Prime tax time and VW was out of town. Left voice messages and never received return calls…read more Didn't seem like this was still an operational business. Strange.

Whether it's tax season or not, I want people in my corner that I can trust! Especially when it's…read moreabout my ! Vicki Watson at VW Tax and Accounting Service has proven to be trustworthy and a whole lot more!! She is a highly sought, highly recommended, and proven herself to be a very thorough and highly capable certified public account providing excellent customer service with satisfactory results...and AFFORDABLE services!!! I have recommended her to every friend, family member and business owner that I know! If you or anyone you know is in need of a reliable certified public accountant professional for your personal or business needs, please don't hesitate to contact her! She won't disappoint!!! #SatisfiedCustomer

I've been going there for a few years for taxes and they were ok until this year. They sent me…read moreback my state return saying I'd get a decent refund. I got next to nothing and asked what happened. I was told the new amount was correct, but the original return they sent me and had me sign was a mistake. Not even an apology, and I'd have heard nothing from them if I hadn't asked about the difference. I'm now looking for a new accountant to do my taxes from here on out.

I always do my own taxes but decided to get my mom's taxes done by Lee Mandel & Associates and I…read morecouldn't be happier. I scheduled an appointment with John. I was pleasantly surprised to find that they use a secure digital file system so that I could upload files ahead of time. Very helpful! On the day of my appointment, John was able to knock out my mom's taxes in an hour or less. Thankfully her taxes are pretty straightforward, but the federal and state returns were e-filed and everything processed in a couple weeks. That was great! I'm almost considering having Lee Mandel & Associates do my own taxes next year! Money and time well spent here.

Very difficult to get a live person on the phone. No sense of urgency in responding to questions…read moreleft on VM (only option given to communicate with their staff) Poor customer service

They weren't able to help me because it was tax season but did answer some questions and sent me in…read morethe right direction to work on my tax issue.

This is the absolute worst location. Trying to get in touch with someone is a whole entire JOKE…read more 300 or more dollars to have inaccurate taxes filed. Then they call you back AFTER HOURS so you can't return their call. They screwed up my child tax credit.. by putting ME IN. So they took the 1400.00 back that was owed to my newborn and we only got the 3600.00. But James said it "was correct" it's not. And we would t get a letter because he was a newborn. And here we are going round and round message after message... and phone calls back at 9:45 and if you miss the call you are out of luck. And the office manager is NEVER available either.. SKIP THIS GARBAGE you are better off having a monkey to this for you.

This place needs less that 1 Star. I have been using H&R Block for many many years and always pay…read morefor the extra insurance and now they have caused me thousands of dollars. I will never go back to them. They caused me me thousands of dollars in taxes because of a Roth 401k account I rolled over to a IRA then the government double taxed me on the same money as H/R was not supposed to tax me in the first place. They claim they save you money but they obviously don't!!!!!

I was billed $475 for information available in taxes for dummies book. I did not know my…read moreintroduction call was billable. I never agreed to any rates or told what her rates are. Watch out, her self worth is plus $300 an hour. My wife paid the bill to stop harassment calls to her cell. I reported her to BBB. Be careful. Get a statement of work. Do not engage in any conversation unless you know in advance if this discussion is on the clock (billable). Turbo Tax is better, faster and much less expensive.

I had to file an amended return due to a change in tax law. I called and emailed the first 10…read morecompanies listed in google search results. Of the 7 Where I got a live person they said they were not taking new clients, the rest have my message in a voice mail box they never answered. I finally reached Strauss Tax Service and explained my situation. They quickly met my needs. I was expecting to get raked over the coals for needing help. Instead I received timely professional expertise at an extremely reasonable price. I cannot express how grateful I am and how impressed I am. Every once in a while in life you get lucky and are fortunate enough to run into someone as amazing as Judi Strauss. There is no one else that is worth calling because they will never be as willing to be as helpful and genuine as Judi Strauss, you cannot buy her level of caring and concern.

I been using this business for 5 years and never had a problem with sam but last year i start doing…read morepayroll with them and they mess up everything with me and they didn't send the right information to the IRS And sam start putting lot of excuses , he makes me pay again for my payrolls forms when i was already pay him for the full year, so basically he scam me, this business is not for me anymore,

Very professional and kind! A real pleasure to work with and got my taxes situated perfectly.read more