The chicken strips we hard and extremely dry. Definitely will not get them again. The only thing that was good was the tots

Ah yes, the classic "Pretzel, Hold the Sauce" combo, truly a bold culinary statement. I ordered a pretzel with mustard and cheese, you know, the way pretzels have been eaten since the dawn of snack time. I got back to work, all excited for that salty, saucy goodness... only to discover they'd given me a dry, naked pretzel. No sauce. No joy. No reason to go on. So I drove all the way back (a 20-minute round trip!) just to retrieve the forgotten condiments. I kindly asked for a fresh pretzel since mine was now cold and spiritually lifeless. The manager, who frankly looks like he knows his way around a pretzel if you know what I mean, and clearly auditioning for Worst Customer Service 2025, looked me dead in the eye and said, "It's not our fault you didn't eat your food." Sir. What exactly was I supposed to dip it in? My tears? I asked for the contact info for his manager. He refused. I said I'd be contacting corporate. He smirked and said, "Yeah, you do that." So I filed a complaint with corporate and now here I am leaving this Yelp review, so that no future pretzel-lover suffers as I have. May your carbs always be warm, and your sauces never forgotten, and your managers never that audibly smug. read more

I got my order #XXXXXXXXXX3611 and the shake was like strawberry milk in it's consistency! This is the second time I got a watery shake from this location! I asked about it and was told the shake machine does this on busy days and there is nothing they can do about it! I thought then don't sell them if the Ice Cream isn't solid! That should be a health concern since it isn't being dispensed at the right temperature! So, I can honestly say that Sonic, does NOT have thick milkshakes and the item is delivered as Strawberry milk! Posting this on my social media pages, Yelp, Google reviews as well as Sonics! This is the second swing and a miss from this location in Redmond , Oregon! I have a video but it's too big for posting here! read more

closed 30 minutes early with a whole line of car still in the drive through. Manager was very rude.

Pricy. $3.99 for a 'small' order of 4 poppers: aka cheesy peppers. That's a buck each! $1.99 for 5 inch long pretzel twist. Maybe its me, but thus sh*z expensive! I'd rather eat somewhere real! read more

Sonic Drive-In - Burgers Near Me - Redmond, Oregon

My brother and I went here to get food and he said loud and clear " can we get 2 mozzarella sticks and 2 root beers" and we did not get it

We're been going to Sonic for years but today the buns were stale and the food was completely bland. One star is being generous.

Had to use the stand-up order, the card reader didn't work, so we asked if it worked and they had already hung up on us. We had 4 separate orders of mozzarella sticks, they were cold and all four orders were missing marinara sauce. No straws for our drinks and no cheese for our pretzel. Nothing is worth ordering here. read more

piss poor service. Drive up is well below expectations. I have to pay 10 plus dollars for a simple single patty burger and fries. I get that a burger establishment needs to make money to survive. I DO NOT THINK I should pay for sub par performance and such a small meal DEAR SONIC, GET A CLUE. I will no longer pay for shoddy drive up equipment, and not sub par performance. If I have to pay that much for a small meal. ???? ENOUGH said read more

The food sucks the only thing I come for is there ice one week I buy there big bag ice

For a long time, the hamburgers used to be decent. Nowadays, I've thrown 2-3 cheeseburgers & fries away. They were so horrible & were so gross! They had the nerve to sell me cold burgers, unmelted cheese & wilted lettuce with cold, greasy, limp fries. Both times in the drive thru & a few times with Doordash. (I live less than 2 miles away) The only thing that were good were their shakes, smoothies & slushies. I guess the quality & desire to make a quality burger is based on the employees who like working there. If that's the case, these guys don't like working there! After all, what do you expect from a bunch of 17-19 year olds working for minimum wage? Have some pride in your food quality! Nevertheless, the overall responsibility should be put on the shift manager to oversee the entire overall process, but the ultimate responsibility lies with the owners! Shame on you, Mr. Owner. Don't waste your money on the food here, but I do recommend the milkshakes & other frozen drinks. read more

We ordered 3 drinks, only received 2. Then the guy working the window gave us attitude when we confronted them about it, and we ordered a DIRTY Dr. Pepper, and got a normal one. He told us to pull back around and re-order and the people in there were giggling and taking forever. Personally, as someone who's been in the food industry , this was unacceptable as we definitely ordered 3 drinks and one of them was supposed to be dirty, but they weren't paying attention. Terrible! read more

Not a great Sonic. Ordered 2 diet limeades. No lime. When we asked about it (because we've ordered these all across the country and they always come with at least a couple of slices of lime) they gave us 2 slices of lime(1 each) and were very unfriendly. Not a very nice Sonic. read more

I Was not able to finish my order and then got attitude when I tried to finish my order at the window. The female manager was called and continued the attitude and went on to state I have to order my WHOLE order at the intercom. Even after I tried to explain that worker was having a hard time hearing us I was given a dirty look and shut the window as we were still talking. 7/28/22 Time:14:00 read more

Tater Tots weren't crispy. Mushy and cold, ordered a chicken strip basket. Came with 3 pieces chicken that were over cooked and small, soggy tater tots, 1 over cooked onion ring. And guess what! They forgot my dipping sauce. The usual awful kid ran fast food spot with no management or care in the world. Just another paycheck. read more

Only drive thru was open. When we first pulled up to the intercom we sat there for a few minutes before anyone came on. The line had now grown to at least 10 cars behind us. The girl who took our order had a major attitude. My receipt says Carhop: taylor. Not sure if that was her name. The girl then stopped responding to us even though we weren't finished ordering. We waited and kept saying "hello?" but no response so we drove forward. Got more attitude at the window trying to complete our order. We had to request ketchup for our onion rings/tots/fries. Discovered (after we drove off) that the sauce for the chicken tenders was not provided. My friend was in the car behind us and she later found out that she did not receive the pretzel she ordered. I usually check my bag thoroughly before driving off in a drive thru but we were so annoyed at that point and felt bad about the cars behind us that I just did a quick check. Don't make that mistake. read more

Order was served with the shakes spilled all over the cups and when we asked for enough straws for all the drinks we ordered the server seemed like it was an inconvenience. We won't be back. read more

This was a seriously handy place when we were staying at the Sleep Inn across the street. We hit the drive through at about 10pm on a Friday night. We had just come from a get together where there was much food but after that we wanted a snack and the ever popular lime aid so we stopped and got it to go back to the room. Very handy. Glad to see Redmond has a new drive in of sorts. I'll be back again. read more

So disgusting. Took one bite and threw it all away. They don't care. The mayonnaise was going bad you can smell it was rancid. Wow!

People with voice disabilities should be able to order at the window with no harassment. Unfortunately at this sonic that is not the case. The employees especially the manager will treat you with disrespect and show inconvenience that you have this disability. And can not use the intercom. If I could give this place 0 stars I would. We have gone to other places and was shown kindness and respect when asked if we could order at the window. Will not be going back to this sonic. read more

Same complaint as a few other people posted. We waited at the intercom for a reasonable amount of time and no one came on. There were no more cars in front of us and a line was starting to build behind us. Still no one. We then pulled up to the window and the workers literally just stared at us with no response. A nice worker finally came to the window to take our order, however did not know how to put them in since that was not his position. Then another guy (hopefully not the manager because of how unprofessional he was), comes over abruptly, and tells us that we cannot order from the window and we need to get back in the drive-thru line to order. We tried explaining the issue in which he ignored us then closed the window. We have always treated people in the food industry with respect, this was not deserved nor wanted. I have worked in customer service before and this was straight rude and disrespectful. Will never come back here again! read more

The Ocean Water was delicious. But for the Diet Strawberry Limeades, it was a little disappointing. We ordered EXTRA STRAWBERRIES!! That doesn't mean charge us 40 cent extra each and add extra limes! Geez! read more

Disgusting and a rip off. Holy smokes only a drizzle of Mayo and a single pickle on our three dollar chicken sandwich. I couldn't believe how dry it was, like I think they did this so I had to buy a drink! What a complete scam! Also..they forgot the sauces and this made it even more intolerable i even got a canker sore from the food on my poor tongue. Just disrespectful.. honestly step up your game and your cheeseburgers taste very odd like I am suspecting not real beef if you ask me. And then to top it off the mozzarella sticks had busted:| read more

I used to love this place but every time I go it gets worse and worse. I ordered through Door dash and sheer poor quality of this order will make me never get food from here again. I got an M&M Sonic Blast and added peanut butter and cookie dough. I got absolutely no M&Ms, no peanut butter, and only a handful of cookie dough on top. I paid $6 for a glorified cup of subpar vanilla ice cream. And will they give me my money back? Of course not. read more

I can't believe they let this go through!! We are extremely dissatisfied and this is really gross! We won't be going back!! read more

Sonic Drive-In - We are extremely dissatisfied and this is gross!! - Burgers Near Me - Redmond, Oregon

i've always liked sonic but always in madras or other places etc, i go to redmond to try then out and they tried to charge us 33 dollars for barely anything. we go to the window and tell them that it shouldn't be 33 dollars for what we ordered and they soon changed it to 15 dollars like it was supposed to. again we didn't prefer much yet all the 5 cars behind us (in the drive through) got all of there orders first. they sent me and my little sister home sick both with food poisoning. horrible service and rude people work there. read more

Well, now I can say I've tried Sonic, after seeing commercial after commercial with none around my city. And so here is my harsh review: Meh. Nothing special, as far as taste. Just another burger. Fries were too salty. Oreo Sonic Blast was ok, had the same elsewhere. Have yet to try all their other types of smothies, blends, slushes, shakes, malts, and sundaes though. I do like the whole drive-in aspect, though- and that the waitresses are on roller skates. Not too spendy, but not cheap either, though they do have a small $1 menu. Now I've tried it, but nothing to scream about. read more

In Bend there is no In n' Out Burger or Whattburger (for you Texans out there). The closest thing we have is Sonic and while not as good as the two previously mentioned, it is still a pretty solid burger. I find McDonalds and Burger King to both be bland and nothing more than sustenance. Wendy's is okay, but still not great to me. Sonic is a step up in the burger world if that is what you have a hankering for. They also have a fine selection of icy drinks (Ocean Water... mmmmm). If you are craving a decent burger skip Pilot Butte Drive-in and head to Sonic. Normally I am not a huge fan of chains but I will make an exception for Sonic. Well worth the stop. read more

I just got the most dank food everything was perfect my bacon was crispy my fries were bomb and they hella sauced up the wings

Sonic is one of my family's favorite spots for a quick snack or a cold drink and have always been happy with the friendly and fast service. However this weekend we went through the drive through and neither the girl at the drive thru window or any of the staff i could see inside the Restaurant were wearing their masks properly. Either under their nose or just hanging under their chin. I guess so they can pull them up if someone calls them on it. I always wear my mask at the drive thru and have hand sanitizer in my car so wasn't too concerned but i would hate for Sonic to be the source of a Covid outbreak. Maybe just a reminder that the masks are not just for show and that, even though its really hot and uncomfortable to wear them masks, its what allows restaurants to stay open for now. read more

The drive-thru staff seemed annoyed to be at work. No smile, hello, or even thank you. They just handed us the food and closed the window. Food wasn't fresh, but they did get the order right. read more

This Restaurant concerns me. If they can't get help with their Drive Thru and getting people through it in a timely fashion I suggest you close the Drive Thru. I left because after sitting there for 8 minutes the original car was still sitting there waiting for someone to take their order. Mind you I was the 5th car back. I went to another Restaurant next door because I couldn't wait thinking that would be faster, boy was I mistaken. After being stuck in the drive thru line when I drove past Sonic 5 of the 6 cars were still in line. That was 25 minutes later. When I ask what is the hold up I always get this response "We are short handed." Oh so we have to pay because the Manager cannot compensate for the short staff? That is not the customers fault. I will say the food is great mine is always hot and Fresh. However; the service is lacking. TRAIN your staff Managers, Owners or don't have the Drive Thru open. I worked in fast food through High School and if I were to treat the drive thru like Sonic's is being treated I would have been fired. Do your job help the customers stop making excuses does your business no good. Again the food gets a 4 stars the service a 1 because that is the lowest I can give read more

I'm very sad writing this. I LOVE Sonic. But after 2 visits in a row of missing items, and not getting the happy hour price,after waiting in Their line, then emailing them to only get a "sorry' response? Yeah. I'm.done. bubye Felicia read more

You've got to go for their happy hour special on slushes. The best part of sonic is there a drink and a milkshake menu.

My husband and I really like the food here and the specials. However I think the management is poor. They often are understaffed. I have to wait to ask them to give me mustard or ketchup because there is nothing on the tables or anything to serve yourself, including napkins. I would also like a tray instead of eating out of a bag when I eat inside. The workers are not trained well in sanitation as I never see them wear gloves and once they even wiped overflow of shake off the rim with their hand! All that being said, everyone has a nice attitude and they do always get our orders right. read more

They always get my order right! And the food isn't old And soggy like other fast food places. It's usually on point

We ordered 2 entrees, the first a plain cheeseburger with tater tots and medium ocean water and the second a large number 8 with light ice ocean water. The cashier repeated the order back to me and when I got my order there were things missing. The waitress had to come back twice to fix my order. I don't have a problem with kids working at fast food places but please make sure you hire competent staff, who pays attention to detail and not kids who don't care to even apologize for screwing an order up. read more

Just came from Oregon this past weekend and stopped off at this Sonic. The food was good enough, nothing special, but the price tag was crazy. Two chicken sandwich meals two kids corn dog meals, one medium ice cream blast and some cheese cake squares and it came to something like $32. WOW, I could have gone to Chili's for that much. But the real kicker was, they dont even have garbage cans outside as you drive out. Mind you its a drive in where most people eat in their cars! Sorry Sonic, not impressed. read more

Food was great!! We love sonic. Service was absolutely terrible. Make sure to ask for light ice otherwise you get a cup full of ice and a bit of soda. Was told we only fill up soda halfway on any size.. What if we asked for no ice? Not fair considering we spent nearly $150 bucks. Otherwise Chelsea was super nice & I guess in a way tried to help. Would be nice if you added the note when we ordered or at least let us know! Reason: "We were trained like this" Thumbs down read more

After ordering my food with a very rude employee the total sounded too low. I asked for them to repeat the order back to double check and was completely ignored. Got up to the window and the order was wrong. After straightening out the order finally I got home and the dipping sauces we ordered were not I in the bag. I understand people make mistakes, but that many on a 5 item order seems a little ridiculous. read more