Waited over 40 minutes after having our order taken. Finally pressed the help button, the employee goes "ughhh Im not sure theres an order in." Puts us on hold again and stops answering us. No apology, no answer, just silence. Had to leave as we ran out of time. Terrible waste of time, avoid this location if you can. There was no other cars there besides us. read more

People were messing around, the food was good, the employees were nice, but they messed around getting our food, we were there so long the fuel gage started blinking because we were running out of fuel read more

Absolutely the worse food I've gotten in my life !!This place inside is broken down and exposed wires. There was a family there, I'm guess they work there. I was able to order on the app, yet they were out of everything, could not give a refund, must call the 800 number. DO NOT WASTE TOUR TIME OR MONEY !! Board of Health should shut them down, a disgraced to Delco !! read more

Visited at 2:15pm on a rainy Wednesday. The drive-in section screens were off and I was asked to go to the drive thru. Everything was hot and fresh, and came out fast. Chicken tenders were surprisingly juicy, Ched R Peppers were also great. Onion Rings were perfect, but the Sonic Cheeseburger had cold toppings making the burger slightly cold. On top of that, I opened the burger foil and diced onions fell all over my car, which is probably my fault, but good to know for next time! Other than not being able to use the drive-in and the cold-ish burger, was surprisingly good and will definitely come again in the future. read more

I used to hit up Sonic's as a rare treat while traveling down South years ago, but when they opened up locations in the Philadelphia market I never had them again .... until recently. Sadly because of COVID or short staffing this location did not have carhops to bring your food out to you so order from the drive thru first and then park. The wait was a little long because they seemed short staffed, but the girl who helped me was pleasant and polite. The lot itself was clean and I ended up eating my Supersonic burger in the drive in area. My son always wanted to try them because of their commercials (grr thanks TV). My son had a kids burger meal with tots and he devoured it. The burger was bigger than his head, but he enjoyed every bite. I had a supersonic burger which is basically their double cheeseburger lettuce, tomato, onion and pickle and it was just as tasty as the times I remember on those long trips South many moons ago. I read a lot of reviews that complained of long wait times and I can attest to that, but in my opinion the burger was worth the wait! I noticed Burger King's line was out of their parking lot, but those customers were missing out on a better burger. My experience overall was good! read more

The only thing good about the sonic is the tater tot's. I ordered the JUMBO popcorn chicken, some pieces was very small and crunchy. Only the drive thru was open, couldn't order from the kiosk on the side of the building. The biggest thing that made not want to come back, is that they didn't have any shakes or slushes read more

Ordered through the mobile app, pulled into a spot and tried to enter what spot I was in, kept getting an error message. Pushed the speaker button and let them know. We ordered fries, chili dogs, and poppers with drinks, barbecue sauce, and ranch. Did not get any of the sauces we requested, but instead a bunch that we didn't. Food was super greasy-- old grease greasy-- especially the fries. The server did not want to leave the window tray, but did not say that. Instead, she rested the tray on the window and rudely pushed the food at me. It was confusing. I asked for the sauce we ordered we ordered and some napkins. She said should bring them right out, but we never saw her again despite sitting there for the whole meal. It was around 2:30 p.m. midweek, and not busy. This was our first time back since this location closed many years ago. We won't be back. The app asks you to leave a tip when you order, and we left the maximum suggested amount. Sonic, pay your employees a living wage, and maybe they won't be so miserable! I always tip well, especially since COVID, but I should not be forced to tip for zero service. The food sucks. We threw the fries away. Gross! read more

I don't even know where to start on how BAD our first sonic experience was. Service took a very long time, even though the whole parking lot was empty. The girl finally came out with our food rolling her eyes without any greeting or even half a smile. She didn't even respond when we said hello. She brought us the wrong drink and when we finally tried the food, it tasted like it was cooked a year ago. So stale & flavorless. We each took one bite of our food then threw it in the trash and went somewhere else. Never again! read more

The food is the food - it tastes like every other Sonic, ever. The service, however, was actually very, very good. The employee that I talked to was able to customize my order and put things "on the side" (in containers) so that stuff wouldn't get soggy. A+ for service! read more

I've changed my mind on this place. Yesterday, I posted a review, and knocked them to two stars. I'll explain why in a moment. I went back a second time tonight with the wife, and I'll give them a star back. They are officially OK in my book. So I am editing this to a completely different review. They're still not great. If you compare the experience to a place like Nifty Fifty's, it's probably not a fair comparison but Nifty's will win every time. If you compare them to Charlie's, Zac's, or the Last Stand, again maybe not fair since it's a chain vs local, but Sonic might win on a couple of points while the local places just taste better to me. If you start comparing Sonic to McDonalds or Burger King, Sonic definitely has unique qualities that will draw you to them. I've been to three other Sonics in my life before this one opened. I always enjoyed the experience from a service standpoint, but I never thought the food lived up to the experience. But I hadn't really tried a lot of the menu in those three experiences. I usually just got single burgers, chicken fingers, and tots. As much as I love the tater tots option, the rest of the food was edible if not ordinary. Yesterday, when it officially opened to the public, I gave them a try for breakfast. I went for a Breakfast Toaster sandwich, and a grilled cheese simply because I also wanted to taste that. I found the breakfast sandwich to be a little disappointing as the egg was processed and the bread was chewy. I also found the grilled cheese disappointing, and chewy again. Grilled cheese isn't supposed to be chewy. It's supposed to be gooey with a little crunch to the bread. I left yesterday a bit disappointed, and hence the two stars. Well, curiosity brought me back. Well, that and the wife wanted to check it out. So back we went for a Sunday night dinner run. Despite the long lines, we actually manged to get in fairly smoothly with some wait and get a carhop location. The owner was outside greeting us while we were in line and apologizing for the long waits which was a nice touch. He also gave us menu recommendations. Seems like a nice guy who is a local guy, and it makes you want to root for the place more. So tonight, it was a couple of burgers. I went for a SuperSonic Bacon Cheeseburger, which is a double, and the wife went for a single cheeseburger with the works and jalapenos. Decided I needed to at least taste a small chili cheese tots, and the wife got onion rings. We did split a chocolate shake, and the limeade that everyone seems to love, though we went for strawberry on the owner's recommendation over cherry. My burger was definitely better than past Sonic burgers I've had. I think they need to be doubles to be any good to me. But, I still think that McDonalds and Wendy's do better burgers. Sonic might beat BK though. My wife thinks Sonic is better than McD's. So we have a split decision there. No, they won't beat places like Charlie's or Zac's anytime soon. But I'm willing to give them points now. I was told by a friend who used to work at a Sonic in Texas years ago that they hand dip their onion rings in the ice cream mix along with the batter to give them sweetness. Well, I don't know if they still do that. But I'll say the onion rings do have a touch of sweetness to them. Pretty good overall, but the wife thought they could have used salt. The chili cheese tots... well now, Sonic has officially hooked me on something. These could be a dangerous obsession. I may have to go back on my diet and only eat these once or twice a year. Let's just say that I tasted them first, and polished them off before I even touched my burger. These are what won Sonic the third star and got them to OK status. The shake was decent. Better than McDonalds, nowhere near as good as Nifty Fifty's. In fact, I'd put the Sonic shake maybe a notch below Mister Softee (which I have always loved due to the rich chocolate taste they seem to have). But, it's good enough. The shakes are probably better if you go for a creative flavor, and the half price deal after 8pm is solid. I liked the limeade, but I probably should have gone with cherry. Nothing wrong with the strawberry, but according to others who swear by the cherry, I feel like I missed out. Next time perhaps. So Sonic officially gets the OK tag in my book. Carhop service was excellent despite a very busy night. We shall see if this continues once the initial excitement dies down. read more

Sonic Drive-In - Burgers Near Me - HOLMES, Pennsylvania

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Unsure why all the low reviews. 1) This is FAST FOOD. The times I've been here they are incredibly polite. Never see that at the other chains. The food is fresh. The shakes are better than SHAKE SHACK. They deliver to your car and they don't expect tips. What more could we ask of fast food? read more

Sonic Drive-In - Burgers Near Me - HOLMES, Pennsylvania

Absolutely horrible, do not waste your time or money. The staff gives you what they want, not what you order. Even after they remake it. Stay away, they are far from what they were pre-Covid. Shame, at one time they were pretty good. read more

Food was disgusting I ordered the double cheese burger it tasted salty and I ordered the chili cheese tater tots it tasted sour and like it went bad (I do not recommend) read more

I live 4 mins away and the burger was cold when I got home. The cheese wasn't even melted. Drive thru operator was about as unfriendly as I can imagine without being actually hostile. Just go across the street to McDonald's. It's the same food at about 1/3 the price. Their food is probably at least warm. read more

This review is a summary of the past 2 years of my experiences at this Sonic Drive-In. I am an avid Sonic fan. Growing up, my grandparents would take me to their neighborhood Sonic as a treat when I visited them, and that began my love of this unique American chain. I remember being mystified by the "big red button" to place your order, and of course, the waiter/waitress delivering your food on roller skates. Unfortunately, this Sonic is nothing like the Sonics I knew growing up. This location's first downfall is their unpredictable hours. At least four of the times I have traveled to this location, their store was closed, even though their website and google profile that I checked before my trip indicated they would be open. In addition, the hours posted on their door when I arrived indicated they should have been open. On one of these occasions, there were employees inside the store that talked to me through the glass and said that they had closed. On another occasion, they placed a traffic cone in front of the entrance to prevent cars from entering. In order to patronize a restaurant, or any business, the restaurant must indicate to the customers when they are open. The most common channels are their website, google, yelp, etc. Without this basic but critical information, it becomes difficult to justify making future trips here. Unfortunately, based on my experiences, this Sonic location has failed to post accurate/up to date hours regularly. Future trips now seem pointless, knowing there is a high probability that I will arrive to a closed store. My most recent trip here was a mild success, in that the store was open. I chose to go here while driving home from another activity, so there was no potential lost time if the store ended up being closed. When I arrived, there were four cars ahead of me in the drive-thru, and nobody in the stalls or at the counter. The cars in front of me didn't move for a few minutes, so I put my car in park and started opening my mail, texting some friends, reading email etc. When I looked up due to the car in front of me moving, 20 minutes had gone by. My order was taken after approximately 35 minutes of waiting in the drive through line. I ordered one medium Oreo Chocolate Master Shake. I then pulled up past the drive-thru order kiosk and continued to wait. While I was waiting, I was approached by a staff member at my window to confirm my order. I replied I ordered a medium Oreo Chocolate Master Shake. The order was promptly brought out by another staff member, and given to the customer in the car in front of me. A few minutes later, the staff realized their mistake, and once again approached me at my window to confirm my order. I replied I ordered a medium Oreo Chocolate Master Shake, again. A few minutes later, a staff member brought out the order, took my payment, and off I went. I spent nearly one hour in the drive-thru lane waiting for my one Oreo Chocolate Master Shake. Upon arriving home, I sat down at my table to enjoy my shake and noticed it was quite thick. After closer inspection, it appeared I was given an Oreo ice cream, and not a sip-able shake. In addition, after scraping away the Oreo layer at the top, the ice cream was white (vanilla) and not brown (chocolate) like their menu shows. I was dissatisfied with the texture, and opted to freeze my treat for another day. I lifted the cup off the table and to my surprise, the bottom of the cup had a crack in it. I spent the next 20 minutes cleaning off my table, and backtracking to all the places in my vehicle that the ice cream had dripped. In summary, I spent approximately one and a half hours attempting to buy and consume one Oreo Chocolate Master Shake from a fast food restaurant specializing in this type of dessert. They were unable to serve me fast, they were unable to serve me correctly, and they were unable to cleanly transfer their product from their kitchen to my vehicle. It seems they have failed at all the core components of their business. Based on my experiences, I would not recommend you patronize this Sonic location, as it seems this location is not capable of effectively serving customers. On this same street, you can find Rita's Ice Cream and CJ's Ice Cream. Just a few additional minutes will get you to Coldstone or Richmans. All of these alternatives have a delicious product with similar prices with reliable hours and fast service. If you like Sonic for its food, the McDonalds across the street can accommodate your burger and sandwich cravings. The servers do not ride rollerblades here, so there is nothing that differentiates this Sonic location with any other ice cream or drive-thru chain. Thank you for reading. Dear Holmes Sonic management, if you would like to independently verify some of the information in my review, please look at your camera footage on 7/28/2022 between 8:00 PM and 9:00 PM. What is your impression of the quality of service? Are you aware of these issues, and do you intend read more

If I could do a 0 star i would. My daughter asked to go to Sonic to check out the half priced drinks. After a long hiatus (because of poor service), I gave in and took her there last week. When we arrived we saw a short line and thought that we would join the drive through lane. After waiting at the speaker box for several minutes as the lone car in the line we were finally serviced. We asked a question about the menu and was met with "I don't know ", I thought okay let me ask a different unrelated question to which I received the same response but with a more sarcastic tone. The restaurant did not have several items which was okay but it was the tone of the employee. The food was awful and the price was extremely inflated. I should have listened to my son and went to the McDonald's across the street. To add insult to injury, I used the website on the receipt to report the experience and was met with a canned response that did nothing. After the canned response that offered no refund or resolution, I was asked to complete a survey on the response. I completed the additional survey expressing my dismay and still received no resolution. read more

The burger was dry and plain. contained none of the toppings I requested. My drink came in a Styrofoam cup with a plastic lid, yet I was forced to suffer with a paper straw to "SAVE THE ENVIRONMENT"... No more of your woke empty BS for me... read more

Love love love the icy drinks here. My drink was .90 cents (happy hour) and I had a medium lemonade with pineapple and green apple favor. Pineapple favor had pineapple chunks in it. Service can/is always weird here but I'm gonna cut them a break because 90% of servers are school age teens or college students and it's their first job. I remember that age and how I was with my mall job at Fashion Bug in Trumbull Mall!!!! Lol I had a skater server, which is always cool and I always tip them for skating. read more

Sonic Drive-In - Green Apple and Pineapple Lemonade - Burgers Near Me - HOLMES, Pennsylvania

Pushy order taker. Kept rushing our order for four people in our car. We stopped talking for 4 seconds and she commented that we should push the button with we are ready to order. Slow down sonic. It's not like it was a busy night. It was pouring rain outside. Food is ok I guess. Chili dogs are always good. Food price for family of 4 was $29.00. Should have eaten at Ruby Tuesdays nearby. Live and learn. read more

Sonic Drive-In - Menu at sonic. - Burgers Near Me - HOLMES, Pennsylvania

This Sonic was one of best I've had the pleasure of visiting. We were on our way back to NY and decided to go here before hitting the turnpike. We ended up getting Jr cheeseburgers, natural cut fries and a cherry limeade. It's nice to know you can get a mini order of fries without feeling guilty about eating too much. The cherry limeade was so refreshing and cold, I love it seriously, I'm in love. Reminded me of a cherry lime Ricky like they used to make in NY. The cheeseburgers were hot and fresh, the fries had the crunch to salt ratio down packed. My mom had one of their shakes, she said it was good but not better than Shake Shack, which is probably the best place to get a milkshake on the East coast. The self serve drive thru is cool, just make sure your card don't get declined, and if so, they'll automatically bring the recipe to you so you can pay by cash. Overall the food and service was incredible. If I'm in the region again, I'll probably eat there again just to try their hot dogs. read more

Sonic Drive-In - Philly cheesesteak, tater tots, and a cherry limeade, delicious - Burgers Near Me - HOLMES, Pennsylvania

First & last time ordering from this location. We've had Sonic in Ephrata PA and Chesapeake VA, they were great. This was SO BAD. Everything that was supposed to be hot was cold. We ordered around 5 o'clock, they don't close until 9 so it's not like they were just chilling before they shut everything down. We asked for diced onions on everything, there wasn't a diced onion in our whole order. We ordered a coney combo with a cherry slush and a bacon double cheeseburger combo with sweet tea. We didn't get either of the drinks. He also ordered a pulled pork sandwich but they gave us a second cheeseburger UGH. He got a vanilla shake, I got a chocolate shake that tasted like vinegar ??? I couldn't eat it. The vanilla flavor is barely noticeable, and the chocolate flavoring tasted like chemicals or something very weird. Almost forgot, we ordered all kinds of extra sauces like ranch and their signature sauce and barbecue sauce, salt and pepper. All we got was a couple packets of ketchup. No straws, no utensils. Why ask what kind of sauces we want if all you're gonna give us is ketchup lol. Maybe the raccoons will like the food when they dig it out of the dumpster. Anyway, this is how you learn, they'll never get another dime from us. read more

Just shut it down, came here twice and the quality is trash. You'll know this location is trash, corporate I'm blaming you'll too because you're not firing the employees who make the terrible meals. You'll are terrible and this location is terrible. read more

they only had one girl working in there.she was working so hard god bless her you guys need to pay her more

Food has its own unique taste (comparing to other fast foods) This location closed during the unnecessary shutdown, but has reopened under new management. No car hops and no walk-in. Drive thru is all they offer right now and I'm fine with that. Workers in the drive thru seem completely fine. (Don't know anything about some of these other complaints are about)! They just seem to need alittle help with letting people know they are back open! read more

I came here once and it was thee worst Sonic I've been to! I never had a bad experience at any another Sonic before. My food was not fresh! I hope this place close down or get new management read more

I gave it a star because hey we all love sonic food. Unfortunately the kids working there seemed as if they hated their jobs and were rude after us having to sit in the drive through line for 20 minutes with no one in front of us being told to hold on a minute. The honey bbq chicken we ordered had no sauce on it and the ice cream blast was not mixed and hard as a rock so no drinking that. Not worth $35 smh read more

I really like the burgers, tots, and soft drinks. They really have great fast food!!! The issue is they never get my order correct. Problem is all orders are taken through intercoms. This includes drive up, drive thru, and eat in. I can barely hear the person taking my order. I doubt they can hear me. If I could order in person, I feel the problem would be solved. Another negative: They charge for refills on soft drinks. Tip: Go to Nifty Fifty's instead. read more

My girfriend and I never been at Sonic before but tonight I just happened to be in a great mood to try their shakes. 1st try, I asked a simple question. What's all in the Oreo blast? She said "Oreos....." then I heard them laughing in the backround (that's when my girlfriend lost it). I know this is simple question but no matter how simple the question is, she should have really been professional and explained it unless it's just only oreos in a empty cup fucking smartass. 2nd try I did get an answer this time from someone I thought who would do the job. All I wanted was just an Oreo Blast and I'm gone but no instead it was complete dead silent afterwards. Yup I WAS in the mood but they just completely ruined it! I ended up getting a frosty at Wendy's and all that was done simply in a minute! First impression always count the most but obviously Sonic was really terrible and I know not to ever go back! read more

You know the scene in an action film where the hero is alone with the female lead and he of course has to take off his shirt. The heroine gasps at the map of scars that dot his body, realizing the hell that he has been through in life. My version is when I open my car door and trash from 4 or 5 different fast food places falls out. I mention this to illustrate that I know my fast food. An expert , if you will. As I mentioned in the earlier review I was psyched that Sonic came to Delaware County. I also mentioned it was a relative let down. I had reason to come back today and came to the realization that I don't really need to come back. The tots are decent but not anything special. The "real ice cream" milkshake isn't much better than a frosty. And I had trouble making it through the tasteless burger. That's a rarity for me. Sorry. I think Sonic has its place but for me, it's one less crumpled bag to fall out of my car door. read more

Let's just say my first trip to Sonic in over a year will be my last. Not only did it take over 30 minutes but the food was awful. Mcdonalds would have been better!!!!! read more

As a recently transplanted Texan, I have been craving Sonic for awhile. Nothing compares to fresh hot tater tots. That's about as excited as I got. After viewing this location's yelp reviews, I repaired myself for not getting orders right so I repeated my order twice. Medium chili cheese tots and a Jr deluxe cheeseburger- all the way please. The order taker repeated the order and confirmed my total. All there left to do was wait! It seems like no one uses the car ports as everyone I witnessed went through drive-thru window. One of the tips at Sonic and every fast food establish for that matter is if you are having to wait for your food, chances are the fries or tots are getting fried fresh. This happened to be the case and out came a friendly carhop bringing me golden brown tater tots that just came out of the fryer. Delicious! You might wonder what happened to the burger... It's not worth mentioning. Even after repeating my order twice for having the burger done all the way, the burger came the default Sonic way, just mayo. Come on guys!! Really? Only saving grace from knocking this down to 3 Stars was the hot tots. read more

Sonic Drive-In - Burgers Near Me - HOLMES, Pennsylvania

My simple order of Sonic burger with mayo, fries and a Coke were too hard for these workers. I received Sonic burger with mustard, Tator tots and a Coke. read more

I love going here. I've only been twice, once at the car hop, once at the drive-thru. The service is excellent and the food is pretty darn good. I've only been at night (I go for the half price shakes), and I've been really pleased with the service. Surprisingly pleased. It's delco, after all. If you haven't gone, go. Go right now. It's so good. And the servers don't seem like they hate you! read more

We went to this sonic for 1 milkshake. We waited for 45 and left after an hour bc they completely forgot about us. Terrible service! choose any place besides this. I wish there was a 0 stars option. read more

I'm not a Sonic fan but my boyfriend really likes it. So he was excited to find this one somewhat close to us. I just think Sonic is overrated, food is nothing special, but still better than fast food places like mcdonalds. That being said, this sonic is a good addition to this dilapidated stretch of macdade blvd. That whole area depresses me. Surprisingly, this is the nicest sonic i've ever been to. Carhops are friendly and we didn't have to wait long. This sonic actually has an inside area where you can eat which i've never seen before. The food was the same as the other sonics i've been to, average. Burgers are decent, I don't really like their tator tots, my bf got a milkshake that he enjoyed. I probably won't come here again unless in the area or dragged by my boyfriend lol. read more

they were sooooo sooooo good! reasonable prices - food took an okay amount of time to be made , but it was good! what took me out we ordered the number 12 and that was the jumbo chicken bites (honey bbq or plain) and there was nothing jumbo about them at all! but what saved them was the fact that they were so tendered and sooooo good! the sauce was chef kiss! instead of getting tatted tots we got fries and milkshakes, the milkshakes were a little tooo tooo thick, but with their good service they did also put spoons in the bag for all of the milkshakes if the straw wasn't enough. Which me and my family truly did appreciate a lot! the young guy made sure we had enough condiments, very polite , he made us laugh and he was very personable! Normally my family and i don't like to do too much like quick to go food but this one was worth the try and I would definitely come back to this location , I won't say that they give a lot of food but they give the right amount I'd that made sense! It's so convenient because once you order you can pay right there at drive up or you can go around and use the actual drive thru! Which I think is truly a perk, the place looks very clean! I'm so sorry that I couldn't get pictures everyone lol next time we will have more of a success lol I TOREEEEE IT UP!!!! so this is your hint to give it a try! read more

This is the slowest fast food place ever. Went there multiple time and waited around 15 mins in the drive thru with just one car ahead of me. To top it off they always mess up my order. Do not recommend this place to anyone! read more

This place sucks shit! I thought it was me the first time, but after about the 4th time I realized it wasn't me I ordered my food a specific way and it's like they don't even care. They even repeated my order back the correct way and then make it the exact opposite...and when you tell them about it they act like it isn't even their fault. read more

Disappointed. Drove over from NJ. They brought food to the car and no drink. When asked they questioned me, did you order a drink? It's on the receipt. No bacon on the sandwiches even though we paid for it. Of course not sending food back. Sonic has a history of not providing ketchup or salt, even when requested. Specifically asked for it again today. Guess what... they didn't bring it. With all of the food we purchased they only provided a single napkin for the entire food order? I don't get it. I guess they don't look at the receipt before bringing to the customer. read more

I'm sorry but I received the worst customer service ever here. Unfortunately the bad reviews are true here, this place is run by kids, who couldn't stay off their phones long enough to bring me my food or to get me a straw when I asked. I've worked in customer service, so I know sometimes everything bad happens all at once in fast food, but I don't know why it took me 10 minutes to get me a straw and some honey mustard (which they gave me one, so I'm super happy about that too.......) I don't know I'd rather travel an hour each way to go to the Willow Grove Sonic, because when done right, Sonic has really good food. This time though my receipt had everything accurately, the bag was not at all accurate. No sauces or condiments, no straws.. they packed it to go with nothing that we needed. It took us way too long to get our food, I was actually debating if this was a fast food restaurant or TGIFridays on a Friday night..... Anyway... I could've had a nice time if the woman was nicer, I would've over looked the fries instead of tots, and the non-stirred milkshake, no condiments, nor straws... But a kind person goes a long way.. One star because my chicken fingers were good with my ONE cup of Honey Mustard and my ONE straw. Because we got ONE order of tater tots instead of paid for two... read more