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    Sosebee & Britt Orthodontics - Oakwood GA

    5.0 (1 review)
    Closed 8:00 am - 5:00 pm

    Services - Sosebee & Britt Orthodontics - Oakwood GA

    Orthodontics

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    23 days ago

    Dr. Sosebee, Dr. Britt & Dr. Brown are all great! They provide excellent care & truly care about their patients!

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    Robson Crossing Family and Cosmetic Dentistry

    Robson Crossing Family and Cosmetic Dentistry

    2.6
    (27 reviews)
    1.7 mi

    I had a good experience with this office for years, both for routine cleanings and my Invisalign…read moretreatment, but today I had a really strange interaction with Angelina at the front desk. I called because my Invisalign retainer is starting to tear and wanted to understand the process for ordering a replacement. Angelina said she wasn't sure and that I would need to come in. I explained that I now live over an hour away in Atlanta and was simply hoping to speak with someone before making the drive. As I tried to understand why someone couldn't just explain the process over the phone or return my call, she became increasingly frustrated with me. I wasn't asking for a diagnosis or treatment over the phone, I was just trying to find out what my options were before driving over an hour. I even said I was happy to wait for a call from Dr. Nikola or anyone on the team whenever they had time. Instead, I left the conversation feeling like I was inconveniencing her for asking a reasonable question. It was an unexpectedly dismissive interaction, especially considering I've been a patient for years. I hope it was just an isolated customer service issue.

    My family had a very concerning experience at Robson Crossing Dentistry. One of my parents who is…read moreelderly and on a fixed income, was quoted a total price of $$$$ for dental work. We received that quote both verbally and in writing, and the amount was paid through financing. After the process began, the office attempted to add additional charges of approximately $2,000 more. This was extremely confusing because we already had a written quote for the full treatment plan. When we asked for clarification, we did not receive a clear explanation. While there are some staff members in the office who were kind and professional, our interactions with management were very disappointing. Instead of working toward a reasonable resolution, the situation escalated unnecessarily. I am sharing this experience so others--especially families helping elderly parents--pay very close attention to written treatment plans, quotes, and financing agreements before proceeding. My parents worked hard their entire lives and now live on a fixed income. As their child, I will always advocate for them and make sure they are treated fairly. I simply encourage anyone considering treatment here to review all pricing carefully and ask detailed questions before committing.

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    Waiting room - December 2024
    Great Expressions Dental Centers - Gainesville

    Great Expressions Dental Centers - Gainesville

    2.5
    (11 reviews)
    4.0 mi

    Great Expressions Dental required extensive travel and loss of income for scheduled pediatric…read moredental appointments, then failed to provide services as scheduled. Staff were dismissive and unprofessional, and one child was denied a cleaning after hours of waiting. This appears to be a pattern of poor business and patient practices.

    Worst service you could ever go to in Gainesville GA and i am not talking about the doctor is the…read morelady in front desk who answers the calls. (Jessica) is very rude and unprofessional she gets very aggravated with any questions you ask in regards of insurance , date consultations or anything. I had a despite issue with her this morning , i wanted to make a appointment as a new patient and "Jessica" offer me a schedule till the month of Aug. (Mind you i am calling from the month of April) i try asking her if there is any available for this month she immediately responded with a very rude tone "do you want it the appointment or not" As well when i ask her last name, she responded with "I don't have to give you my name" I still don't believe her real name is "Jessica" and if so please have a talk with that lady. My grandmother goes to the same dentist and my grandma recognize who is she is and admit she is very rude to her as well. If its true that the line was being recorded please go back and listen to the audio because i am no 'Karen" but she did over pass her limit with her job assistance. I called the day 4/20/26 at 8:47am thank you!

    Sosebee & Britt Orthodontics - Oakwood GA - orthodontists - Updated July 2026

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