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    Sophia Kay Maltese

    1.0 (1 review)

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    4 years ago

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    Crossroads Animal Hospital

    Crossroads Animal Hospital

    3.7
    (55 reviews)

    It's taken me over a year to bring myself. to write this.... I cannot put in words the anguish I…read moreexperienced when it was time to say goodbye to my sweet Hank. Having to say goodbye is a horrible experience and I don't wish it on anyone. However, the staff at Crossroads stopped everything they were doing to be there for me. It was dramatic but I ran out and just sat on the curb and cried. A staff member I don't know who, came outside gave me some water and just held me. She didn't speak she just held me tight. She got me on my car and waited till I was safe to drive home. I cannot remember anyones names and I don't think I ever even looked to see what they were but I remember what the staff did and how supportive they were. Thank you.

    I was really disappointed today. I've been coming here for over 14 years. However, the push to get…read moreyou to spend money has really taken over. I recently went to get my 13 yr old arthritic dog some more pain medication. At the time, when I was asked how he is doing, I said he was slow to get up and move around. The vet tech said, so lethargic? I answered, not really lethargic, just you can tell he doesn't want to get up. Apparently he writes in the file lethargic. At the appointment, another vet tech suggests $1000 in tests to better see what is wrong. The over $200 blood tests we did 6 months ago told us nothing. Two days after, I get a post card that my dog needs his rabies vaccination. I call up, said hey I was just there, no one mentioned he needed a shot, do I need to pay another $76 for a visit Just to get that shot? The very rude receptionist said, well you said your dog was lethargic, and we don't suggest vaccinations to sick dogs. I tried to explain the miscommunication, but it didn't matter. I feel tricked, like this was done on purpose to get more money. I used to really like it there. I guess after this dog passes, I will look for someplace new for my other dog.

    Sophia Kay Maltese - petbreeders - Updated August 2026

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