While traveling from Missouri to Florida We had a brake…read moreproblem on our truck Joey was able to get us in and fixed the problem very quickly And we were back on the road Would highly recommend Thank you

think Twice! They double dip on labor charges even when the…read moreinstall bad refurb parts!!

My whole family has used Tire Trax for many different car issues. They are Honest, reliable, and…read moregood people that will work hard for you while not charging an arm and a leg for their service. I have been to a few different places in and around Hattiesburg but none beat the customer service and prices you get at Tire Trax.

From the owner: Auto Repair, Custom Auto Work, read more

he seems to have a problem with me every time i ask a question about my engine being replaced. did…read morenot let me know anything about the work as he was being donr so i know nothing until he say come put it up. my dates were wrong on my paper work just sad they i paid 1700 dollars for my truck engine replacement but cant drive a day after when i put it from the shop had to get fix again dont trust anyone with things like this dont go there...do not have customer service for black people.

A great place to take your Mercedes in Hattiesburg. We moved here from Florida where we had a…read moredealership to care for our Mercedes. We were pleasantly surprised that despite not having a dealership in Hattiesburg, that we were able to find Pro Auto. They did an amazing job at a great price for my wife's GLA. I plan to take my c series to them as well. Highly recommend this business.

Since I've moved here to Mississippi, I've taken my car and my wife's car here. I am very impressed…read morewith their professionalism and the quality of work that they do. I would highly recommend them to anybody.

I was a long time customer of Sam's Club for tires. I tried these guys about 4 sets of tires ago…read more(I'm kinda the family car go to guy). I will only buy tires from them going forward. They have "old school" tire store vibes, like back when shops tried to help the customers. Prices are fair and work is professional.

Really friendly staff. Took me immediately and said that I could wait while they checked out my…read morenoisy tire. They noticed that I had lifetime alignment so they aligned it while I was there. Seems like there's always a Firestone in whatever town I'm working, so I'm glad that they have my trucks records in their system.

Every step of our experience with Firestone was a nightmare…read more My wife and I were quoted a price of about 1,600 dollars for a repair and told that her car would be ready in less than 24 hours. That time came and went and we received no notice that the car was ready or told that there was a delay. We called back and were told that the part we needed was out of stock and that we would need to wait another week and a half for the part. It's already irritating enough to learn that, but it's even more frustrating to have to inquire yourself about the issue. They allowed us to take the car and drive it carefully while we waited for the part, which we did. We paid about $1,300 for the repairs made at the time. No issues there. My wife was then told that there would be a "slight" up charge on the part remaining. Now, I'm not sure what a "slight" up charge means to the people at Firestone, but when we were finally quoted the price for the part, over 9 days later, the price had more than doubled to over $650 from the originally quoted of about $300. You would believe that due to the massive inconvenience sprung on us every step of the way, that some semblance of customer service would be shown, such as a discount on the part or services. This was not the case whatsoever and I was told that nothing could be done about the price. Finally on the day of service, which was today, we brought in the vehicle at 9:30. We were told that it would take between and hour and an hour and a half to service. Come 1 p.m., no call or notice of delay. So, once again, we had to make another call to inquire about how long the service would take. We were fed another nonsense timing of 45 minutes and we were finally able to retrieve the car and pay the absurd up charge at 3:45 p.m., around 5 hours later than told initially. This was just one final kick on the way out the door with Firestone. Each step of this process was handled poorly. In the end, we waited over 10 extra days and spent a significant amount more than we were quoted. In exchange for that time and extra money, we were given well below industry standard service. When running a business, transparency and accuracy are vital. It is clear that this was not relayed to the people working at Firestone. When quoting, estimating times of service or anything else, it is critical to treat your customers with the dignity and respect to give them accurate information. If that falls through, it is even more important to be up front and forthcoming of your mistakes and miscalculations. It should never fall on the customer to inquire about the shortcomings of your service. That is the mark of poor service. No values of quality and respect were taken into account at Firestone. The slogan on the exterior of the building which reads "Fixed Right, Priced Right, Right on Time," is more of a punchline to a bad joke rather than a motto of quality assurance. I would urge you to look elsewhere in Hattiesburg for your car repair needs.

Went above and beyond to get me a great deal! Will for sure be back to do business again in the…read morefuture!

Genuinely one of the worst experiences I have ever had when…read moreit comes to getting work done on my car. Took them over three days to let me know what was going on with my check engine light. After they had a diagnosis then it took another three days to let me know what needed to be done in order to fix the issue. I had a leak in my car, which I asked them to fix, and asked them to please not leave my car outside in the rain until they found the leak. I picked up my car and there was water inside my car from the rain after I asked them not to leave my car outside in the rain and after they said they fixed the leak. So I am still not sure if the leak is fixed or not. Very few of the employees were actually helpful. I would recommend taking your car to any other shop in town if you can.

Went in thinking this was a good 4x4 shop but they really could not help me. They did some minor…read morework but we had to go back and have them redo what was done, it wasn't cheap. However, when we took our vehicle back to get the same thing done they got us in and did not charge us for the work. Service guy was very helpful and understanding.

From the owner: Caliber Collision didn't become the nation's largest collision repair provider by accident…read more Recognized as one of Forbes' 2026 Best Large Employers, our team of highly skilled certified technicians and state-of-the-art equipment are committed to providing excellence in every auto body repair to get you back on the road quickly and safely. From minor dents to major collision damage, we have the expertise to handle it all. Our comprehensive range of services are backed by a limited lifetime warranty, flexible payment options, and includes expert auto body repair, dent removal, fender repair, and more. When you hand over your keys to Caliber, know you've made the right choice, and the first step toward Restoring the Rhythm of Your Life®.

Excellent customer service and a welcoming atmosphere. Everyone is courteous and willing to help…read more 10/10!!

Honesty, integrity, professionalism, and knowledgeability- these are the things I value when making…read morea mid-5 figure purchase. To my dismay, after an hour drive, I was sorely disappointed on all levels. Although the truck I looked at was great, Brandon (the sales manager) was perfectly fine with scraping the entire deal over a few hundred dollars. After leaving, I'm actually grateful for his position on the matter. Considering the sales guy didn't know anything about the truck except what's written on the website, I can't imagine having to deal with these people for warranty work or literally anything else. Cheers, Brandon!