Your Second Opinion Plumbing just finished their work today, and we could not be happier with it…read more Despite what ended up being a bigger job than originally thought, YSOP made the process smooth, with great communication throughout. I reached out to them last week after water started falling from the upstairs bathroom into the first floor bathroom of the duplex we own. I sent them a message via Yelp and their office responded within the hour, allowing me to pick the time when they would come out the following day. And from there we were rolling. During the initial visit, Cody deduced that there was likely a problem with the flange and wax ring in the upstairs toilet. When they came back the next work day to do the work, we ended up having to get into the walls, where it was easy to see that the 100+-year-old cast iron pipes, original to the home, were actually rusting, with very noticeable cracks in them, leaking water throughout. Over the next day and a half, YSOP replaced ye olde pipes, patched another leak, replaced the flanges on both toilets in the building and moved the plumbing for the basement washing machines, since they already had to work in that vicinity anyway. This was a big job, that didn't come cheap, but they were upfront with all costs and kept to their quote. I also appreciated that they called to give me a 20-minute warning before they showed up each time. Through and through, YSOP was easy to work with, respectful of me and my property and thorough communicated. I will definitely use them again!

Decided to go with this company as they didn't seem to be owned by private equity and next day…read moreavailability. I now understand why they had next day availability. I was quoted 3-400 dollars for a valve replacement only to get a call back two hours later that they can't find the valve anywhere for a Pfister product less than 10 years old, so it needs to be fully replaced. The full replacement was 850 dollars and they installed a chrome finish that matches none of the other finishes in the bathroom and was probably 100 bucks. 3 hours of labor and 100 dollar part (with an access panel!) = 850 dollars and a messy silicone job as a keepsake. Furthermore I requested a quote for a replacement water heater to be told that both (it's a duplex) needed to be replaced. My tenant came back to completely cold water so clearly no final inspection was done to ensure it was fixed after work was completed. After I called to complain and was given reasons for why that's not their fault/problem I was reminded that it's probably because the water heater is old and has nothing to do with them... hmmm how convenient. If I could have left 0 stars I would have.

Our on-demand water heater stopped working. I called for a plumber. He was out the same day at 2…read moreo'clock. He told me that the on-demand water heaters were no good. I needed to replace it with an electric 50 gallon water heater. He told me total cost insulation and labor $1800. I said OK he said you'll have hot water by this evening. Did a phenomenal job taking out the old rep, Plumbing as needed and installing the new water heater just amazing very good service highly recommend them came with a five-year warranty one year labor warranty. I was super pleased. Great job highly recommend.

I recently had a plumbing issue that I could not resolve on my own so I gave Hornback Plumbing a…read morecall (late in the evening) and they scheduled me for the next day. They were on time did a GREAT job for me at a very reasonable price and I've had no further issues. I highly recommend and trust them!!

Good communication, fair pricing, great service and a solid installation of a water heater.read more

I had a very poor experience with Daniel Brown Plumbing. First day-no show. I had to track them…read moredown all afternoon. Second day-call unresolved, clog not resolved. First time we used the shower it clogged again. Called back and rescheduled. They wanted to bring the camera and not give any type of credit or anything. Third call-no show. I had to call them. "Yes sorry I was just about to reach out the camera didn't come in like it was suppose to". I have requested a credit and a call from the manager and haven't received any response. Very unfortunate way to do business.

We currently have a home warranty and when our water heater began leaking we called to request…read moreservice. Because our water heater is an 80-gallon we were assigned to Nine Line Services. Service was scheduled quickly and our new water heater arrived in time for the plumber. The initial service took a few hours and our assigned plumber was very friendly and helpful to answer my husband's questions. I was working from home and appreciated the interruption and sound was minimal. We did notice a bit of water leakage the following day. While disappointed we needed to spend more time on service, Nine Line came out immediately and replaced a bit of piping that was too weak for the new water heater. After the plumber finished the master plumber came out as well for a final evaluation. We had a bit of an up-charge for the larger water heater. Payment was simple and we have a top of the line brand. Our water pressure and temperature has been wonderful. So thankful for a smooth experience!

These guys are great. Mary, on the phone, is very helpful. The plumbers show up on time, get the…read morejob done promptly, and the charges are very fair. I thought I had an outside water leak, so called the company that handles line warranties for the water company. Those guys came out and identified that I didn't have a line leak, found a toilet leak, and quoted me a price several hundred dollars higher than what Nine Lines charged on their "time and materials" basis.

I have used Kerry forever. He and his crew have been the best! I always refer him to anyone I…read moreknow. Thanks for always being there in times when I needed you all!

Me: "Please clean up when you're done. I can't get to that part of the yard from my wheelchair."…read morePlumber: "Yes sir." They didn't clean up their mess!

I originally called Meyer Plumbing in Brooks. Did not realize that Meyer Plumbing was no longer in…read morebusiness and Tom Sondergeld Plumbing had taken over the business. This new company is extremely over priced! Service call $250 includes first hour of service. The second hour is $175. These prices do not include the use of any equipment. So to snake a drain between a washer machine and the A/C unit which is the same room with a drain cost $575. I HIGHLY recommend looking else where. I deal with many plumbing companies having multiple properties and this is the worst I have ever experienced! It's my fault for not realizing I was not dealing with Meyer Plumbing who was a very honest and reliable company. I can not say the same about Tom Sondergeld Plumbing. Yes you are correct I was quoted the price of $250 for the service call which includes first hour. I was NEVER quoted there would be an equipment fee which was $150. I have never used a plumber where the equipment to snake out a drain was an additional charge. Your Service Tech did come the same day but that was not my asking. Apparently you had openings. Checking around town the average cost is $102.61 - $125.63 per hour for drainage stop ups. Your cost of $287.50 per hour may be average to you but seems extremely high to me.

Let's just start this with I just got billed over $1000 to clear a drain!!!! Yes you read that…read moreright and that's after the "took care of the bill." Keep in mind this is a residential drain and they didn't need to dig or cut into anything. This is absurd but it gets worse, the drain they were supposed to clear, leads to my dishwasher and they seen it needed a new hose SO I HAD THEM REPLACE IT. Now it can't/won't drain and will only throws an error code. Taking it further they just blame the appliance, take no responsibility, and then try and convince you that they are an amazing company and did an awesome job. THEY EVEN PUT ON MY RECIEPT "EVERYTHING WORKING AS IT SHOULD"........ DO NOT DO BUSINESS WITH THEM!!!

Over many years Eddie Baker has completed several repairs. Replaced outside freeze resistant…read morefaucets, clogged pipe and each one was completed as promised and to my complete satisfaction. Pricing is fair, I don't know of any plumber who is inexpensive but on my last Service it was on a Saturday with no extra charge. When it comes to plumbing quality is my first priority. Super nice and professional plumber. He explained the repair process and how he would repair. Problem was found and repaired. The repairman took attention to detail in cleaning up. Note: If your repair isn't a emergency I has advised due to prescheduled appointments It would be a couple days. Mine was not a emergency so it wasn't a problem and set the appointment. Highly recommend Baker Plumbing for any repair needs.

Whoever was driving a Baker Plumbing white van on I65 S yesterday morning swerved over to avoid…read morehitting the back of a semi he raced up on and almost hit me as he came into MY lane. Then sped away in the fast lane only to cut through traffic across all 3 lanes to get off on Brooks exit! Not a good look on Baker's Plumbing.