This continues to be the ONLY place in El Paso that we will leave our dogs!!! We now have three of…read morethem, and they LOVE this place. The staff goes above and beyond to take care of them, and is so reliable. We had a puppy that needed eye drops and meds, and they kept a track list of every dose for us! They truly love animals here and the dogs just have FUN! As far as safety, when you board your dogs somewhere with other animals that play, things happen. My dogs have come home with scratches and gashes, this is part of boarding people! The facility can not be responsible for every little thing that happens. Also, if your dog has aggression issues, do not board them and then expect to have no issues when you return. I HIGHLY recommend Howl-A-Day Inn for all of your boarding needs!

I have nothing but good things to say about Melina and the crew here at Howl-A-Day Inn. My dog…read moreloves this place so much. When I go to get her she never wants to leave. I have used them for boarding and doggie daycare. Doggie Daycare is the best here if you have an active breed like I do and want them to get exercise.

In Home Pet Care was absolutely amazing! We recently moved to El Paso with our two kitties and…read moredidn't know a lot of people to help us watch over Yoshi & Peach during the holidays. Nidza was terrific and gave us so much piece of mind while we were traveling. She was very responsive and able to set up an in-home consultation within 48 hours. She asked us questions about our cats' care that we hadn't even thought of--no detail about food or water or habits or hiding places was too small. When we were gone, Nidza kept us in the loop every step of the way sending us texts, pictures collages and other updates about our pets. It was so lucky for us to find her--it's hard not to feel guilty and worry about your pets when you are traveling, but with her help we could breath easy about their care. We will definitely use In Home Pet Care again!

Visiting from Tulsa and contacted SFP for boarding and day care. Made arrangements on line prior to…read moretraveling here. Very friendly staff and great accommodations and service. Easy to get to and experienced great customer service. Our dog Henry enjoyed the stay. Rating: 5 stars

Spa For Paws instantly put me at ease-- I was in a tough…read morespot after moving out of my house and needing somewhere safe for my German Shepherd. She barks a lot (not aggressive, just vocal!) and had already been turned away from two places-- the gentleman who greeted us knew exactly how to handle her with calm confidence, and what could've been stressful turned into the smoothest drop-off I've ever had. They truly cared, and instead of labeling her, they welcomed her!!! I'm so thankful for their kindness and professionalism. :)

All my babies thank you, Lisa. I was gone for 37 days and Lisa took the best care of them. None…read moreof my kitties were mad when I returned. As a matter of fact, they might even prefer Lisa. I am forever grateful that I have found a pet sitter I can trust. She does her job and does it well. This pet sitting service is simply the best!!!! Leslie K.

We have been using Blue Ribbon Pet Sitting for over 10 years and are 500% satisfied with their…read morework!!! If we could give 10 stars, we would. We have numerous pets (all rescue) - cats and dogs with many needs. Lisa pays attention to detail on everything - meds, behaviors, feeding schedule etc. as well as taking care to get mail, turn on lights etc. when she stays with them. They are happy to see us when we return but we can tell they have not missed us that much!!!! So we had fun on our trip and they had fun with Lisa. We have had pet sitters for many years and there is no better service. You can truly relax when you are away when your family is in good hands.

Critical: Professionalism, Reliability, Responsiveness…read more If I could go back, I would trust my first impression! My wife hired her to watch my dog for 9 days after seeing rave reviews. She was great in the beginning, sending daily videos of our dog and keeping us up to date. That was the beginning. On the 4th day, she no longer sent video, did not respond to text or phone. She replied she was very busy from all the work and then never sent a video as promised of our dog so we could verify our dog was ok. On the 6th day,, She texted " pick up your dog now!" We had ten minutes or she was going to leave our dog in the back yard. Keep in mind this is an indoor Husky dog and it had been raining, hot and muddy in her back yard which has zero grass. Maybe the mud has turned to grass by now! We had to bother two people to come get her. Not in the magical 10 minute notice she gave us but 20 minutes. My mother had to drive from out of state to get my dog. She threw the kennel in front of her garage so anyone could take it. Lost the bowl we had and said it was there. We naturally asked for a refund for the days she did not provide a service in which we were told she does not do refunds. This is 3 days she didn't have to work mind you. The least she could do. So now I will file a lawsuit against her for the money with punitive damages so she doesn't do this again. My dog was fluffy and white with grey markings when I dropped her off,, she was red and filthy and lost a lot of weight when we got her.The lady has no back up plan for your animal or morals. BEWARE IF YOU LOVE YOUR PET!

The owner Robin does a great job of taking care of my dog Gideon. I wanted a more caring…read moreenvironment for my dog while I went out of town. Robin offers this and I have seen a positive change in my dog. Make sure you book ahead of time because she does not take a lot of dogs if you leave your pet at her house. Her house is clean and lets you know how your pet is while you're away. I highly recommend this pet care. Julia

Great experience! The groomers had excellent communication, and my pets were treated with so much…read morecare. The service was very professional and affordable. I will definitely be coming back and highly recommend them.

If I could give zero stars, I would. I cannot and will not recommend this facility based on our…read moreexperience. I am genuinely shocked by the experience we had today. If you're looking for a place that is welcoming, patient, and understanding of dogs, especially young dog, this was the exact opposite. We scheduled a temperament evaluation because we were interested in boarding our dogs for the weekend. From the moment we walked in, the woman at the front desk was incredibly unfriendly and immediately gave off an incredibly cold, judgmental attitude. There was no greeting, no smile, and no attempt to make us or our dogs feel welcome. Instead, we were immediately made to feel unwelcomed and like we were an inconvenience. Our dogs were barking because they had just entered a new environment filled with unfamiliar dogs, a completely normal reaction, especially for puppies. You would expect a facility whose entire business revolves around dogs to understand that. Instead, we felt judged before anyone even attempted to interact with them. I would expect a facility that specializes in boarding and caring for dogs to understand that this is normal behavior and know how to handle it professionally. What upset me most was how our 6-month-old Doberman was handled. Without taking the time to introduce herself or allow him to become comfortable, she abruptly took his leash from my hand and disappeared with him. Less than 30 seconds later she returned and said, "He's not good. We won't be able to keep him. Do you even want to try the other dogs?" Thirty seconds? That's your temperament evaluation?! Thirty seconds is hardly enough time to evaluate any dog, let alone a young puppy in a completely unfamiliar environment. No reputable boarding facility can honestly assess a puppy's temperament in under a minute, especially in a brand-new environment. It was obvious there was no genuine attempt to evaluate him. It felt as though the decision had already been made. What made the experience even worse was her overall demeanor. She barely acknowledged our dogs, seemed uncomfortable even walking near them, and showed none of the patience, confidence, or compassion I would expect from someone who works with animals every day. At that point, I chose to leave immediately. If this is how prospective clients are treated in front of the owners during an initial evaluation, I have absolutely no confidence in how dogs are treated behind closed doors. This was, without question, the least dog-friendly experience I have ever had at a business that claims to specialize in dogs. Customer service matters. Compassion matters. Patience matters. Unfortunately, we experienced none of those today. We walked in hoping to find a place we could trust with our dogs. We walked out feeling judged, dismissed, and honestly angry. There are plenty of boarding facilities that understand dog behavior, especially puppy behavior, and know how to treat both pets and their owners with kindness and professionalism. This was not one of them. We will absolutely be taking our dogs somewhere that understands canine behavior, treats owners with respect, and actually enjoys working with dogs.

All my pups absolutely love it here! I have 2 daycare pros who I had no concerns about going in to…read morethe evaluation and puppy who just needed some time to get comfortable. My last one though is a rescue who can be a bit skittish- but the staff was awesome with her and she had the best time and now is so excited to go see all her friends!

Great service and responsive staff! Brought our pup here when needed, typically during times we…read moredrove out of town. Facility was clean, staff were friendly, best doggy daycare business in town!