This UPS store has a wonderful, warm and ever so friendly and helpful supervisor, Puja…read more I highly recommend all of your Sonoma mailing and other postal needs to be done at this store. Thank you so very much for the excellent service!

This UPS location is great, the staff are always so kind, accommodating & efficient, I never feel…read morelike im waiting. They remember me & my kids and are so helpful with all my returns & shipping needs. Thank you for being a trusted locally owned business in Sonoma!

What a terrible company! I used to be able to print my holiday letters there for a reasonable price…read morefor years then the price skyrocketed to hundreds of dollars. Today I needed to send a fax. There was no cover sheet and to get any help with it cost $30. These people should be run out of town. Go to Patt's Copy World instead where people will fax for you and the charge is minimal.

There is no one to help and we do finally find someone , they acted as though I was bothering her…read more And barely answered my questions. a week 10 days ago was told to me if I signed up for app I could get $20 coupon and would be in my account in 4-5 days. Today I was going to by a printer .First she overcharged me $60 when I told her it was on sale for she just changed it (not asking for a price check-which makes me question ) and apparently the coupon has not been activated ??? . I told the woman I was canceling the order People behind me gave me a thumbs up. I don't care if I have Togo out of town , I will not go in there again. In past I bought multiple computers iPad And such

Need a print job in a hurry? Don't want to pay an arm and a leg for it?…read moreThis is your spot. They are incredibly responsive, kind, and accommodating. My little print job probably wasn't even a blip in their day, but they made me feel it was important. They even asked if I wanted them to cut the invitations (yes please) and whether I Wanted them to fix the spacing. What attention to detail! The customer service here is top notch, and I won't be going anywhere else. Ever.

Just as good as it can possibly get in terms of customer service, quality work, unbelievably fast…read moreturn around times, and the nicest people on earth. THANK YOU Tracy and the whole team at Zenith for helping me throw an extremely special 30th birthday in the middle of a really bizarre and challenging time in the world. Curbside contactless pickup is seamless and smart. We are lucky to have you in Novato! Support the heck out of Zenith so we can have the best small business printing shop in town for years to come. Thank you again!

We have used this store 3 times. The cards we received all 3 times were excellent--top notch. We…read morewere planning to continue using this store over Staples as it is obviously a local business and we wanted to support local business--no brainer. This morning I called to ask if I could get some cards done asap. I would not have minded being told "Sorry, we can't do cards in 2 days" but was told all was fine. When I came in I was told unceremoniously right off "We can't do this font" although the font was very basic. The tone in the room was already unfriendly as all get go. hmmm..I felt like a misbehaving child. Then both men tried to put my file on their computer which was almost impossible for them to do because I "didn't have a mac." There was lots of grumbling. It was becoming obvious that being up to date was not a priority this particular store, but I didn't mind. I just wanted cards that looked nice. I asked one of the men "What do you think--would this font look better in blue? You print so many cards, you must have an opinion.." This was treated as an evil question...I'm still baffled at why. The man me "You shouldn't make cards in a hurry." I explained I make quick decisions and they are usually spot on--that's just my style, so could he please just give me an opinion based on his expertise about the color and we'd be done. I was all smiles but he just glared at me, annoyed and said "We can't help you." Not "I'm sorry, this is too complicated," which would still have been weird, but okay. He simply said "We can help you" because I asked his opinion on a color. And no, there was no one waiting in any line. We were alone. I have never, in my life, experienced such rude behavior from a store owner. All I did was smile and ask one question about a color. And for this, I was shoved out the door. On top of this, the price I was quoted was thirty dollars more than last time when we had art. These cards were to be simple fonts with no artwork--yet all of a sudden, the price almost a hundred dollars for the smallest amount of cards. And for the record, he was rude before I heard the price. I am baffled and wonder what in the world I did here. If you want old fashioned cards and can pretty much figure out everything yourself and have a week to wait, this may still be the shop for you. The quality is fine. But if you'd like to be treated like it's okay to ask an expert what color he thinks would look best without getting booted out the door rudely for daring to ask..Woah. Sorry. So much for supporting our locals. I'm on my way to Staples where people smile back. I wasted half a day in the end and was made to feel like a misbehaving child. How do they stay in business?

From the owner: Offset Printing, Digital Printing, Copiesread more

Jamie at Custom Creations makes AMAZING pieces! Instead of our usual go to, such as snapfish, for…read morecustom cups and mugs, we tried Jamie at Creative Creations and we were so blessed and happy! Absolutely beautiful, handmade, custom coffee mugs for our family members that we gave for Christmas! We had Jamie put on our custom artwork that fit the recipient perfectly! She even worked with us through the process, exchanging pictures and comments to ensure that they came out perfectly! Also her prices are very inexpensive compared to the quality and what these beautiful gifts LOOK like they would cost. Included are the pictures of the finished products. For items such as these, and I don't know the extent of what other types of things she makes, but the quality and beauty of these mugs are totally amazing and the recipients were so amazed and happy with them! Thank you SO MUCH Jamie! We HIGHLY recommend Creative Creations! Excellent job Jamie, it's rare to find such high quality and affordable custom gifts! THANK YOU SO MUCH Jamie!

I have been using Greenslade Greaphics for my printing needs on a regular basis for years. I was…read moresuprised to see that I am the first to give a review on them as they have been in business for over 25 years in Marin county. John and Bob Greenslade are brothers that moved from England to the US over 30 years ago. They learned the craft of printing there and brought their skill and knowledge witht them. As the printing business has changed they too have evolved. Years ago, John helped to design my logo which I still get compliments on to this day.I generally just get business cards from them.I have had them make stationary as well. I know they do packaging materials and labels as well for winerys and food service companies.

John Greenslade runs a top-notch graphics and print house. When a former local printer let me down,…read moreGreenslade provided both graphics and printing services that allowed me to meet a tight deadline on time AND for a very reasonable price. This outfit embodies customer service. Good quality work, on time, and affordable. A+

I work for a family as an assistant/home manager. When they want something, they get it and in…read moretime for their events. I was tasked to print a photo and have it framed within a couple of days, tops. I went to The Lab and met Jennifer. What a lovely woman and helpful, accommodating, friendly, creative, and suggestive. All qualities I was in need of. She rushed my order, did an amazing job blowing up a smaller pixel photo to a large format using computer techniques. A real pro, she was able to tell me what sizes would work according to what we have and what photoshopping can do. We decided on something , I ran to get a frame, and she put the whole thing together, charging hardly anything for all the things-- rush job, putting the finished product into the matting and frame, etc. I also met her partner (I assume), another woman, and Jennifer told me, "We are a small business, it's just she and me." Cool! I will be returning to this business for future projects and I recommend you consider them for your printing needs!

Oh my goodness! They did an amazing job. I brought in a photo that was from 1986. I wanted to make…read moreit bigger and they did such an amazing job! I was almost in tears. This was around the holidays and they were able to get it to me before Christmas. I'm so happy how it turned out. I highly recommend checking this place out.