Delicious pizza! Exactly what we needed after a long day in San Francisco!! Great service!! Thank you Zai. We will be back when we visit next time! read more

I put in a last minute holiday catering order for 25 people because apparently I like to live dangerously. Sam was quick to respond and assured me everything could be handled. I even tried to order more food, but Sam advised that what I had selected was more than enough for my headcount. Great. Confidence inspires trust. Then the food arrived and reality clocked me in the face. There simply was not enough food to feed the headcount. Not even close. The beef that was supposed to cover 20 people was quietly replaced with ham. No heads up. No explanation. Just vibes. Like I would not notice. Bold. Dessert was its own subplot. I ordered a New York cheesecake and tiramisu. What I received was a strawberry cheesecake plus tiramisu, both boxed like they were scooped straight off a pallet at Restaurant Depot or Chefs Store. You know the box. No shame. Just plastic and disappointment. Let us just say that Sam was non responsive to my email inquiry about being short on the food I ordered. I am highly disappointed and will not be ordering from them again. It is especially frustrating when restaurants charge homemade prices for food that feels aggressively premade. If you are going to cut corners at least do not charge me like you lovingly baked it at 3 a.m. while whispering affirmations to the oven. Unfortunate but lesson learned. read more

Highly recommend! They were super accommodating and quick to respond, which made the whole process stress-free. Sam, the owner, is really nice and kept us updated every step of the way, you can tell he genuinely cares about his customers. The food was delicious and everyone at our event loved it. Will definitely book them again for future events! read more

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Food was great and ambiance pretty clean and comfortable, but service is actually really awesome. Zad did a great job. read more

Sorrento Catering - Caterers Near Me - San Francisco, California

I had a last minute event. Sorrento catering saved the day! My experience was amazing. The food was so tasty and the presentation was great. I loved that they really worked with me to come up with a menu that fit my budget, was still high quality and pleased everyone (even the folks that don't normally eat at the office events). Several inquiries on where the food came from. There's usually leftovers but they ate it ALL!!! Thank You so much! Cant wait for the next event, I won't worry about the food, I know who to call. Sam is awesome and delivery was perfectly on time. Reliability Rockstars! Thanks again read more

If I could give zero stars, I would. Here are the facts from the catering disaster I experienced. All screenshots of communication (and lack thereof) are attached. Day 1 My client changed their catering delivery time to 11:45a for day 1 of their event for 70 Salesforce CIO's. I emailed Sam (owner of Sorrento Catering) at 3p the day prior. (Reference Photo 1) At 3:30p, Sam confirmed the changed 11:45a delivery time for the following day. 15 minutes is always enough time for my team to set up and serve all catering deliveries. I was expecting Sam at 11:45a since he confirmed this the day before. Sadly, he did not show up as promised. I had to call him to find out where he was. I first called at 11:49a and it went to voicemail so I called back at 11:51a. He then said he was "a couple of blocks away". I called again at 11:53a because he still had not arrived and my clients hosting the event were very upset that catering had not yet been delivered. (Reference Photo 2) Sam called me at 12:06p to let me know he was pulling up to our venue (finally, 21 minutes late). (Reference Photo 3) Once he arrived at 12:06p I asked what happened and was told there was heavy traffic due to the rain and the conference taking place. I told him that he should have left earlier to account for the conditions and added traffic in the city. He said he did and that he left at 11 am to avoid the traffic but he never called to tell me he was stuck or that he was going to be late. There was zero communication from Sam's end to let me know what was going on. I originally requested food options for VEGAN and VEGETARIAN needs and after speaking with Sam on the phone, he said he would accommodate that request. About 10-15m after the food was delivered, an Indian woman (with religious dietary restrictions) BIT INTO A PIECE OF MEAT IN THE "VEGETARIAN BEANS". I called immediately and Sam said there was no meat in the beans and that it was pieces of onions. I inspected it for myself and took a picture of a HUGE chunk of beef in the beans. (Reference Photo 4) Not only was he late, but he also made a huge mistake not providing vegetarian options AND did not provide enough food for 70 people. They had to go out and spend an additional $400 on food just to ensure all the attendees had lunch to eat. After the chaos subsided, my client and I called Sam on a conference call at 1:55p. We were both upset by this terrible lunch catering experience. We called to make sure he would be EARLY the next day as well as to make things right since he didn't provide enough food. Sam promised to be on time and provide enough food for all. (Reference Photo 5) Day 2 I called Sam at 8:10a to confirm he would be early (11:15a) for lunch delivery this day. This was confirmed on his end and I felt confident he was going to be early as promised. (Reference Photo 6) Unfortunately, that did not happen. At 11:10a my team and I went outside to wait for him as we expected at 11:15a from the time confirmed from our conversation at 8:10a this morning. (Reference Photo 7) My team finished setting up the table + chafing dishes and at 11:30a there was still no sign of Sorrento. I called Sam at 11:39a to which he said he was a few blocks away still. I called again at 11:47a (now 32 minutes late) and he still had not arrived. (Reference Photo 8) Sam FINALLY arrived at 11:50a (35 minutes late and the second consecutive day he was late). Sam told me that he would make things right and be on time. He failed to do either and we will never be using Sorrento Catering again. If you need a reliable caterer, do not use this company as they caused the biggest headache I have ever experienced with a catering company. It has been over a month and we still have not seen our refund as promised. read more

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Had a chance to order Holiday Favorites lunch for our company earlier this week. "Cello Sam" was very helpful and helped put together this delicious roasted chicken (too early for Thanksgiving meal) and trimmings in less than 24 hours. The food was delicious, came even before promised time, piping hot, plenty for everyone. The delivery person was and look professional, helped setting up the lunch table and was in and out at no time. Highly recommend Sam and his team. One fraction. I trust that Sam will update the website to show his most current of everything. read more

I used Sorrento Catering for my anniversary party. I had a wonderful experience. The food was amazing. They were promo to answer my questions and helped me decide the best time for set up and take down. I would definitely use them again! read more

Had a small office party with limited budget. Was originally planning grabbing platters from the grocery but 83 proof (bar) recommended Sorrento catering. Called at 10:30am, they delivered at 2:30pm. Sam is sooooo nice and generous! I had a small budget but he sent so much more than what I ordered - almost double our order for the same price!! Food was great, service was impeccable. Will definitely order from them again. read more

Sorrento Catering did an amazing job helping with our Third Annual Petros Ketema Foundation Gala. From beginning to end, they were a great company to work with. Sal and Stephanie provided excellent customer service. Not only did they provide us an excellent menu option with the budget we had, but the menu they offered us had a wide variety of options. On the day of our gala, Stephanie was excellent in ensuring that the food table was always full and worked the crowd and continuously offered our guests food throughout the night. The food itself was a great hit- especially the jalapeño poppers and the chicken skewers. They provided generous portions and even provided us with a complimentary blaklava. I would definitely recommend Sorrento Catering without any hesitance. read more

Once upon a time, there was an office down in SOMA where the employees were served the food of Sorrento Catering. The employees rejoiced as meals consisted of a variety of different cuisines, such as Indian, Italian and American. The food made them happy, and lines would form quickly as soon as the lunch and dinner rushes began. Unfortunately, not all was good in the office, as an evil spell was cast on the friendly caterer so that they could only provide food to the office on Thursdays and Fridays. On the other days, the patrons of the office were subjected to unappetizing meals by a different, evil caterer who refused to listen to the suggestions and feedback of the happy workers of the office, serving awful meal after awful meal as if the goal was to break the morale of the office. After much complaining and many sad faces aimed at the front office staff, the workers finally won their year-long battle with the evil caterer, and Sorrento became the full-time caterer of the office. Instead of only Thursday and Friday being happy days, the employees rejoiced as every day became a great day to eat in the office, whether it be build your own sandwich (or sometimes burger) day, chicken piccata, steak and mushrooms, ravioli and pasta, pizza, chicken tikka masala, or the occasional Chinese dinner. Options were plentiful, and the head of the catering company, Sam, was often on hand to not only serve the food, but take suggestions from all the employees. So it was written that every meal at the office was a tasty meal. No longer did the workers go through the day with empty stomachs, and they ate happily ever after. read more

I am the type of person for whom service matters as much as the taste and presentation of the food. Sorrento Catering exceeded my expectations - I set a very high bar and they sailed over it. This is not a bargain shop but a true executive/formal event level caterer. I ordered an executive breakfast for this morning, and everything went exceedingly well. The food is amazing (Definitely nothing from Costco!). Even the coffee is note-worthy. I am so glad to find my new BFF caterer! Thank you Sorrento Catering!! read more

After i heard they done catering for GIANTS i decided to make my catering trough them as well they are Fantastic people, great an fast and easy on the wallet they made my catering for over 200 people and was PERFECT! definitely recommended! read more

Service First, Success Will Follow! That's what I found great about this company. Sam Fard was gracious, attentive, and did an amazing job putting together our catering order. The delivery and set-up were spot-on-Time and layout looked good. Received positive feedback from the Analysts and Portfolio Managers on how delicious the food is. Without hesitation we will be doing more business with Sorrento Catering. read more

High quality service at a great price. The owner Sam is energetic, attentive and almost always smiling. The food is delicious and looks fantastic. Definitely booking them for my next event! read more

This is was the worst catering experience ever! We placed a simple appetizer order for crab stuffed mushrooms and jalapeño poppers and it was an epic fail! The mushrooms looked like they had been sitting for days, soggy cups packed full of a mayo mix with barely any crab meat. The jalapeño poppers were standard deep fried like you would find at a dive bar except we pay 3x for them. Aside from the extremely poor quality, and premium price, our order wasn't even ready for pick up when we arrived. The company is located inside the mall, downtown SF where parking is difficult and their customer service is well, non existent. Next time you need catering consider another company! read more

The website says that they can work with any budget and yet when I called the man on the phone was incredibly rude and nearly hung up on me without even bothering to talk to me about my situation, he told me to order a pizza. The food is probably fine and if your company is paying for it then who care how much it costs, right?! Customer service, not so much. Enjoy your 65 dollar fruit plate that they probably bought at Costco. read more

It was great experience ordering food from here for a small afternoon get together. The food was fresh and the best part was the order was requested in the last minute. Sam, the manager was super kind which made it easy to communicate. The food was fresh and would definitely recommend for catering. read more