Thank you ! My sweet little Mom was a patient of yours for years..She loved you girls so much!…read moreAlways right there to help her! After years of having the most difficult time having a conversation, a friend gave Mom the magazine for Hearing Impaired. My Mom then with the help of both of you realized she could wear hearing aids! After that Mom & I were so happy because we could actually sit down & have a wonderful conversation! Dad is now having trouble..and the first Dr.'s he said he was calling...Imagine Ears! Thank you for taking such good care of my Mom, Kathleen J. all those years. Joyce J.

I am so glad I get my hearing aids from Elizabeth and Kris and the rest of the staff at…read moreImaginears!!! They are such good people, kind and accountable. And, in my hearing aid works great!!!

Audiology Associates of So. Or Inc. was recommended to me by my Primary Care Provider, Michelle…read moreKitchen. I was were pleased when I met Taylor Boney Au.D. He was very Knowledgeable & Caring. He took his time explaining the process. He was very through. I did not feel rushed at all. I would recommend him to everyone.

I regrettably report the quality of service at this clinic is less to be desired. In summary, I…read morefelt like I scheduled and paid for a level two car wash, but instead was sent through the machine at a fast pace without any actual water/washing and then handed a dash wipe at the end as if the dash wipe is sufficient cleansing of the entire vehicle. Details: I have been to this clinic three times during the year and a half I have lived in the valley and not once have my hearing aids been plugged in to the computer system, checked for a software update, or cleaned/serviced like my previous audiologist office did. Additionally, my hearing has not been tested since moving here. My previous provider tested me once a year just to see if there's were changes in my hearing that occurred so she would know how to adjust the levels of my hearing aids. It was explained to me when I asked why certain things weren't done for my visit that insurance doesn't always pay for this or that and some of the service is a little bit of a fluff but what if your patient actually wants a higher level of care? I believe that option should be offered. So my suggestion to management: it should be made clear what each appointment will consist of and if your insurance does not pay for this or that that there is an option to have that level of service along with the out-of-pocket price for that level of service. Additionally, during the 6 years I have had my hearing aids, every prior appointment at my previous clinic, was at least 30 minutes long if not an hour depending upon what was occurring. Since coming to this clinic, I have literally not been in there longer than 20 minutes total out of three appointments. The one positive is I had to replace a plastic piece and they got me in within 24 hours to do so which I do appreciate. The doctors themselves are quite nice, friendly, and welcoming. The scheduling staff are also nice. I just think the quality of service that has been created is significantly lacking. My hearing is a crucial component to my daily life and my career. Hearing aids are extremely expensive. Therefore, the quality of service during my audiology appointments is an important aspect to my overall self-care and quality of life. The level of service this clinic provides does not meet my standards of what I want or what I think I deserve in terms of hearing care. I am overwhelmed with disappointment in the quality of service and I do not recommend this place.

I took my mom to see Tony and Aaron at My Hearing Centers recently for a new hearing aid. We had…read moreseen Tony a few years back but then another family member started taking her to someone else. Now that I am caring for my mom I ran straight back to Tony, because he was great! He was professional, friendly, and treated my mom so well! He really knew how to communicate with mom, knowing she is almost completely deaf, and he was very respectful. Tony now has a beautiful new space, and a team of wonderful people he works with. We met Aaron and Julie and everything about our visit was so nice. They were very comfortable people; kind and accommodating. Aaron was really fun to work with and explained everything to us very well. When I called the next day to order the hearing aid, Julie called me right back and let me know she got the message, and sent it to Aaron who would call me back as soon as he could. And he did!! That's the way calls should be handled! We'll be working with Tony again for her fitting and adjustments and we're really looking forward to it! They continue to prove they are a top notch company that provides real human interactions. I'll review about the hearing aid and service we receive after she's had the hearing aid for a while. Bottom line...these guys are fantastic!

This company is horribly annoying. Just because I am 72 years old they seem to think I need a…read morehearing aid. I get constant spam mail about what they have to offer. Not only does this make me angry, it always wastes valuable resources, i.e. paper and postage. YUCK!

I am deeply disappointed and frustrated with my experience with Miracle-Ear Hearing Aids. I feel…read morecompelled to share my story to warn others about the unethical and exploitative practices of this company. My encounter with Miracle-Ear Hearing Aids can only be described as an unfortunate example of usury at its worst. From the moment I stepped foot into their store, I sensed something was off. The salesperson approached me with an overly enthusiastic smile, eager to make a sale. They wasted no time in persuading me to purchase their top-of-the-line hearing aids, promising me a "miraculous" improvement in my hearing abilities. The price they quoted for the hearing aids was exorbitant, but I trusted their claims of exceptional quality and transformative results. To make matters worse, when I tried to reach out to the company to discuss my concerns and seek a resolution, their customer service was shockingly unhelpful and dismissive. They showed a complete lack of empathy and were unwilling to negotiate or provide any feasible options for relief. It was clear that their primary objective was to exploit vulnerable individuals for financial gain. In addition to the usurious pricing, the actual performance of the hearing aids was far from miraculous. The promised improvement in hearing abilities was nowhere near what was advertised. The devices frequently malfunctioned, causing immense frustration and inconvenience. It became apparent that the emphasis was on profit rather than providing a genuinely effective solution for individuals with hearing impairments. In conclusion, my experience with Miracle-Ear Hearing Aids was a disappointing and financially burdensome ordeal. Their usurious practices, combined with subpar performance and abysmal customer service, left me feeling deceived and taken advantage of. I strongly advise anyone considering Miracle-Ear Hearing Aids to exercise caution and explore alternative options. No one should have to endure such exploitation and disappointment when seeking help for their hearing difficulties. The one thing that really got me was that they told us my fathers 3 year old aids were no longer under the lifetime "warranty" (really just a service thing not a warranty) and couldn't be repaired as they were too "old" and parts were not available anymore. When they purchased $15,000 worth of new aids, they said they would repair the old ones for free. Hmmm, it's a miracle, they were able to fix them. RUN and RUN fast, they do not care about you, only your money.

While front staff seems knowledgeable I question the doctor and his assistant. "Most people your…read moreage don't have hearing loss." This maybe true but most people don't die at age 66 either. Or have heart attacks at 43. Then preforms the hearing test, showing hearing loss. Interesting exam. Didn't clean out ears as stated by staff during special hearing test event when I made the appointment. Suggested return in a year.

Saw Dr. Reeck for a 2nd opinion, I saw Dr. Chambers 1st. Dr. Chambers was older and nice to me but…read morehis exam was not thorough and my insurance was charged for a scope procedure but I did not have that done. Since there was only one ENT group in our area I had to use the same group to get a 2nd opinion. I went to see Dr. Reeck for this. When i arrived he already looked angry or upset with me. He talked to me and got my history and then did a very fast painful jerky scope of my sinuses. He said they look totally normal. (Like I was faking or lying) when he looked in my mouth and throat I had a tooth that had a cap which had come off and I had an appointment with a dentist to get it fixed but it wasn't painful so no hurry. He said as he was examining my mouth, 'of course you have teeth that aren't taken care of.' Like I was a lowlife of some kind. I'm actually a retired nurse and was offended by his comments and thought what if I was low income and couldn't afford dental care? That was really unnecessary. When he looked in my ears, the one giving me problems had wax in it. He said oh my g-- you need to clean your ears. Embarrassing but when I said I had been told q-tips don't work they just push the was farther in, he looked at me like I was crazy, rolled his eyes and shook his head. I am a clean person and really felt he had formed an opinion of me and that's what he went with. He also did nothing to help me. He said my medical Dr. would have to help me figure out what was wrong in my head near my ear.

Dr. Reeck is smart, chill and was a great listener. I had a tumor on my parotid (salivary) gland…read more When I first went to see him, he started explaining what my growth was and then paused to ask me about my background. I'm not a medical doctor, but am a biologist, so I understand some of the technical speak. He asked about my background so that he could tailor a conversation not over my head but also not under. The tumor was about the size of a grape, but wasn't causing facial paralysis. Therefore, surgery was optional. Dr. Reeck explained a lot about what the tumor likely was, complications with its position, etc. Then, he asked me what I wanted to do. He listened to my thoughts and answered more questions. I greatly appreciated him taking the time to have the conversation so that I felt empowered to make the decision. Dr. Reeck never seemed flustered by my questions or stupid jokes. He rolled with it all. His bedside manner was light-hearted, calm and refreshing. As another reviewer noted, Dr. Reeck is down to earth. That really captures him. He visited me before surgery, again with his calm, caring persona. I had no reservations about going into surgery. His confidence, without being pretentious, was admirable. His bedside manner shined again during my post-op appointment. His medical assistant, Alex, was friendly, kind, efficient and effective. If I ever need another ENT appointment, I know who I will seek out!

I've been hard of hearing for several years, but because I had a bad experience with an audiologist…read morein California, have been hesitant to purchase hearing aids. Craig Berg was recommended to me, so I decided to give him a try. At first he worked with old hearing aids that I had been given. I just purchased new hearing aids yesterday. Craig has been helpful, knowledgeable, and patient with me. He has not been pushy or condescending. He listens and works to find a solution. Hearing Aids are expensive because part of what you're purchasing is the services of the audiologist for the life of the hearing aids. I feel comfortable that Dr. Craig will do what he can to help me hear better and get the most out of these new hearing aids. I highly recommend him.

Outstanding audiology professionals. Thorough, efficient and friendly. Highly recommended.read more

I wrote a review on Google three years ago, expressing my appreciation for the excellent service I…read moreconsistently receive at Imaginears. They are trustworthy. I continue to be impressed and grateful for their presence in the community, their intelligent care, and their outstanding service. Thank you!

Unbelievable service! Called them at 8 am searching for a charger for my hearing aids - which I…read morehad forgotten when I packed for my trip. They had one in the Medford office but not in Ashland where I am staying. They hand delivered the much needed charger to my hotel just after noon! Now off the the theater with recharged hearing aids. These folks are amazing.