I am 36 weeks pregnant with my first and WILL NOT be using this OB for future pregnancies! Like the other review, I was bounced around from midwife to midwife, never saw the same person more than twice and only saw a doctor once. At my first appointment, I was 10 weeks and they asked me "why are you here?!" and laughed at me. Apparently I was there two weeks early but that is when I was scheduled for. Then they tried to charge me for that appointment even though all they did was check my weight and blood pressure! Then at my first real appointment (12 weeks now) the midwife had a hard time finding Robbie's heartbeat. She said "Oh, well I can't seem to find a heartbeat..." DO YOU KNOW WHAT THAT DOES TO A FIRST-TIME MOM??? I freaked out!!! Thankfully, she did eventually find a his heartbeat, though. At this appointment she had my thyroid levels tested because my thyroid felt enlarged. About a week later she called me to let me know my thyroid is hyperactive and this MEANT that my child WOULD have brain, heart, and developmental defects and that I would have to see a specialist. When I hung up the phone, I cried for at least an hour. She was so cold and made me feel hopeless. Then, I saw the specialist, who has done multiple ultrasounds, and has found no defects. When I told him what the midwife told me, he was appalled. He wanted me to have an antibodies blood test done. I asked if I could get this done at my OB's office he said no because the lab at the OB is often incompetent and often performs the wrong test!! A few weeks later this specialist ordered a c-section because my son was measuring too big to fit through the birth canal and attempting a vaginal delivery could result in needing to break my son's bones. A couple of weeks ago, I asked a midwife (Lois) if I would be guaranteed a c-section if I happened to go into labor before my scheduled c-section. To sum it up, she basically said that if she were at the hospital, she would try to talk me out of a c-section. She said I was choosing to have a c-section because it was easier for me and I was not taking my baby's well-being into consideration. She asked me why I wanted a c-section and I told her about my brother's birth complications and his life-long health complications that resulted from his birth. She looked at me like I was crazy. She was just downright rude! I've spoken to several other women and they can't stand Lois either. Just last week I had an appointment and they had no record of my visit! I waited in the waiting room for nearly an hour and had to show them my appointment card to prove I had an appointment because I was not scheduled in their system. When they finally called me into the examination room, they rushed me through my appointment. The lab tech had already closed the lab and acted frustrated that she had to set up the lab again to take my blood. She was very rude, rushed me through, and was extremely rough, causing a large painful bruise. This office could be okay if they trained their staff on proper communication and treating the patients with respect. They also need to be reminded that their patients have not been through medical school and they are scared. They need to be treated with compassion and need to have things explained to them in a caring way. I have actually had a few midwives and nurses that I really liked. Lynn is great, so is Dr. Francis. Stacie is very professional but her bedside manner needs some work. I LOVE EILEEN!!! She is so sweet but also professional and knowledgeable. I have heard from friends that Dr. Rolee (probably spelling it wrong) is great but I have not seen him. So the office really does have some good staff but some of the staff members are ruining it! I will most certainly not be seeing Lois again and the receptionist staff has been incompetent on more than one occasion. Looking for an OB? Look elsewhere or ask for Dr. Francis, Dr. Rolee, or Eileen. Ask lots of questions and make sure your appointment is scheduled on time and is ACTUALLY SCHEDULED. Good luck=) read more

When I was just a regular patient, I loved them too! Dr.Malik was the first doctor to suggest clomid and not say negative fertility things to me. I was happy. BUT when I got pregnant on my own, that when things changed. I am overweight and older. So I was classified as hi-risk. I rarely saw an actual doctor. I just got bounced around to different mid-wives. They fussed at me for gaining 1 pound in a month...and that's when I guess I started to get defensive. The next month, I was rubbed raw trying to find the baby's heart beat and the mid-wife didn't seem to care. She didn't say sorry or stop when I was almost in tears and there was blood from being rubbed raw. I know I am overweight, but this was the miracle baby I had waited for...I wasn't going to do anything to sabotage my baby's health or mine during pregnancy. When I finally saw a doctor, he was very knowledgeable, but had no bedside manner. He was shocked that when he said c-section, I requested stitches instead of staples. (I have 3 other overweight friends who had issues with their staples so I didn't want that.). I had to wait over an hour twice for blood work because of "miscommunications" as they call it because the blood drawer was confused once and didn't see me the other time. Billing department wasn't much better. They demanded money for future services, but wouldn't bill me until later. I have to have a bill to turn into my flexible medical spending account department. When I told them that, they acted like I was crazy. By the time they billed me, I didn't owe them much since all the copays and deductible had been satisfied by the hi-risk doctor instead. I would go back to see Dr. Reynolds. He was the most patient and sympathetic person I saw. Gina, the mid-wife, was sweet as well. I wish the doctors' office would understand that first time mothers are scared and anxious. We aren't trying to be difficult...we are nervous. A little kindness and bedside manner goes a long way! read more

Plus for descent representation in front. As for being seen appropriately and feeling comfortable with your OB negative. They seem to be the only OB available for everyone and are careless to patients. Worst Obgyn ever read more

The midwives have been wonderful, but the woman who answers the phone is extremely rude. Every time I have to talk to her, she takes a sarcastic, condescending tone. read more

This practice saved our lives (Smyrna and Austell locations). I had been going to another practice during my pregnancy and even though I felt like something wasn't right, I put my trust in those doctors. Fast forward to my first appointment with South Cobb. They triple checked my blood pressure and were worried about my urine sample. When the midwife saw me she knew we were in trouble. From there we were sent to the hospital and the rest is history. Each doctor has amazing bedside manner and they are very good at keeping you aware with what is going on. read more

I've been at this practice for 10 years. If you're looking to be placed on an assembly line, this practice is for you. They don't have feminine trashcans in the restroom, so you basically waddle across the floor to the trashcan by the door if you need to throw away a used panty liner. Restrooms are always dirty and filled with trash. You will never see the same person twice and they had to question the date of my last two miscarriages, which they performed the D&Cs for. Really? This is not a topic that I would like to discuss and bring up every time I go for a prenatal visit. It hurts, although they treat it as if it didn't even happen or matter. And now that I am pregnant, tell me again why I need to make a "confirmation" appointment when I've been pregnant for 12 weeks and seeing a specialist who has done 3 ultrasounds and countless bloodwork? How much proof do you need exactly to provide the care? Then, I come in and do a urine sample and you don't even do anything with it??? Ladies at the front desk are incompetent and never know the answers to my questions. They should at LEAST have some idea of how to transfer medical records. Darnell at the front is awesome! She needs a raise. She is the only competent, nice, respectful person I've talked to at the front desk. Also, what is the point of completing a spouse release form if you're still going to send my spouse away every time I visit? Not all families are messed up, so don't assume mine is too. He has the right to be at my appointment unless I notify you otherwise. For the biggie, I think it is a FEDERAL VIOLATION to leave a computer screen up in a patient's room that has all of the current patients' information listed. I do not need to know that Susie Q next door is here to see Dr. so and so because she has an OB problem or irregular pap. Oh, and now I know how far along she is in her pregnancy because, off to the side, it lists her weeks/days of pregnancy. SERIOUSLY?!! You could be shut down for this! read more

I like Dr. Casiano for my regular visits, but when I became pregnant I was shuffled off to midwives. Most of them would rush me in and out before I could ask any questions. I finally met the midwife, Lynn Kunkle and am very happy with her. I wish I had the choice of who delivers the baby though. As a group, the practice needs a lot of professionalism and customer service help. read more

The doctors in this practice are awful. I've had nothing but terrible experiences at this facility. The doctors are questionable on their ethics and often times give no helpful outcome. I've tried going back to this practice on multiple occasions and each time they never fail to make my visit a waste of time and money. They're not personable with patients and make the experience dreadful. read more