I ordered through the app and received soggy tots and a burnt corn dog. The tea was good but other than that such a waste of $. read more

Sonic Drive-In - Burnt corn dog - Burgers Near Me - Longmont, Colorado

Would not recommend Sonic in Longmont!! No more carhops, food the is cheap carnival quality food or worse. The once unique drinks no longer good or the same! The last straw was trying to talk with someone about the food, I gave up after forty minutes! Just IA bot messaging in which they charge for! read more

Absolute worst attempt at a chili cheese hotdog and fries. Missing almost all the chili and chees. read more

Sonic Drive-In - The absolute worst attempt at a chili cheese hotdog and fries. It's missing most of the chili and cheese. - Burgers Near Me - Longmont, Colorado

This location has been around forever, but lately the service and the food is not great. In addition, I found out that their parent company, Roark Capital, is a large contributor to the Republican Party and gave $1.5 million to the Sentinel Fund, which supports Project 2025. read more

I showed up at 10:40 and they told me they were closed. I then said you need to fix your hours online because on every platform it says that sonic closes at eleven. If employees are going to be rude, at least be right. Fix it. read more

Because I live right next to this place I recently got tater tots and a cherry limeade. Very good and decent quality.

Make sure you ask for every single condiment that's supposed to come with your food!!! Also took like 25 minutes to get a pretzel and french toast sticks. read more

This location had been going down for a while. Currently the drive thru speaker you can't hear the staff making it totally frustrating. So today I thought I would give them another try and pulled into the pull up bay. After 18 minutes all I got is "we will be with you shortly". 5 minutes later I was able to order and then the real wait began. Sad because they could do more to protect the business. Number of staff is not the issue, this is clearly training and employees caring to be here. Also maybe make a rule they just don't sit on their phones. This location would benefit having the franchise owner onsite for a while. read more

Went in today on August 15th 2024 and ordered two of the special priced items double cheeseburger and hot dog. Hot dog was fine, the cheeseburger was just horrible I even threw half of it away if they're going to lower the prices and give you special deals they shouldn't do it on something that's so awful read more

This has to be one of the worst run, worst managed Sonics in the country. Stick with Ice Cream and drinks. If you are a germaphobe... Keep driving read more

Burgers tasted horrible and looked like they had been drop kicked into the bag. Cold and took forever to get to the car. They were also supposed to have cheese and did not. Too expensive for what was served. Never again. read more

If you're open until 11pm it doesn't mean you can close at 10:45!! All I wanted was a drink and still couldn't get service!

Worst sonic of my life, not kidding spent an hour at the drive thru window and they still forgot both my pretzel sticks. Whatever every place of business has its rough days but now I'm waiting in the drive thru for a second time and it's been 10 minutes... therefore I'm writing my review while I wait and most likely leave. I'm watching multiple employees just hanging outside. They only have 2 customers other than me... Update: The 3 items I ordered all had hair in it... one short curly, one longgg brown, and a short black one. I've officially lost my appetite. read more

so against my better judgement my wife wanted a corn dog so we stopped at sonic in Longmont i got the new smasher burger we wanted to eat a picknick table all were filthy then we get the food my burger is lying on its side in the bag and was a mess told the hostess she looks at me and says we have a trainee on staff and walked away well I thought that makes it better thanks !!! p.s the corn dog was crap and cold won't ever go back read more

So I ordered a bacon cheeseburger with mayonnaise and jalapenos. With onion rings and a Cherry Coke. Onion rings and Cherry Coke is fine there was no bacon on the bacon cheeseburger. I rang the bell again told them what it the problem was they said they would get me another one right out they send out a bacon cheeseburger and a package of mayonnaise. So when you complain about screwing up one thing comma they screw up something else as the replacement read more

Sonic Drive-In - Burgers Near Me - Longmont, Colorado

DoorDashes are customers too. FYI as it seems you guys don't know that. So frustrating coming to pick up an order and you guys serve people who show up and order, AFTER I ask for the DoorDash. Which the order was already in! Not only are the dashes paying customers, it's also a delivery job FOR Sonic to make more profit. So my job.. maybe opt out of DoorDash if you can't keep up? Oh except you could if you just did the orders in the order they come in!! And not favor drive thru and stations. I'll remove my comment if you guys get it together. read more

Please be aware that in order to get whipped cream and cherry for your shakes, you must ask for it or they will not give it to you. Even if you have it selected on a mobile order. Staff informed me that it was their new policy. read more

Amazing service!!! Been going here for years and it's better than ever! Favorite sonic by far!!!

It takes real skill to keep a place open when you are consistently OUT of essentials. I'm talking the basics people - things like Ice Cream, Coca Cola, toppings. We've tried to get a cool treat from this location several times this summer. At this point, I can guarantee you that they will be out of something essential to make anything. This place either has a horrible manager or they are letting Alexa run the place. read more

When I was reading reviews, i thought it was gonna be HORRIBLE!! But the grilled cheese was good, even tho the bread wasn't as cooked as I thought. The cherry slush was FANTASTIC! It was melted a little, but way better than I thought read more

Sonic Drive-In - Cherry Slush - Burgers Near Me - Longmont, Colorado

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I WAS GIVEN RAW MOZZARELLA STICKS!! Had to get outside food because I was on my way to work. The mozzarella sticks were raw the dough was still wet, literally white and soggy and they were all glued together, falling apart and raw. If you're not gonna have enough staff why even be open right now? would have much rather to wait 5 more minutes for actually cooked food. update: I found a chunk of wax paper in my drink absolutely disgusting. read more

Have him my order and he kept trying to add mayo to my burgers, then was dismissive when I said no mayo twice. I asked him to repeat my order but cut me off. Wow Edit: not only did I get mayo, it's the completely wrong burger altogether! Edit 2: wrong burger... Again. I just want a refund and they can have everything back at this point, terrible service read more

I went through the drive thru to irder dinner tonight. I has a feeling the girl took my order wrong. At the window i asked her ro make sure she had the correct food. She said she did I got my food and it was wrong. So i go around again at this point there is 3.cars in front of me that i had to wait behind because they were too buay to come out. So get to the eindow again after waiting 15 minutes and they want me to park out od the way so they can help the customers behind me. When i got upset the manager comes over finally and is like whats the problem. So i explain again that the girl took my order wrong. Hes like ill fix it just wait. I told him my fries were cold from waiting and he yells at me that hes not changing my fries only the hamburgers. So because they messed up my family was supposed to eat cold food. Awful service and management. I got my money back and took my service elsewhere. So disgusted with them. I know times are hard and i am a very understanding person. But own up to your mistake and make it right, its not that hard. Manager was John and the girl was Abby. read more

MOLD ON THE FOOD!! Waited all day to get moldy food! Then the manager got mad at me for wanting a refund and not just letting them remake it! Her attitude was so bad another customer drove off after seeing how she treated me. Shit this place down, utterly read more

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Placed my order the girl read everything back and yes that is what I ordered, drove off and my son didn't get his burger had to turn around and come back. The chicken slider looked like dry wood, the lettuce on the slider and my burger was brown. It has been two years since I was there for another reason and now I have this to add for not coming there anymore. read more

Sonic Drive-In - Burgers Near Me - Longmont, Colorado

Worst burger I've ever had. Noone of the food is fresh. The patty looks, smells, and tastes like it was left out for a couple hours. This is a trend all Sonic stores seems to have, which is serving up shit leftover patties to their customers and making them pay $15 for a slab of crap. read more

It can take awhile and i've gotten a lot of wrong orders from this location but the staff is pretty friendly. Don't go here often because it makes my stomach upset. read more

I want to like this place but they need so much help they are so incredibly slow every time I go there I have to leave before I can get my food because I can't wait 30 minutes to get a burger and a Coke read more

Pulled up to order and was told they are not taking orders through their kiosk that we needed to go through the drive-through. They served people either side of me just fine. Apparently you need to be a friend of an employee to get service. read more

Thought I would try so I again but that was a bad idea! I decided to park in a stall because I was trying to get things done. They refused to take my order in the stall and said I had to use drive thru. I am forever done with this Sonic! Oops, I went tonight on a pinch! We waited almost 25 minutes for two drinks and a small popcorn chicken! Once again, Sonic wins for slowest service, employees who don't care, and and overall sucky experience! read more

I ordered a cheeseburger with only mustard and got a chicken sandwich with lettuce tomato and mayo. How... read more

Sonic Drive-In - Does this look like a cheeseburger with only mustard? What a waste of time. - Burgers Near Me - Longmont, Colorado

Horrible customer service, order two large drinks and received two small cups filled with ice and sour lemon juice. Not at all what we ordered. It took forever to get the drinks also. Will not be returning read more

WORST SONIC EMPLOYEES AND STAFF so i reviewd ovee a year ago in May. Had bot been back amd today July 2018 come back about 30 min for an order i receive cold old dry fries amd go to ask for exchange. They just Serve some other one that were the same. Workers dont seem to care. original review:Rarely come and today I have been waiting over 20 minutes for 1 combo. Waited 25 minutes for a combo and slush. I've been to other sonics never have I had this sort of experience. Even prior times @ this lo ation which has been months and service and food was great. Nothing wrong with waiting if food is freshly made. This time fries were cold and half empty; Lettuce on burger was fully Cooked by the time I received it. Whatever crew was here on may 4th 8pm needs to be fired.after reading the other reviews now maybe it's just lack of management or all employess. read more

Sonic Drive-In - Cold half filled fries after 25minutes. - Burgers Near Me - Longmont, Colorado

If I could give zero stars I would. After waiting almost 40 mins the French toast sticks were so burnt I couldn't eat them. Also I ordered a Dr Pepper and got a cherry coke or Pepsi. Absolutely a disgrace to the sonic name. Horrible horrible location read more

Sonic Drive-In - Burnt French toast - Burgers Near Me - Longmont, Colorado

If you ask your kids what they want from sonic, be sure to ask what they want from Freddy's too because you might get too hungry to keep waiting. A couple of months ago I came here to get a quick burrito - I love their ultimate meat and cheese burrito. But I didn't get to taste it - I waited at the speaker box for 10 minutes before being told to drive forward without my order even being taken. I just have up and drove off. During my time waiting I saw an employee get out of the passenger side of a car in the drive-in and go back inside (maybe he was on break, but during a lunch rush?) and also saw a woman without a uniform leave from the back door with a small child. I was ready to forgive that, but it started happening again today. Granted I only waited at the speaker for 3 minutes instead of 10, but I saw another car drive off and after several minutes his button was still flashing. He had been waiting longer than I was. As I drove off without ordering, it looked like there was 1 poor woman working all by herself. It's lunchtime on a Saturday - doesn't that constitute some more people working? Maybe it's just two unlucky visits in a row, or I'm hitting the place at the wrong time - but this is fast food - most of your customers are probably in somewhat of a hurry - someone tell the owner to get his head out his ass! read more

Im tappin'out with this Main st. Sonic... Many times since '06 coming here now.. Most visits were "MEH"...This last visit just plained sucked as far as the food. The 2 jr. deluxe cheeseburgers I ordered weren't so deluxe on the meat patty part of it and yes, they both were straight up burnt..hands down. Crap. How dare you serve that crap to me and my family. Small and thin than normal and the slice of cheese looks like it's suffocating the shrunken meat patty, it had no juice. Any monkey could tell the place was understaffed,lacking oversight & management, had a noticeably long drive thru line. Awkward service boy...bland persona plus a faulty malfunctioning intercom system.... read more

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BAD BAD BAD Experience!!!!! I went thru drive in one evening..Ordered chicken sandwich only, small onion rings and a medium strawberry lime aid..Employee repeated back.....Chicken sandwich combo, large fries and a strawberry shake. Then said she couldn't hear me so to pull up to the window..Ok, now she has the right order..When they brought me the drink it was covered in red syrup..I asked him to please wipe it off,,He wrapped a napkin around it and handed it to me...Now I'm starting to get irritated. Finally got food. Opened my sack up to find the worst chicken sandwich I had ever seen. The bun was burned black, the meat was about 4" sq and hard as a rock. I could click it on the table. Tomato and lettuce were old and and wilted. I immediately called Sonic. Spoke with manager . He apologized and told me to come back and bring receipt for a new one..I was home for the evening so waited till the next day. Manager immediately got defensive. Said he couldn't give me a refund because "corporate" would question him about the missing $6.00. did offer me another sandwich..Why would I want another one?? He got real loud saying there was nothing he could do..I left with him yelling all the way to my car...YIKES read more

Placed a small order and it took over 30 minutes to get to me. I pressed the button for an update and it came out 5 minutes later with overcooked chicken, not enough straws, cold fries, and missing condiments. read more

went to get sonic and went to order food the intercome...was told rudely that only doing drive through and asked why....girl cussed while my kids were in the car ...horrible customer service...never going back #wheredidmannersgoto read more

Ordered a hamburger without cheese and received a cheeseburger. The chili cheese fries were mostly fries. There was very little topping. It's the worst sonic in the area. read more