I was in the process of selling my two story 2700 sqft home. They came in at night, because they…read moreoverbooked for that day. I trusted that the house was clean, and because I wasn't living in the property, it was completely empty, I paid her. As soon as I opened the door, the next morning, a horrible smell of old cleaning stinky mop/water, like dirty mops that you leave drying w/o cleaning, so I assume it was from her previous clients she had that day! HORRIBLE EXPERIENCE! I tried calling the following days, but she never returned my calls/messages! I'm sure she will respond that it never happened! BEWARE AND BE WARNED!

Gaby's cleaning services started out great with no issues. We chose the deep clean and subsequent…read morebi-weekly service. To be clear, when Gaby is at your house during a clean, the work is good. Without her there, our service steadily declined to the point that we terminated the relationship. After complaining about poor service a couple of months ago, the times provided by her team and days we were supposed to have scheduled cleaning began to change. Further, the service got worse each subsequent visit. It wasn't "all the way bad" but little things were being ignored. Further, she began to send messages that her team would be later and later each visit and then they would rush to be done to get out of the home before it got too late in the evening. Finally, we were bumped from our regular day and were asked if the team could switch from Wed days to a Friday night at the end of a day. Of course we said "no" and the final visit was back to Wed. The final visit was a catastrophe. The "girls" Came in at 3:05 and left at 4:30pm. The pictures of this rushed service are those that are attached. This came from one visit - the very last one. It was like an Easter Egg Hunt but instead of looking for eggs, we began looking for areas that weren't cleaned and/or dusted. We discovered numerous incidents where her team didn't bother to move anything - There are many more pictures we didn't submit. Of course, Gaby will respond to this review that she offered to come back and fix what her team didn't do but we had by then told her we simply wanted a refund and didn't want anyone from her "team" to come back into our house as we literally felt violated and "stolen from". (We had already "Venmo'd" payment on our way home (before seeing the job) and the job was beyond horrible). It was so bad we just couldn't stomach allowing her in our home again. The oddest thing happened during our text exchange (see attached photo) where Gaby stated that the abysmal service "wasn't her fault". That also incensed us - whose fault is it? We asked for a refund because she did not provide the service we paid her for. To date, she has yet to provide the same so we are forced to write this poor review. Recommendations: 1. Don't pay her with Venmo as you cannot dispute the charges once paid even if the service is poor. (This is important because she will text you to say "girls are done" and expect payment immediately and likely before you ever see her work. 2. Insist on Gaby checking her team's work before you pay. Or insist she performs the work. 3. Insist on getting your service performed early in the day - the team was horrible at the end of the day. 4. Don't sign up for weekly or bi-weekly service. It seems to me she makes more money off the initial cleaning jobs and does much better to get your business than to keep it.

My mother passed away so we needed to clear out her residence in Menifee. After removing all the…read morefurniture and wall hangings, we realized the house needed a deep cleaning. Found Tidy Transitions and arranged for their services. The communication is stellar and they spent parts of three days in the home cleaning. The results were exactly what we needed!!

I've used this company a few times for cleaning and they have done an awesome job but the…read morescheduling this last time was a total disaster and terrible management. Was supposed to have two cleaners come for 3 hours, one called out sick so I said ok to one for 6 hours. She arrived late and needed more time so came back 2 days later. Was supposed to come in the morning and be done. To my total surprise I walked upstairs at 3:30 having no idea someone was in the house and startled the cleaner who was in my bathroom. I had no text or call from management that she would be arriving 8 hours late. Needless to say I won't be using this company again.

I had a great experience with Kristy Cleaning Service. They did a fantastic job cleaning my house…read morefor the move! I will be hiring her for my other property and for monthly cleaning as well. She and her team worked very hard to prepare my house for my children and me to move in. I highly recommend her!

From the owner: Meet Kristhy Cleaning Service We’re a family-owned and…read moreoperated cleaning company proudly serving our community with reliable, top-quality service. As we continue to grow, we’re excited to open up more availability — and we’d love the opportunity to become your go-to cleaning team! Our Services Include: • Residential Cleaning • Move-In/Move-Out Cleaning • Commercial Cleaning • Airbnb / Short-Term Rental Cleaning • Carpet Cleaning • Tile & Grout Cleaning • Pressure Washing Whether it’s your home, office, or rental property — we treat every space with care and attention to detail. Let us help you keep it fresh and spotless!

I've rated this cleaning service before but it's been a while and I wanted to share my praise. Maid…read moreSpotless is a great, reliable company. They have been cleaning my house for years and I am grateful for their professionalism, consistency and responsiveness to my requests. Betty, the owner, always makes sure that I have the same team and if there is a need for a change she lets me know. My house always looks great and smells amazing after a cleaning! If you are looking for a cleaning service then look no further.

Maid Spotless is far better than any other company we've worked with in the past. Friendly,…read moreprofessional staff who offer superior cleaning services. Betty communicated with me efficiently and had her team arrive promptly to consult with me for what we needed done. Made everything sparkle! Would give them the highest recommendation if you are looking for trustworthy, thorough home/office cleaning services.

I am a returning customer. They did a great job on a move-out cleaning. The tenant did almost no…read morecleaning but the two cleaners came and knocked it out. I will use Tranquil Home again.

The cleaning crew (Akira and Francesca) who came to the home were friendly and professional. They…read moregot started immediately after the home walk-through, and I felt at ease knowing how serious they treat their work. While they were cleaning, they kept open communication on how I would like things to be organized and disposed of; I told them prior to starting that a family member would be doing their own sorting at a later time, and they were completely understanding of our circumstances. Though their services may not fit the tightest of budgets, the end results speak for themselves. I recommend others work with Tranquil Home for their cleaning needs!