horrific bathrooms. extreme wait time for a mobile order. this place has no hustle. don't waste your time. read more

Sonic Drive-In - Medium tots - Burgers Near Me - Woodland Park, Colorado

1. Slow service in the drive through 2. Fryer out of order 3. Burger missing the beef patty! 4. No napkins given read more

Sonic Drive-In - Review sent to Sonic. - Burgers Near Me - Woodland Park, Colorado

Put in a mobile order. They made us wait 30 minutes for the food. Did not bring the food out until I called. Then forgot portions of the order. Pretty disappointed. read more

We were pleasantly surprised based on the reviews! Our onion rings were crunchy, the chili cheese dog had the perfect ratio of chili and cheese, the woman taking our order was friendly, and the food came out quick and hot! read more

Update June 2024: I am torn and don't want to knock this place too much because maybe it is under new management. Who knows. I just know that the times I have been there- the drive-thru has offered small pup cups of whipped cream for my dogs. This last time when I ordered food and then asked for 2 pup cups I was informed I would have to pay for the pup cup. What?! I didn't even bother to ask how much the pup cup was because to be honest I thought that was just ridiculous! Make a 35.00 plus order and have to pay for 2 small small small cups of whipped cream?!?!? I just feel that is so nickel and diming the customer! Learned my lesson not to keep giving this location a chance. Throughout the 4 plus years I have been a customer here- the service is up, down, up, down and you never know what you will get. Not worth guessing anymore with the prices and lack of customer service! read more

We were so excited to see a Sonic still open so we stopped for a late lunch. We sat for 11 minutes and no one even took the order of the guy in front of us. He left & so did we! Just close already. read more

Great place to stop for a corndog, burger, or a shake. The service was friendly and quick, didn't even need to ask for ketchup or mustard (was already in the bag). read more

Bro these people here seen that we had been there for a while then she proceeded to take everybody else order but not ours low key that's racist cause we're brown and I know she seen us cause bro she looked at us and took ever one else order but not ours she was racist and like bro that made me mad she Lucky I didn't crash out on her cause she seen us she skipped us and she called us fat. read more

Sonic makes it high up there on the burger fast food for me. It's not too fatty and comes with some dainty car-service may I add! read more

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Placed order, simple order, no one else there. Sat there 10 minutes, no order, pressed button. Confirmed they were making order but informed no coffee available (important to the wife). Why weren't we informed this immediately so wife could go to McD's next door and get it??? Simple communication May have made this a three star review instead of one. read more

Since when is sonic not a fast food resteraunt? I went to the drive thru and they had a line of cars, thats fine, but they said because of making the food fresh, it would be a 20 minute wait. I am not waiting in a FAST FOOD resteraunt line for 20 minutes to get my order. That is not fast food. Whats up with this, since when is it more convinient to go to a sit down resteraunt, quicker as well in some cases. Plus I have been to this resteraunt a couple of times and didn't use the drive thru line and they said they were only serving the drive thru line. Your whole place is a drive thru. I can see why you only had a 1 1/2 star rating before my review. read more

There were 3 cars in our party each at a different location. My youngest daughter chose the drive through. After sitting in her car and the line not moving she moved to a speaker spot. She was told that she couldn't order from there. So she went elsewhere to eat. My other daughter never got offended a pay option. When they finally got their food they told the server and were able to pay. Our service was ok. Everyone liked their food. They also ran out of ice cream and wasn't going to get any until Wednesday. Plan on poor service if you go and a long wait. read more

WORST Service ever!!! backed out and went to Mcdonalds. Whoever was talking needs a customer service class on how to deal with customers.

Just Go If you needed it. The food was good, but the wait was just terrible. Ambiance was mid.

Honestly, it is just time to close the WP Sonic. They are pretty much the antithesis of "fast food" at this point. Each time you get in line, you are told it will be 15 minutes to get to your order. Even an order for a drink takes way too long. While it isn't exatly the same food, McDonalds right next door can get twenty cars through the drive-in the same amount of time you will just sit in line at this Sonic. And any other Sonic takes half as long. read more

Waited for about an hour and didnt actually get any food. I then went to Arby's across the street instead and it was delicious.

Yikes! What a waste of time. Sat in the car with a screaming child and hangry husband for 30 minutes before just giving up and leaving. Avoid! read more

Kind and swift service. Leigh was awesome. Great food. I'll be back offen. They really made me feel important

Do not order on the mobile app here. We ordered 2 drinks and an Oreo blast. When the carhop came out to give us our drinks she let us know they had run out of ice cream. She said we could have a slush instead. We did not want a slush so just asked for our money back. She said this was not possible and we have to call customer service. The customer service rep was nice but seems like a waste of 20 minutes and the restaurant should have made it right. read more

Worst Sonic experience of all time. Burned onion rings (looked like they were blackened). All moisture was BURNED out of them! Not to mention half of them were burnt crumbles. The burger was no better. I have had jerky that was easier to chew than the burned, overcooked burger.....to add insult to this, onion rings and burger were lookwarm at best. So i.waites in line for a meal wholly overcooked, and served almost cold. NEVER EAT AT THIS SONIC ! It's beyond terrible. read more

I've tried to get food and drinks here twice and both times I've been told it's going to be a 15-20 minute wait. The first time they also were completely out of ice cream. Idk what's going on here, read more

Sonic strikes again. At this point I wonder how this place stays in business. It measures up against all the other pathetic Sonics that's for sure. Service was beyond slow... I actually witnessed two family's leaving the place in the time it took us to get out subpar food. To really ensure my family never returns, they botched a simple grilled cheese by not actually grilling it. Dear Sonic, I'll never return here... or any other Sonic. read more

Sonic Drive-In - Burgers Near Me - Woodland Park, Colorado

Came for dessert. Waited about 10 minutes while some young kids working there were chatting and emptying garbages. Finally we heard the speaker at the booth next to us say that they didn't have ice cream products. read more

I'm never going to eat there again. My food was burnt I called the manager and they offered to make it right but... No I didn't call to get a free meal I literally never will eat there again I'm really pissed and fkn hungry read more

Avoid this location at all costs, you will regret it if you don't. They really do not care about their customers. We waited for at least 20 minutes to simply place our order. Another 40 minutes to get our food. The food was just ok, not worth an hour wait. The frustration involved in ordering our food almost ruined our pleasant day...don't ruin your day by coming here. Go ANYWHERE else. read more

Today I drove up, parked, and rang to order. I waited, waited, and waited. No one came on the speaker. I finally decided to leave when someone came on and said they were only doing drive through only. I had already sat there for at least 5 minutes so being extremely aggravated, drove across the street to Arby's. Not a great way to run a business. Someone should have responded immediately advising me that it was drive through only instead of making me wait. read more

I'm a tipping customer who visits this Sonic regularly. Generally good food and very pleasant carhops. But yesterday I ordered a sundae--nothing else, just that--and waited twenty minutes. After the twenty minutes, they finally brought me my forgotten, melted lump of former ice cream. Sundaes take less than a minute to make; don't make them, set them aside and forget them for so long, and then finally get around to bringing out a milky mess. read more

If you have a choice between this Sonic and another location, choose the other one. I placed a ASAP mobile order and still had to wait 25 minutes for my food, which was incorrect. Twenty-five minutes for a lemonade slush, ice cream cone, and a hotdog with mustard. I received hotdog with the works . I told the carhop that it was wrong and she replied, "what does the receipt say?" Do they not check the bag to make sure it's correct? I then second guessed myself. The receipt in fact said, no relish, no onion, etc. The car in the stall next to us, they're order was also incorrect. read more

How in the world does Sonic of all places run out of ICE CREAM?!?! Couldn't even get a shake on a hot arse day like today. Ended up getting a limeade. That was a perfect refreshment after a 50 mile bike ride. Also had a Chicago Dog and was disappointed in that as well. I was expecting it to have Sport Peppers on it, and it didn't but I didn't discover that until we were on our way out of town. read more

This place was a bit of a mess on my last visit. Didn't seem to have their stuff together, despite it not being too busy and there being lots of people inside making food. Not sure what was going on. Food was ok, tots fresh, burger seemed a tad bit overcooked. I will go back because it is convenient, just a bit uneven this time. read more

Horribly run restaurant. I don't know what the problem was today but the kitchen and ordering staff were way off today! (the car hop girl was great, she was running back and forth quickly to try to get customers taken care of. 3 cars next to us left, they got tired of waiting! We sat there for 55 minutes waiting for our food. They kept sending out the wrong order to us, I don't know who had received ours! Bad management at this location! read more

Everytime I come to this sonic they basically refuse to serve me. I drive a bigger vehicle that can not fit under awning and can not go through the drive through. Every single time I come here and try to order from the patio they make some excuse. I find it ridiculous that someone can't take 5 steps to the door and just hand me the food. This isn't the first time this has happened and I'm sure it won't be the last. Honestly if you're employees don't want to work, why are they there? Clearly the management at this location doesn't care about the one and only service they provide. read more

10pm at night we waited over 20 minutes for service, longer for food. The waitress apologizes and states there are 15 orders ahead of ours - it's sonic I can see how many cars are present, and it's three. Waitress leaves and we see half the order missing. We can't find our waitress, or any waitress at all. Finally we are able to run down a waiter who apologizes, promises a larger size and never returns. Finally we see our original waitress, who knows nothing about our missing order with no apologies. She leaves - we assume to get the rest of our order and also does not return. Neither will we. I frequented this sonic through fishing season for years this was my last visit. My food went the trash as well it was terrible, I'll never know how the tater tots are read more

Don't recommend until the cleanliness and the food improve. Too bad because with a bit of labor, management, initiative and elbow grease this place could be decent. The view of Pikes Peak from here is awesome! They are wasting a good opportunity to be successful. Too bad read more

Ordered and wanted to wash hands. They said their restroom is closed and to go to McDonalds. A food service establishment where you cannot wash hands?!?!? read more

Don't waste your time! Been here several times, and have yet to have a positive experience. Customer service is not the best. Manager didn't even come out to address our issue. Today's visit, a lot of customers left unhappy. I called Sonic customer service to get a refund. read more

Worst Sonic in the world. Waited for a good 15 minutes after pressing the magic red button with no response, then decided to just order through the drive thru. Welp, that was fun. Took much clarifying to get our order right.... then it wasn't. Forgot our drinks, completely wrong order on one, have us 2 packets of ketchup when we asked for extra. Shouldn't be a big deal, really, but the employees here are absolutely incompetent and that's unfortunate. read more

I like Sonic food, especially the Ultimate Chicken Sandwich, but recently they offer a "Dunked" Ultimate. I went in right after seeing the ad on TV, and the faceless voice had NO IDEA what I was talking about. I said, "It's new, you might want to check with your manager". The On Duty Manager had no idea what I was talking about! Check your phones guys, it's there! read more

I have never really had a problem until my last trip yesterday (which will be my last time there) 1. we waited forever to get our order. Just a bunch of young kids who would rather laugh, look at each other's phones and not work than be fast. 2. The food was semi cold by the time we got it. 3. Had to double back since they got our order wrong. 4. Then almost home found out that they also got our ice cream order wrong. They gave me peanut butter in a drink that did not call for peanut butter and I broke out in hives. read more

Waited 15 minutes after pushing the button to order. Said bye-bye. Skip this location.