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    Jay Reeck, MD, FACS

    3.2 (6 reviews)
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    Southern Oregon Orthopedics - 24 Hours Post surgery!

    Southern Oregon Orthopedics

    2.4(92 reviews)
    2.4 mi

    Southern Oregon Orthopedics has some great doctors. I had my shoulder replaced by Denard a few…read moreyears back. He did an outstanding job surgically but the medication aftercare was atrocious. It was the most painful recovery. Be prepared with your primary to get pain meds after surgery here. Otherwise I would recommend this place.

    I have to add another 1 star review for this terrible organization. Our chiropractor referred my…read morehusband here for consultation for the pain in his left knee. He was seen by a PA, Sofia, who had my husband take a blood test and referred him to Josh, a physical therapist, for a consultation in which he recommended six weeks of physical therapy twice a week. My husband saw Sofia the following Monday. She had him take more x-rays & gave him a big Cortizone shot in his knee, which worked wonderfully. On Tuesday, he had his first PT session with Josh. Later in the evening and into the night he started feeling a LOT more pain and his knee swelled. By Wednesday morning he could hardly get out of bed and was experiencing severe pain that was 10 on a 10 scale. He could not walk without canes or crutches, moaning at every step. He could not move his leg very much at all without excruciating pain. He called Southern Oregon Orthopedics to see if someone could help him because his left leg was hurting all the time from his knee all the way down to his ankle but no one was available. He could NOT get through to a human being. Someone finally called him back and suggested he go to their urgent care, which he did. Our good friend is an RN and he took my husband to the urgent care at Southern Oregon Orthopedics. Our friend strongly recommended that my husband request a sonagram to rule out a blood clot. My husband requested this of the person at the front desk who sent that request on. In a little while a medical assistant came out and said she had conferred with her boss, ANOTHER medical assistant, and they did not "think" he had a blood clot and that he should go home, elevate his knee, and put ice on it. (He had been doing that non-stop since his pain began.) NOTE: it is against the law for medical assistants to diagnose and prescribe. Again he asked for a sonogram. She said that they didn't think he needed one but if he insisted, she would write an order for him to go to Asante and get one. After he left Southern Oregon Orthopedic, he decided to go to Provident Urgent Care where they gave him an order and sent him immediately to Provident Hospital. At Provident Hospital, they checked him in immediately and after about 10 minutes the sonogram technician gave him a sonogram. Before he left the hospital, the Provident sonogram technician sent the findings to the doctor at Provident Urgent Care. The medical doctor at Provident Urgent Care thought it was very important that my husband get a sonogram to rule out a blood clot, which matched what my husband wanted and what our RN friend recommended. (The only ones who disagreed were the two medical assistants at Southern Oregon Orthopedics who were NOT legally qualified to have opinions.) My husband canceled all of his PT appointments at Southern Oregon Orthopedics. At Provident, the doctor gave him a referral to the Sports Medicine medical doctor at Provident Hospital, which is where my husband has decided he will be going for future treatment. My husband said he will never go back to Southern Oregon Orthopedics. He said they are very disorganized, that they don't seem to care about their patients, and that they don't have the right level of people dealing with emergency situations. He said he got a very different level of care in an expedient manner from medical doctors at Provident. And furthermore, if they bill Medicare for what they didn't do yesterday, I will file a charge of Medicare fraud. I understand these people advertise a lot. Perhaps if they took good care of their patients, they would get referrals and wouldn't have to spend so much money on advertising; then they could focus on providing even better care.

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    Southern Oregon Orthopedics
    Southern Oregon Orthopedics
    Southern Oregon Orthopedics - Patient waiting area inside our offices at Southern Oregon Orthopedics.

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    Patient waiting area inside our offices at Southern Oregon Orthopedics.

    Asante Rogue Regional Medical Center - Main entrance

    Asante Rogue Regional Medical Center

    3.1(112 reviews)
    2.4 mi

    Nursing A+ Doctors A+…read moreFacility. C. Nicely designed rooms with good amenities, but heater didn't work on a VERY cold night, and staff didn't seem to know who to get to fix it. Very kind Ly brought me extra warm blankets but I was still uncomfortable. FOOD F+ Unappetizing, institutional. Everything tasted of sugar and artificial ingredients. In four days I had one meal I enjoyed, and I am not a snob. Luckily nursing has snacks on hand including yoghurt and juice which kept me from starving

    I fainted during dinner at Heresay Restaurant in Ashland. The bartender called 911 and I had the…read moreBEST assistance from the EMTs who responded. They took me to the ER at Asante. I was immediately given tests by two EXCELLENT technicians, one of him were a name badge: Ramirez. Fortunately in the ambulance, I was given both IV sailine and an EKG, which was fine. The sailine IV restored me and it's a darn good thing! After the text finished with me, I was put in the giant almost empty waiting room of the ER and told it would be somewhere of between 6 and 24 hours before I could see a "service provider", which I think may be double speak for a medical doctor!!! Yes, you read that right. I was brought in by ambulance and I was told I needed to sit upright in a wheelchair for as much as 24 hours. Now some of you know me. What do YOU think I said to that????????? I politely said, "I am going home and going to sleep. Sleep heals me. What I am NOT going to do is sit up in a wheelchair or lie on the ER floor (which did not look sparkling clean but maybe it was just old) for as many as 24 hours hoping that s-o-m-e-d-a-y maybe I'll be seen by a medical doctor." The corporate management of Asante is, in my humble opinion, moneygrubbers who do not give a darn about patients. They have a demonstrated track record of that via the various lawsuits and out of court settlements they have had to make. I feel sorry for the doctors and nurses and other staff who have to work there. I am glad for all of the patients that have gotten good care because of the kindness, compassion, as skill of the people who work in Asante, including the good doctors as certainly all of the RNs and other staff who actually do their best to help patients. I wish we would get a different medical group here in the Rogue Valley. In the meantime, my husband and I are primarily working with Provident had receiving very good treatment.

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    Asante Rogue Regional Medical Center
    Asante Rogue Regional Medical Center - Asante square logo

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    Asante Rogue Regional Medical Center - Turn right

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    Medical Eye Center - All providers

    Medical Eye Center

    3.4(89 reviews)
    1.9 mi

    Nurse? Yvette, the ladies at the front desk and the Doctors were all amazing and super helpful…read more Full lasic done with zero issues and amazing hospitality!

    The doctors are great--I have absolutely no complaints about them…read more My issue is with the billing department and front office staff. I was effectively dismissed from the practice because of a $45 copay that went unpaid for more than 90 days. When I called to schedule an appointment with my eye doctor, the front desk told me that my account had been sent to collections and that they could not--or would not--schedule me. I was told I was no longer allowed to be seen by the practice. For context, I had been a cash-pay patient for more than 10 years because I did not have health insurance. During that time, I paid thousands of dollars out of pocket for treatment of uveitis, an ongoing eye condition that is causing vision loss in my right eye. When I finally obtained insurance and used it for the first time, no one informed me that I had a $45 copay. The bill went unpaid for over 90 days, and apparently that was enough to have me sent to collections and dismissed as a patient. I contacted the billing department to resolve the issue. They could not tell me which collection agency had the debt, and they would not accept my $45 payment directly. Frustrated, I left $45 cash at the front desk and left. Two months later, while still experiencing a significant flare-up of my condition, I called again to schedule an appointment. I was told I still owed money, that my account had been sent to collections, and that I had been dismissed from the practice. There was no record of the $45 cash payment I had left. I can't help but wonder whether my doctor is aware that a long-time patient with a serious eye condition was turned away over a delinquent $45 copay, that was paid.

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    Medical Eye Center
    Medical Eye Center
    Medical Eye Center

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    Jay Reeck, MD, FACS - earnosethroat - Updated August 2026

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