Waited for 20 minutes in the drive thru just now 4/26/26 4:10pm and still didn't get my 2 drinks that I ordered. Horrible service Horrible read more

Terrible experience. Literally ordered our sweet treat and were NOT told that we would have to pay in cash. We waited for our order and then they came out WITH it and said "sorry we can't give you your order unless you're paying in cash." It wasted our time AND it wasn't our fault their card reader was down, they should've let us know at our arrival instead of walking out with our order to tell us they couldn't give it to us. Will not return. read more

I've lived and have used Sonic since ww moved here. The foods always has been good. Sure, they gave us a wrong order 1 time and they offered to replace it or refund it. Ive had worse meals at What-a-Burger... No One can match their Prices and Quality you get at Sonic. ​ read more

Where to start. I ordered food and they had the nerve nay the audacity to hand me food with zero sauces even after they asked what I needed and a clarified which ones I needed. Who gives a plain pretzel with no dipping sauce or condiments. After, I got my mozzarella sticks or should I say mozzarella caulk because lack of dipping sauce. I gave this "person" (more like thirst depriver) my card and gift card and handed me back both saying he only needed one because he used the card not the gift card........ a man can only take so much disappointment. Now I still have a gift card and over priced sand. Zero stars. Do better read more

The drive through took a long time and even after we got our food we didn't receive everything we payed for.

Horrible service. Placed a mobile order and it took them an hour and a call to the store to bring me the food. Let's not forget the manager James had no care when I called and still took another 15 minutes to bring me the food. To make matters worse our food was cold. I paid 30 dollars to receive cold and horrible service read more

The order was correct the burger was great and the waitress was amazing. I'll be back cuz I've never had an issue here, thank you manor sonic. read more

I went to Sonic and order three burgers, pop corn chicken and a chicken sandwich that looked like I don't know what. I called the manager and went back up there and he tells me what's wrong with it and then my chicken sandwich looks like that, do you want to see. Like after looking at that chicken sandwich, do you think I want to eat anything from there. read more

Sonic Drive-In - Chicken sandwich. - Burgers Near Me - Manor, Texas

The girl taking my order was polite, efficient, and got it all right. We waited about 4 minutes, got everything, delivered by Jay who I've seen here before, this kid is working his butt off. My mozzarella sticks were crunchy and hot. For a fast food joint they nailed it today. read more

Bad location once I got a burger here got home no meat only vegetables, this time 4 burgers no tomatoes only pickles and onions and very very little lettuce. The one just a few miles away on Parmer is so much better. No wonder they didn't have any customers when I arrived will never go to the Manor Sonic ever again lame. read more

The tea pitcher needs to be cleaned ! The tea tastes bitter.................................... and it's been like this for months I try it every couple of weeks. read more

Set here for 45 mins waiting on 3 items.. no customer service. We were the only vehicle left in the parking lot!!!

I've been to a lot of Sonic locations, never one quite like this! It's at the top of a mountain! I live in Houston and it's generally pretty flat here, so this may be common for this area. I was seriously a little worried getting to this store, it felt like a 45 degree incline. Went to the drive thru and got a drink and headed back down to the freeway. The drink was correct and the employee was nice, just can't get over how high it was. read more

Sonic Drive-In - Burgers Near Me - Manor, Texas

Trash food!! Don't go to this sonic stop at another one. Not the first or second time but multiple times. I don't write reviews but this one deserves it read more

This location is hit or miss. Some of the car hops are very friendly. Others could care less and seem to hate their jobs. Also, frequently, they put little effort into getting their ice cream products right. My last three master blasts were not completed blended. Half way through it was straight vanilla ice cream. I've gotten cold food. I've also received Cokes when I've ordered Diet Cokes. Every time I've reported these issues and they've tried to make it right, so I appreciate it. But they should be getting it right from the get-go. I shouldn't have to use my time to call, and then go back. Don't drive to Manor for Sonic, drive to Austin for your fix. read more

No communication going on inside this place. Waited over 30 minutes for an order that was placed on the app 15 minutes prior to even arriving. After hitting the button to request a refund they said it was ready and asked if I wanted it brought to me? Ummmm, isn't that how it's supposed to work? Then when they did bring it out the lids and n drinks are halfway on and ice mostly melted. Wouldn't be surprised if they spit in it. read more

I loooovee me some Sonic. Specifically, a large Coke. Sometimes two times a day. Well, they are hot or miss with service here. They have several employees working the morning shift that are on top of it. The evening/night shift is a disaster. It is normally to wait 20 minutes for a drink. Now don't get me wrong I know that the pandemic has affected staffing across many industries including the fast food industry but it was like this before COVID. I can also tell when Kimmoe is working because things actually do run smoothly. read more

My experience w Sonic (Manor) & Corp. ~ Ridiculous, 26 mins of wait time from stall check-in to receiving order of 4 PC Jalapeno Poppers & medium drink. **Yes, busy for lunch rush (12:19 PM), but not so much so they shouldn't have been prepared. After all, most places push through orders faster & fresher during known busy times** ~ Push red button looking for order & am asked for name. Guy couldn't locate it & repeats 2 different names. Finally had to repeat what I ordered. ~ Food to me immediately after finding order. UNACCEPTABLE item received, Poppers not fresh, not hot, not edible. Sits in fridge untouched for return upon replacement which has yet to be honored. **Was order ready the entire time? Was it cleared from ongoing order screen, hence why he couldn't locate it via system? Was it found sitting on outgoing order table & sent our to me as/is ? Shouldn't they have swapped it out with fresh Poppers? If unavailable, possibly explain issue & give me opportunity to decide if I have time to wait for fresh food or cancel order? ~ Insulted by Corporate's ridiculous offer after notifying them of incident. **Wheres the logic? Offers Free 44 Oz Slushie WITH PURCHASE (deal I can get 1/2 price via app). I've already made a purchase, I don't drink Slushies, certainly don't want 44 Oz, & unedible/uneaten item is 4 PC Jal Poppers (replacement NOT comparable)** ~ I respectfully decline absurd offer w/ explanation. Have yet to be offered actual replacement item, much less anything else. ~ 1st time complainer.. Several unreported incidents over many years. This is first time filing complaint, and first negative review. Had Sonic offered to replace item, it would have been the first time, since I've never submitted a complaint. The wait time and unable to locate order is something that could be overlooked due to being a mistake. Sending out food of poor quality, an unwillingness to replace an uneaten item, and to just cease contact is Inexcusable. I'm especially disappointed in Sonic for such service. At one time here in Manor there weren't many options for eating out, meaning you were likely to go back at some point despite such poor service. Luckily that has changed over the years, there are many more options as well as delivery. Sonic can consider me a former customer at this point, and I can't imagine how the $4.09 they normally charge for my item is worth the complaint, time consumed, review, & loss of business. APPARENTLY IT IS... read more

Worst sonic ever, they are SOOOO slow The workers are pretty nice, never rude but man they are so slow and always get everything wrong. I ordered two orders of the breakfast sticks w syrup and if I didn't ask for two extra syrups I wouldn't had gotten any bc they never put it there to begin with‍ & oh they forgot my straws. I left tip before checking everything which I shouldn't had smh everyone left because of how slow it was! & a lady even got off and went inside the kitchen to see what was taking so long horrible read more

This is what this junk restaurant calls a "medium size" onion ring! I called the unapologetic manager who offered a refund but not an apology! I didn't bother going back. Don't go here! For some reason Yelp will not let me post the photo but there is literally two onion rings in this order. read more

Not fun when you find a piece of plastic in your food. And the drink is 90% ice. Would not recommend

Very bad service. Only ordered coffee and it took more than 10 minutes and the coffee wasn't even right

Good if you like waiting a literal HOUR, for DRINKS, and it took them 3/4 of an hour just to get drinks, said they would bring us food later but we hit an hour of waiting and just left. Do. NOT. eat. here. read more

Manor Sonic is a joke. Bad customer service. Took 30 minutes to not get our stuff, only to call them after we left and then to tell us, "Not our problem Bro." Can I give no stars? read more

Okay so this is 2 reviews in 1 I go here multiple times a week last week I waited 40 minutes yes 40 minutes for a SLUSH that I had ordered ahead on the app and they said sorry and have me a buy one get one burger well that's nice but I only eat chicken from here so that didn't help the issue this was my final straw on not wanting to come here but I decided to give one more chance. Today I came in and had the best server I've ever had here he should be what is expected at this sonic I believe he said his name was Jay ( if not sorry he's a young male on skates on 10/12 at around 10am ) he was sweet my order was correct which is hardly ever the case at this location and he had awesome customer service skills if this review was biased on today's visit it would have been 5 stars. read more

Waited over half a hour for just a limeade worst service ever do not recommend going here I rather just left because they never came I saw it had several negative reviews now I see why read more

Sonic Drive-In - Burgers Near Me - Manor, Texas

Swung by Sonic tonight because everyone had ice cream cravings at the same time. It's a nice night, so why not?! We got 2 Mint Oreo Blasts, as usual, and my son and my daughter were both very happy with them. I thought I'd splurge & get myself something different. I decided on a Turtle Molten Cake Sundae... that was a $5 mistake! I got a cake with about 1/4 Tbsp. of caramel, no molten center, and 1/2 scoop of ice cream equivalent. Ok if I was wanting "cupcake a la mode"...but the name said "Sundae" which implies a decent serving of ice cream to go with that cake. Well, my ice cream only lasted through roughly 1/2 the cake. Bleh. Really sucks to go out for a rare ice cream treat, and wind up unhappy. read more

See all

Every time my order is wrong. Never complete my request or what I ask for. Bad customer service!

First- I hate leaving negative reviews, I would rather leave a well deserved raving review than complain via yelp. BUT........If I could give zero starts I would. I know the owner of most of the Sonic franchises in TX and this is by far the worst sonic I have ever came across... such a let down. They're always out of something in my order, machines are down, closed early or it just takes FOREVER to get an order. Falls in line with most fast food chains in manor (with the exception of Wendy's) though, so I'm not surprised. Just wish they either had what I wanted & were faster. It shouldn't take over 30 min to get some tater tots and a cherry limeade.. read more

Fast, polite, great customer service represented tonight. Thank you for your patience with a big group. And for getting it our order done quick and Correct. Our church was ready to get home to Leander and this stop was worth it. read more

Chik Fried Steak sand overcooked piece of leather. You can tell it was leftover from lunch than repurposed. I knew I should have checked it before I left. This place won't get my money ever again. read more

Bad service whether busy or not; orders always wrong; food is cold or old; gave several opportunities to improve- still bad service and bad food; messed up orders all the time read more

If your looking for great customer service go here!! We ordered a chili cheese coni, chicken nuggets and frys. We wanted 1 blizzard and a vanilla ice cream but their ice cream machine was out. And we waited for our food. About 3/4 of the way they went back on their speaker and said "Are you still there?" We replied with "Yes" and she said "Well as it turns out we got our ice cream machine back and running , would you like to still order your ice cream?" Then we ordered our ice cream and we got it on the house!! Honestly I don't believe it because they could have just not told us because our other order was already done or either just cost us for it. We really appreciate it. Go here they are very responsible with their actions and TRY to fix it! read more

No ice cream at 11:30 in the morning! Ridiculous. I will be eating somewhere else. I noticed that about one-third of the items on the menu contain ice cream. It really demonstrates a high degree of incompetence on the part of the management to run out of an ingredient needed for one-third of their menu before noon. read more

I haven't came to this location in years because they were so bad, but I have been a couple times lately. The staff was friendly and the food was fresh. The reason it's not 5 stars is they always forget to put the mustard on my burger and it takes a good amount of time for the food to come out even if there's no busy. read more

It's Sonic.. so expect a great resource of drink combinations and flavors. I stop here EVERYTIME I hit the road towards Houston. Not much to say, just a good place to get a quick eat or drink when you need to hit the highway. The staff is always friendly and they get my orders right. If you don't stop here for your quick food/drink fill up... you'll be driving a while before you stop at another. read more

This is the worst sonic I've been to... several of the ordering boards are out with signs on them... I pulled up and waited five minutes and no-one answered.. realized mine was out as well... I went through the drive through and it still took 8 min to get coffee and a tator tot. read more

Friendly staff the girl that ran our food out was super sweet but once we got into our bags its was all bad :-( Got 3 out of 4 of our orders incorrect ordered 3 cheeseburgers only two has cheese ordered 3 tater tots only got 1. Ordered a root beer and green tea and apeite got 2 sprites no root beer..and the list goes on..so literally all of our order was wrong but we didn't have time to wait any longer as our daughter was at a cheer competition and we had to get back. Customer service is great but I guess they are so great at being nice they don't make sure they get your order right. Check your bags before you leave. read more

This location is horrible. I have to fill out a complaint everytime I order. You might as well not bother ordering thru the app. You will still have to wait and on top of that your order will be wrong. Tonight the car hop had the worst attitude. She should've called in if she didn't want to be at work. I guess they figure they don't have to provide good customer service due to the fact we don't have many food options out here. read more

I have NEVER been to a slower "fast food" place. And I have been to my fair share! Sadly, this location gets worse every time! Today, much to my regret, I decided to treat the family to a surprise and bring home some hot Sonic. Unfortunately, it took over THIRTY minutes from the time I ordered until I got my 3 drinks and some cold onion rings. I am never going here again. They deserve to loose their franchise. It is clearly run very, very, poorly. read more