Very dismissive attitude from the bearded guy (not Colin who gave me his card). Treated me like I…read morewasn't worth his time when i revealed god forbid I'm on a budget for boat speakers. I am new to this market so he could have taken an opportunity to educate, even humor me. But his facial expression and innuendo said it all. Was worse than a used car salesman...at least those guys are pleasant while they're trying to sell you something. This dude was straight up rude. Won't be back. I added the star out of pity.

The crew was super knowledgeable and helpful! I was surprised how great my new radio/navigation…read moresystem sounds & was the latest technology. Quality service and skilled installers. Thanks so much !! I highly recommend it!

I was in a car accident in April 2025 and ran into ongoing issues with my Toyota--the head unit…read morekept rebooting and was basically unusable. Toyota couldn't figure out a fix, and I hit a complete dead end. On a whim, I stopped by Audiowerks, and Dave had it fixed in literally five minutes (no exaggeration). To top it off, he didn't even charge me. Outstanding service, real expertise, and genuine kindness. Audiowerks has my highest recommendation.

Horrible experience. They took over two months to install CarPlay and a new back up camera on my…read morecar, and damaged my bumper while it was there. They also installed a more expensive head unit than I had agreed to, and made me pay the difference. I tried to work through my insurance company to deal with the bumper damage, and Morgan the owner told me to "take him to small claims court"..Not the kind of response you want to hear after spending $3k+ here. I do not recommend anyone do business with this shop.

This summer my stereo in my SUV quit playing CDs' , giving me an error message after a moment or…read moretwo. (15 yr. old Bose system). So I did some research online for a good place to check it out and either repair or replace it. I stopped at one place, and the owner didn't even bother to look at it; he just said it would cost me @ $300. either to have it repaired or to replace it... I wasn't impressed. I took it to Sargent's Stereo, and was absolutely delighted with the level of service and expertise. The owner came right out and took a thorough look at it, asking me questions and troubleshooting the problem. Once he found the cause he explained in detail what was going on, and gave me estimates on sending it off for repair to the manufacturer (which I found would be cost prohibitive), or to replace it with a similar quality new stereo. We looked at and discussed pros and cons of the systems he had in the store, and I found him to be very honest and customer oriented, focusing on my needs. Very helpful and informative. We settled on one he recommended, (after he explained his reasons as to why he thought it the best system for my car compared to others he carried), at a very reasonable cost, which included installation while I waited. I found Sargent's altogether a great experience, very good at what they do and trustworthy. Very reasonable prices and really excellent customer service. Along with so many other Bend residents, I'm sad the Sargents are retiring soon after 35 years of great service, but he tells me he is leaving the business in good hands, to a long time employee who thinks just like he does, and who will provide the same level of top products and service for many years to come. I can't recommend Sargent's Stereo too highly... you won't go wrong getting your next car stereo there!

Nobody will answer the dang phone,I've called three times.very dissapointing.i just need to know if…read moreu have an adapter for my car

I wish I could give this "company" zero stars as they couldn't even bother to show up for the…read moreappointment they set up. Doors closed, nothing on the window aside from hours stating they should have been there an hour prior. Another gentleman, sitting and waiting in his car for them as well. I wonder how many people have waited for them like this to never have work done. Go literally anywhere else.

Awesome technicians, very satisfied with all the workers, including the office staff; performance…read moreand the installation was flawless. It was nice to drive up and get my stereo needs met, I was given the option of, "wait now, and get squeezed in after current customer, or make an appointment to come back the next day. It was nice to see that they have such flexibility with their customers. I will definately recommend this shop to my friends and family.

I hired him based on the quote he gave me. So glad I went with him! I had an aftermarket…read moretouchscreen stereo and back up camera to install. The first attempt was cut short with a defective unit. The second attempt we had a working unit but the AC unit was unsecured in the console. After contacting the manufacturer, we got everything set up perfectly. The whole time he was perfectly willing to deal with the setbacks, never asked for more money or left me hanging. He is a good man, and thorough. 5 stars in my book and you should absolutely hire him!

From the owner: Electric Scooter Repair and tuning. All general electronics including automotive audio, home…read moreoutlets and some appliances.

What a great company! We outfitted multiple family vehicles with remote start and a rear view…read morecamera for my wife's Explorer. Great job and they all love the new features of their vehicles! I put a new grill on my F150 KR with LED lights and had a problem with one of the lights and the manufacturer of the grill changed the LED lights and the team here went out of their way to make it right on their own. What a great team and family run local business! Thank you, Jamie, Skyler and Anton! They have many cool options for Overland Bound and accessories for towing, lighting, stereos, etc. Too much to list here. Check it out! I highly recommend them and will be back for more!

Went to the store to talk about stereo replacement for my RV. I sent pictures a few days later. I…read morecalled and left a voicemail. No reply. Called a few days later, left another voicemail. Still no reply or call back. Disappointed to never get a return call Went to a competitor in Bend instead

I dropped off my truck on 3/2/2026 for a new stereo installation after explaining the week prior…read morethat my old stereo was cutting out and draining the battery. I was told to just drop it off on 3/2--no specific time was given. When I arrived at 9:30 AM, George didn't know who I was and said he had marked me as a no-show. That should have been my first red flag. I left my truck anyway and was told I'd get a text when it was ready. By 3 PM, I hadn't heard anything, so I called--only to find out it had already been done and no one bothered to notify me. When I picked it up, I was told the dashboard piece we had discussed the week before wasn't ordered and would take about a week. Two weeks later, I had to call again, and once again George had no idea what I was talking about--though somehow the part was there. I scheduled another appointment, and the same thing happened: no call or text when it was ready. We had to stop by, and my truck was just sitting in the lot. To make things worse, the stereo is still having the same issue--music cuts out randomly. I stopped in again on 4/3 and scheduled a follow-up for 4/9, but needed to reschedule. When I called, George again didn't know why I was coming in, put me on hold saying he was "under a car," and never returned to the phone call. I waited nearly 10 minutes before having to hang up and go back to work. I followed up with a text and never got a response. At this point, I'm done. The communication is terrible, the issue was never fixed, and I've had to make multiple trips for something that should have been handled correctly the first time. I just wanted a working stereo--not this level of hassle. I'll be taking my truck somewhere else.

George helped me get exactly what I needed for my 1979 Ford F150 truck. It was exactly what I…read morewanted. Great price . They know what they are doing. I would absolutely use them again

I found Roger and Eastside Mobile Electronics about 10 years ago. Discovering gold in California in…read more1849, pretty good . . . but not as good as this find. Roger solves problems that you think can't be solved. I know we all can be stupid, but you know what's truly dopey? Going to the dealer for something that you can have Roger and his mighty crew do. If there were 400 stars, it wouldn't be enough. This man is not only competent, he's an absolute sweetheart! His wife better appreciate him! I sure do. And, the beaut is you don't have to sit somewhere and waste time staring at your phone. (You should maybe stop that, anyway. It's hard to watch.) EME comes to you. I'd go on, but I'm afraid Roger might think I'm after him. Ha!

Great service, friendly and fast! Jason and Austin replaced the marine stereo deck in my Speedster…read moreboat this morning and it sounds great!!! Thank you guys!

These guys are the best around. Great friendly staff that gets the job done every time. I have been…read moregoing there for my kids BMX gear and now that we have dirt bikes it is the only place I go. Fair pricing on items and if it's not in stock they can get it. Bottom line this is the one stop shop for many needs, don't waste your time ordering online go to Zoom.

Took my rim off at home and brought it in because I don't trust these bike shops with my machine…read moreand I'm new to the area. Twenty bux sounded fair to mount my new tire on my rim. . . I went to get it the next day after they said I needed to leave it with them rather than just wait for them to mount it. ?? Went to pick up.. after paying an additional 20 to balance it I noticed that the weights they used were incorrect for my wheel. They swore up and down that I was wrong and the weights were "the right ones". Well, I paid and left only later realize they had marred my rim with the incorrect weights by pounding them on!! I don't know about anybody else but this is exactly what I was looking to avoid! By the way... a tire changer is only $50 at eBay... I recommend! Disappointed... hope they see this and refund me... Glad I kept the bike at home too...Steve.