Great customer service quick response good job the guys were very nice and professional highly…read morerecommend

The plumber arrived promptly. He replaced our sump pump. He was friendly and knowledgeable. Will…read moredefinitely call them again.

I originally called Meyer Plumbing in Brooks. Did not realize that Meyer Plumbing was no longer in…read morebusiness and Tom Sondergeld Plumbing had taken over the business. This new company is extremely over priced! Service call $250 includes first hour of service. The second hour is $175. These prices do not include the use of any equipment. So to snake a drain between a washer machine and the A/C unit which is the same room with a drain cost $575. I HIGHLY recommend looking else where. I deal with many plumbing companies having multiple properties and this is the worst I have ever experienced! It's my fault for not realizing I was not dealing with Meyer Plumbing who was a very honest and reliable company. I can not say the same about Tom Sondergeld Plumbing. Yes you are correct I was quoted the price of $250 for the service call which includes first hour. I was NEVER quoted there would be an equipment fee which was $150. I have never used a plumber where the equipment to snake out a drain was an additional charge. Your Service Tech did come the same day but that was not my asking. Apparently you had openings. Checking around town the average cost is $102.61 - $125.63 per hour for drainage stop ups. Your cost of $287.50 per hour may be average to you but seems extremely high to me.

Let's just start this with I just got billed over $1000 to clear a drain!!!! Yes you read that…read moreright and that's after the "took care of the bill." Keep in mind this is a residential drain and they didn't need to dig or cut into anything. This is absurd but it gets worse, the drain they were supposed to clear, leads to my dishwasher and they seen it needed a new hose SO I HAD THEM REPLACE IT. Now it can't/won't drain and will only throws an error code. Taking it further they just blame the appliance, take no responsibility, and then try and convince you that they are an amazing company and did an awesome job. THEY EVEN PUT ON MY RECIEPT "EVERYTHING WORKING AS IT SHOULD"........ DO NOT DO BUSINESS WITH THEM!!!

This guy is amazing. He has fixed and repaired things for me twice. He always comes the same…read moreday if you call him early.

Prompt, professional and honest. Wow!! Highly recommend Shane for all plumbing needs.read more

I have been using Stemlers for 35 years. And every time i called them they showed up on time,…read morecalled ahead and did a professional and efficient job for a reasonable price. I will never call anyone else. Today it was a new water heater. Thanks guys !!!

We had a unusual leak in our kitchen Monday and while I was able to shut the water off - I had no…read moreidea how to fix. I had no idea who to call. Stemler came very highly recommended from someone who's had a lot of experience with them. I'm so glad I called. I got to work with Gordon and he was very old-fashioned with great service. He shared wit and wisdom of what to expect and I feel like the cost was reasonable at 150 to replace whatever the piece was that they had to replace that had rotted. It was less than an hour and I had a full fix in my water is back on in my house and my sink was working perfectly.

Venhoff was sent from Homeserve insurance through the Louisville Water company. Venhoff stated…read morethere was a 120.00 service fee for coming out to look a my sink which had a decreased output. I took off the spout my with them there ( they had never seen a vessel faucet before- per him) tried to take off the hex lug to get to the cartridge and could not find the right size. they said sorry and left. Venhoff billed me for 220.00 for a job that they could not even fix. Had to figure it out on my own. I would not ever recommend those kind of standards, so BUYER BEWARE.

We will NEVER use their services again. They installed our shower controls too close together when…read morethey had all the controls/fittings there on site to properly measure. I had to tear out the finished tile for them to come back and make corrections. Now, the faucets are far enough apart to install handles, but they put them back 1/2" out of level. Handles are within 12" so 1/2" out of level is quite obvious. I made the mistake of considering them for more work when their quote inadvertently had a nasty note in parenthesis " Beware, expect work for free". NO, we expected you to fix your jackleg's screw up without charging us more. Hindsight, we should've billed them for the extra work we had to do to tear out and patch back new tile work. They were paid immediately in full for each invoice we were ever given.

Responsive, low key and fair pricing. Came out and replaced my sump pump same day and really got us…read moreout of a jam.

I called him after fellow Elite Amanda J recommended him to me…read more He answered, on a weekend. Hopeful to come by the next day. Asked me to text him my info. Initially, it was easy to communicate and be in contact with him. Then... He postponed on me twice, over the course of two days, and then never got back to me to finally even come to check out my issue. I didn't bother trying to set up another time for him to come take a look at my problem, I just called another company and moved forward with finding a different service provider.

This is by far the worst plumbing company I've ever dealt with. They showed up ridiculously late,…read morehad zero communication, and acted like they were doing me a favor by even being there. The plumber clearly didn't know what they were doing. They left a bigger mess than when they started, and the problem was still there! To make things worse, they hit me with a bill that was WAY higher than the original quote, full of mystery charges. I basically paid for nothing. Unprofessional, unqualified, and completely unreliable. Save yourself the headache and hire literally anyone else.

We've used Grahams for a couple of years and their work and pricing are excellent. They've…read morereplaced toilets, kitchen faucets, instant hot water dispensers and whole shower installations for us. Their staff are knowledgeable and friendly. I will only use them for any plumbing issues or needs.

I was very pleased with Durbin Plumbing. Excellent work and customer service. I would most highly…read morerecommend this company for any plumbing issues you may have. They will deliver to your satisfaction.

Cannot recommend. They came out but never got back with me for a quote like they promised…read more Unprofessional.