1. Sooner Flooring & Design

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    Claremore, OK

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    Sooner Flooring & Design

    5.0 (1 review)
    Open 10:00 am - 6:00 pm

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    4 years ago

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    Mill Creek Carpet & Tile

    Mill Creek Carpet & Tile

    (4 reviews)

    Steer clear of Mill Creek. Extremely shoddy installation workmanship resulting in big gaps,…read moremisalignment, and lifting throughout. Gross lack of integrity in refusing to remedy the issues. Unfortunately Yelp does not allow zero stars.

    Went to the store in Tulsa off Memorial. Bob was my salesman. I do not recommend for several…read morereasons: -He acted irritated that we were there in the first place and began telling me how this was going to go. -He overbid our home by 153 sq ft then tried telling me it was only 5%. No. I have the plans drawn by an engineer, that was more like 12-14%. He then got cocky via email telling me that his numbers were NON NEGOTIABLE, and that I could add the numbers up myself from his hand drawing....basically treating me like a stupid woman who would believe his hand drawings over my official drawings of the home. He also kept adding in fees that were already done, such as undercutting the fireplace when he estimated it he saw that there was already laminate underneath. He was trying to double charge me. Then he added other unexplained fees. In the end, once I kept asking about these fees, asking why he was double charging me, and then why he was overcharging for an extra room he said it would be better for both of us if I went elsewhere because I refused to believe his hand drawings. Was that a threat? Did your salesman threaten me on email to which I have the words written? Why do you keep salesmen like this around? Be accountable and ethical.

    Mill Creek Carpet & Tile - Pulling up hollow sounding tiles

    Mill Creek Carpet & Tile

    (23 reviews)

    Midtown

    Our builder contracted with Mill Creek to lay about 4,000 sqft of tile in our new home back in…read more2020. After the downstairs was almost complete we noticed hollow sounding tile throughout the 1st floor. Milk Creek had to rip up tiles throughout the first floor and relay. Fast forward a few years later and tiles in several areas of the upstairs are now popping up. Although we were past the warranty period, I called Joan (our sales rep) and explained the situation, thinking they would at least come look at the issue. She said that their manager said "something caused this to happen..." and that "too much time had passed and that they didn't want to open up a can of worms". Hindsight being 2020, I would not use Mill Creek and would opt for a more reputable company with higher skilled tile layers and better business practices.

    it all started great we paid half down but insulation day they were short on material to finish so…read more6+ weeks later they get it in and install all looked but then they charged my Credit Card without telling me plus charged me over 1600 over quote without telling me why or even attempting to discuss with me. when I saw the charge i called and got a couple reason but then they admitted they missed charging for something 1 I had another quote from another place that was 1000 more so I went with Millcreek 2 They just tacked on the charge with no explanation and used the card from the down payment without further ok from me. not happy. I will buy my upstairs carpet elsewhere.

    Sooner Flooring & Design - carpeting - Updated September 2026

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