinks from my friend hand. Then when we checked the drink it was white (it wasn't stirred and when we asked her who stirred this she said she doesn't know and she can't fix it and walked off. I did not like this visit at all today. Hopefully she had a good day and doesn't get anymore bad reviews. read more

I live in Grandview and go to Sonic all the time, but my trip June 5th was not pleasant! I order to Sonic double w/o mustard which I'm sure is a normal thing for most. But when I got home they were covered in mustard, no big deal. But when I went back the drive thru helper Adam was a total asshole like it was my fault my burgers had mustard on them. Like Dude ! I don't care about that deep for you to be so rude! I just wanted them remade and new fries and he basically told me no, "the fries weren't the problem" but because I had to drive back up here they are cold. I just wasn't sure why it was such a big deal to be so angry with me. I didn't get what I order that's not my fault! read more

This was by far the worst experience at any food service! My wife accidently went in the parking lot the wrong way and one of the employees put his hands up and looked at us like we were stupid and made rude comments towards us... my wife tried turning around and get going the correct direction and they laughed at her so we parked I'm the drive Inn and pushed the button so she could place her order and the guy on the intercom who put his hands up and stared us down started messing with my wife on the intercom mocking her and you could hear them laughing and as that's happening another group of employees were sitting down right by us and they began looking shaking their heads and laughing... we just backed out and drove off!! I called to make a complaint with the customer service line and they gave me the typical response, "we apologize for this sir" they told me that a manager would be returning my call tomorrow I am not thrilled to speak to a manager because I couldn't believe that a good manager would hire such disrespectful employees. Horrible Horrible experience!! I dont even want to give them a star I wish you could do negative stars. Pathetic!!! read more

This visit was horrible. I asked for no whipped cream on my shake and it came out with whipped cream. The tots I had were cold and oil filled. I do not think I will come back to this location. read more

Never in my life have I been to a fast food restaurant and was denied service during open hrs. I drove through the the drive thru and went to order and no one responded. I waited for 5 mins then drove around again. a car in front of me was able to give their order and pull away, when I pulled up again there was no answer. So I thought I would pull into one of the open spots. when in pushed the button to order a got an insanely rude reply of "whatchu want!?" Clearly at that point I realized that for some bizarre reason they clearly did not want to serve me. I put my order in and again I got no response at all. I didn't give them one reason to be some outrageously rude to me and was completely taken back by it. I knew this place wasn't the best of sonics around town but now I know it's clearly the worst. hands down. I wish I could rate this zero stars. read more

I have considered this the last resort of fast food in the area due to incredibly slow, rude, and inaccurate service. Every once in awhile I have a lapse of judgement and go here anyway, and sometimes they do get my order right... Long story short, tonight, a Sunday night, I had an exceptionally awful experience and I actually saw a manager working so I asked him what's up. He said "teenagers get stupider every day." There we have it, our final answer! Never mind that teenagers that staff every other fast food restaurant here. And this location actually seemed to have at least 7 people on staff including the manager, which is incredible for a Sunday night, and made the slow service all the more amazing... read more

Worst service. No smiles. No enthusiasm. Not once and I've been here several times. I love sonic but this one is not very friendly.

This place is incredibly slow. I've never seen more than three people working at this location no matter the time of day. This has been the case as long as I've worked nearby. If management doesn't care enough to have enough help I don't care enough to go back. read more

First I would just like to say, I NEVER write reviews. But, this time I could not help but write about this establishment. This past year it has been terrible service each time I go and its not the same type of issues. One time the young lady screamed so loud I felt like she wanted me to hurry up and order. The next time I pulled into the drive-in, about 5 employees where just sitting on the curb?? So I left. And on numerous occasions I've pulled into the stall and was told its drive thru only. Maybe they didn't feel like walking to our cars. I've had it with this Sonic and I plan to write corporate about this. Possibly poor management? Underpaid staff? Whatever it is it needs to be resolved!!!!! I drove to the Sonic on 150 where I always get great service. I don't mind driving an extra 10 minutes for better service! They get no stars but I had to select something. read more

I went to Visit the Sonic In Grandview, MO. Let me first start by stating i would not recommend this location to Anyone. They are slow and very rude. Cashier snatched my card for payment then decided to basically throw my food at me. So after being treated with such disrespect i contacted the manager, who still has not returned my call or done anything to refund my money!!!!. So this is the worst sonic ever. It will be a cold day in hell, before i ever give this location my business again! read more