Simply amazing! My computer is an older computer, 5+ years now, but she's been reliable until it started to get very sluggish and would power off randomly. I have had my computer serviced by numerous other stores, Staples, Best Buy, Laptop Depot... etc. with nothing more than " We can't find the problem" as the answer to my computer's issues.
So I took it into SOS Computers and after telling the young man at the front desk my issue, he instantly named off five possible faults that would cause these issues. Power supply, faulty grounds, memory errors, bursting capacitors or over heating. I was skeptical at first because he was pretty quick to come out and say it was hardware (Yeah more $$$), but I signed it in anyway.
Took about 3 days to hit the bench and within a day of that happening I got a call from a technician saying the power supply was about to fail as it had numerous burst capacitors and that the motherboard had the same fault. I asked him why didn't the other companies I brought this computer to not find this. He told me that the capacitors on the motherboard weren't fully blown yet so unless you looked carefully you could not tell they were blowing. As for the power supply, no one normally opens the power supply up to check for capacitors. He told me that he has a replacement motherboard and power supply he can install and get my computer running in top shape in no time.
Hours later I go in to pick my baby up and he tells me I should power it up before I take it home to see if all is well. I turn on my baby and WOW is she fast! I was ecstatic!
He told me that he also cleaned out the case because there was enough dust in there to build a small bunny and informed me I should use a can of compressed air or an air compressor (with low PSI) once every two - three months and NOT use a vacuum due to static buildup. Oh and to do it outside.
This has been the best experience I have ever had at a computer store. They were quick and precise. I will tell my friends about this company. If you're reading this SOS, THANK YOU!
So happy...
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