Was dropping something at the return center. Accidentally knocked some papers off the counter…read more Wouldn't be so bad but a few years ago I had a heart problem and a small stroke, so picking small items off the floor is a big no no. Do ya the that a close associate offered to do it for me even though he was standing right there? Shit no. Another customer was good enough to help out.

Yikes! How does Staples stay in business with their over-the-top pricing? $75 to copy 100 pages?…read more $18.99 ($19, for cryin' out loud), for just one ream of Staples recycled printer/copier paper?? At least I can say I do appreciate that they have an Amazon returns counter.

This business is awesome and convenient. Owners are…read morewonderful people. Helped me so much when I needed faxing and notary!

I am very glad that Baltimore Mail and Ship exists. They…read moreseem to do fine with packages we send. SADLY, despite saying that they take Post Office USPS packages, expect to be LECTURED when you go and drop off USPS packages. They act like it is a chore, and tell you they will have to walk it over to the post office, and try to shame you into not bringing USPS packages - even though they earn a commission on FedEx and UPS packages. Please change your sign if you do not accept Post office packages They seem to do great other than this glaring weirdness.

Just an all around good spot with friendly, helpful employees…read more I'm kind of a regular there, but needed help today. The app showed they had a product in stock, but I struggled to find it. The manager walked me over, mentioning it's a popular item and that's sometimes online stock isn't accurate. Luckily they were in stock. I mentioned it was cheaper online and he said "No problem, we'll match it at the register." Stoked to find quick help who was quick to offer the better price. It's small things like this that keep me loyal to certain places.

I call to see if they have rental forms & "yes" they do!! Thanks so much & for answering the phone…read morequestion;)

Bernie @The Copier Doctor, really saved my bacon! I have an old Brother printer that I know how to…read moreuse. That's saying a lot since I am technically challenged. The printer stopped cleaning itself and after a couple of months vacation it stopped printing in color. Bernie talked me through how to try and bring the color back. And, it worked! Now, I don't have to buy another printer. Bernie also sells recycled cartridges that fit my printer. Thank you, Bernie.

Bernie is more than a class act - His prices are always fair, but it's his knowledge and his…read moreexcellent customer service that sets him apart - For example, he walked us through some printer driver software over the phone - our charge? "Keep buying your parts and ink and toner from me. I appreciate your business."

Terrible! 0 stars if that was an option. I went there today to print out a story I had done for a…read morefriend. I had worked really hard on it and wanted it to look good. I had emailed the pdf to myself because the website said I could print it straight from their printer. I consider myself fairly savvy in computers but a new set up can always be a little overwhelming. The guy behind the counter acted like I had barged into his home and made myself comfortable using his kitchen and eating his food. Trying to get help was like pulling teeth. I nearly bit my tongue off as "Keep your mouth shut, don't be a Karen" went thru my mind more than a thousand times. I get people hate their jobs, but is showing basic decency to another human being really THAT painful??? I wasted $50 printing it out multiple times never getting what I was hoping for. I went back home and used my computer & printer. It looks fine, not great like I wanted but at least I don't feel like a bother... my food is better anyway. Will never go back.

Office Max on Willamette Street has really gone down hill. This evening I needed one photocopy and…read moreasked the attendant at the copy counter of the copy center if I could get one copy made. I didn't want to use a credit card in the self serve machine for just one copy. In less than 15 seconds, she came back with the photocopy and proceeded to tell me that it would be $2.50. "What?," I replied. She showed me a sign by the cash register, blocked by another sign, stating that one copy costs $2.50. I asked her why she didn't tell me that at the time of the request. She shrugged her shoulders. I asked to speak to a manager and along came, DESTINY.... WOW! A 20-something, rude, manner-less girl, who rushed to the counter and emanated a putrid stench of body odor. She clearly received little to no training on how to treat customers with respect. My bank removed the $2.50 debit from my credit card. I will go into Office Max tomorrow for the very, last, time...to give them .35 cents for the one photo copy that I received. This Office Depot location won't be operating for much longer, guaranteed. You need customers to succeed. They are leaving one at a time and NOT coming back.

This company over charges , bills for services not received !!!! this crap printer I leased…read moreshould be town away !!!! Prints several blank pages and charges for them , ask them to fix the issue and they charge for coming out to service the machine that they don't fix . Must be a scam I get overage charges for printing , funny thing is how do they know what I print since they don't return calls and never call to check the paper count ! When they do show up after I complain it's random not for days after I call and never with a appointment, last time they came in messed up my computer!!! My rep ( that's funny ) he has no clue about customer service , I actually do not believe this company has any good customer service , I would never recommend this company EVER

We have been doing business with Pacific Office Automation for quite a few years and are very…read moresatisfied with their products and service. When we have an emergency or need quick service they are always there in a very short time to get us up and running again. The variety of equipment they have gives us a choice so we can get the right equipment for the job. We recommend them very highly for any business or personal need for equipment, service, or technical problems.