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    Sophies Cafe

    5.0 (5 reviews)

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    1 year ago

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    1 year ago

    The food is so amazing and food. The service is fast and friendly. Love the decor and music. Little Sinatra anyone?!?

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    3 years ago

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    Ask the Community - Sophies Cafe

    Starbucks - Butterfly Drink

    Starbucks

    2.9(14 reviews)
    4.4 mi
    $$

    I honestly don't know why I keep giving this location chances. I LOVE Starbucks, but this store has…read moreconsistently been disappointing -- to the point that I'll drive all the way to Dixon just to avoid it. I've had multiple negative experiences here, especially with one employee who is repeatedly rude at the window. My drinks are made wrong often, and when I kindly ask for them to be remade, I've watched them dump the incorrect drink into a new cup instead of actually fixing it. I've even been laughed at for politely requesting the correct milk. For a long stretch, every time I ordered a white hot chocolate, they made a white mocha instead, then acted irritated when I said something -- even though I was avoiding caffeine and that was the entire reason for my order. Red Cup Day last year was the first big breaking point. They handed my 6-year-old a red cup, and the same employee ran over, took it back, and claimed we "didn't order a holiday drink" -- even though we did. It was humiliating and completely unnecessary. And a year later, the issues with this same person have only continued. I spend a lot of money at Starbucks and genuinely love the brand, but the lack of friendliness, consistency, and basic customer service at this location is exhausting. I've never been more homesick for my hometown Starbucks in Indiana, because they would never treat customers the way I've been treated here. Just today, I placed a mobile order. There wasn't a single person in line. I waited until the app said my drink was ready, then went through the drive-thru -- only to be told once again by the same employee to pull around. I watched several cars get their drinks while I awkwardly waited for mine. After so many experiences like this, I genuinely hate coming here. I try to be extra friendly, but it's clear my business isn't appreciated. I'm extremely disappointed that spending $12-$20 a day results in rude service, incorrect drinks, and an overall unwelcoming atmosphere. If you can drive the extra miles to Dixon, it is absolutely worth it.

    I got very sick here and experienced diabetic shock. I ordered a sugar-free drink, but noticed I…read moregot very sick and my blood sugar spiked two dangerous levels. There is no way that they gave me a sugar-free drink. Search recklessness should not be tolerated. They have no idea how much they could hurt or kill somebody acting out this kind of lazy and bad behavior. I should sue them.

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    Chocolate frappuccino

    Sophies Cafe - coffee - Updated May 2026

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