I cannot stress how kind and accommodating the staff was with my new glasses. They were sitting…read morecrooked on my face. I did not purchase the glasses from here yet they were still able to fix them. Took several tries to get them right but she was super patient and accommodating. 10/10!

After getting pissed off with Clarkson, I polled my friends for recommendations, and wound up here…read more The staff and dr. were very attentive and knowledgeable! Lots of fancy machines. They have ordered me trial contacts to really make sure I have a comfortable fit + correct vision, and were emphatic that I can call and get in another fitting appt if these don't work out. They also take my vision insurance (VSP, which isn't that great, but also not the subject of this review).

All the staff are always courteous and very professional. They take the time with you to be sure…read morethat you're comfortable and that you understand what is being recommended. I feel very safe with them. We are lucky to have such a great organization serve us here in our community.

I'm pretty confident in the care. The residents such as the one who examined me recently tend to…read moretake lots of time to explain various conditions and options. Now I understand why one of my eyes cant be corrected to the same degree as its mate, an improvement over last year. I never know which doctor or provider I will see. They seem to work interchangeably. That may be the reason that I don't feel I'm known or seen as a person, even though they seem to know quite a lot about my "rare disease", which is a big bonus for my health. One caution if you go there: watch out for the rolling chairs in the exam room with all the medical equipment to examine, measure and photograph various parts of your eyes .

Literally cannot say enough about this entire clinic. I followed Dr. Miles from her former…read morepractice, and I am SO glad I did. Complete transparency, Dr. Miles is always fantastic, but the staff at her old location was not. The ENTIRE staff at Kirkwood Eye Associates is fantastic! They are always super helpful and go out of their way to ensure you have a great visit and don't leave with a bunch of unanswered questions. They take as much time as needed to walk you through everything, explain everything and what I like most is there is never pressure to spend money. In fact, they suggest ways to save you money in a lot of cases. If you need contacts, glasses, whatever - look no further, Kirkwood Eye Associates is the best!

I've gone to Dr Biondo since the day he opened shop, in Kirkwood…read more Dr Biondo is very knowledgeable and professional. His assistant, Lauren, is first-rate, as well, Both have been very thorough and patient, in assisting me w/the twists and turns, in my journey w/dry eye and Scleral lenses.

When we arrived for our appointments, my husband and I were immediately welcomed in and the team…read moreworking had a process that was smooth, consistent and well executed. There wasn't a time when we felt ignored or overlooked. I really enjoyed experiencing the enthusiasm and knowledge of everyone on the team. I appreciated the care and reassuring manner of Dr. Secoy. Before this appointment, my husband and I had been seeing a different specialist in a franchised business, and although the physician was knowledgeable and efficient, the set up there was very business minded, get them in, get them out and the sincerity and warmth was just not there. In conclusion, we had a great experience and look forward to continuing care with Dr. Secoy and the team.

I usually think you want the big office when it comes to health care. Less worry out getting…read moreappointments or vacations etc. Well after being a patient at a place that rhymes with larkson for years. When I needed them for an urgent visit they told me in about a month I could get in. My wife was a patient at Manchester Eye Care and Dr Secoy. Received a same day appointment and antibiotic prescription. Perfect follow up appointment and for years now Dr Secoy handles all my routine appointments and corrective lenses. Eyecare the way it should be! Cannot say enough great things about Manchester Eye Care.

was asked if i was having glasses made there. I said no. After the exam I was told that I did npt…read moreneed glasses that I needed #4 readers. I did not get an order for new glasses, I believe I should get a prescription whether or not I buy their glasses.

Rarely do I write reviews but this team deserves it. I had a sudden flare up of uveitis two years…read moreago that was severe and if you don't know, if not treated quickly, it can cause permanent vision damage. It's also very painful. I didnt have an eye doc and called them and they got me in same day. I had to go back multiple times a week for a few weeks to get the flare up under control and they made time in the schedule and were great at following up, checking in and changing treatment when needed. There were multiple times I called for treatment that they replied "can you come in right now?" Because they took it so Seriously. My eye doctor even went ahead and said "this isnt a common eye condition. Since you've had it twice, you should get more testing, as It could indicate something else going on in your body." and ordered me extensive bloodwork and labs to make sure I was ok. I couldn't have asked for a better eye doctor/team.

Dr. Galanis is an ophthalmologist who has been listed as a top 100 doctor multiple times. He…read moredeserves it! Dr. Hruza is outstanding, also. The entire staff at the location is wonderful!

We've been patients for decades and Dr. Haring is one of the finest folks I know. But since the…read morepractice no longer belongs to him, his spirit of caring community and customer service is being slowly sucked out of the place. I will always come to him for my eye care, but my recent experience buying glasses was very disappointing. I was picking up my $1500 glasses and saw that they are offering a 40% discount on new glasses! I asked to have that applied to my $950 copay and they refused. Why? Because I used my insurance. Does it say that anywhere on the discount flyer? Nope. Not a whisper. It was very disappointing. Not because I didn't get the discount, but because I left there feeling incredibly disrespected and cheated. My hub and I will always see Doc for our eye care but they will never sell either of us another pair of glasses. 3/31/25: The utterly unresponsive response attached to this review actually makes it WORSE. No organization that "strives for 5-star" service acts like this. Now I've been disrespected AND dismissed. Learn from this, John D. If you aren't going to do something about your customers' complaints, don't be dismissive. Just say nothing.

My 3 kids and I have been patients here for several years and my husband recently became a patient…read moreas well. Today, I had a scheduled appt with my 15 year old daughter. We have always declined the optimap pictures, which is a little box you check on the paperwork. It has always said on the form, that if you decline the pictures, you will have your eyes dilated. ( Except during covid, they said it was required, so we all did the pictures at that visit.). The appt after that, we declined them and I asked Dr. Haring if my kids and I needed to do the dilation part of the exam, because the appt had wrapped up and it hadn't happened yet, but he said no, it's not necessary. Ever since, at each appt, we've done the same thing and we have never once been offered to dilate our eyes. I assumed they knew what they were doing and never questioned anything. At today's visit, the office manager tells me they have notes they've been keeping on me that I have refused dilation at every visit, which has absolutely never happened. I've never been to an appointment here without my kids having appointments as well. 18, 15 and 11. They have never been offered to have their eyes dilated either, nor have they ever witnessed me telling any staff member that I refuse having our eyes dilated. She started speaking to me as if I was some problematic patient, when we have been patients for years with no issues. Today they said insurance has changed and it's required to do one or the other, but that I cannot drive if I chose dilation. I was not sure what to do at that point. I didn't mind getting dilated today, I just was not sure about driving arrangements. I was also in complete shock that the office manager told me they have been keeping notes on me refusing dilation, something that I've never even been offered. In fact, was told it was not necessary at my second visit. I tried to figure out what was going on, but she refused to hear me out. The office manager was rude with me, telling me to chose or reschedule for January. Her tone and attitude towards me was completely unwarranted. She could not be bothered to try to remedy the situation. It's the most awful feeling being told you've done something that is completely false and having the office manager so unwilling to even hear what I was saying. She handled the situation so poorly. I chose to leave with my daughter without rescheduling. I prefer to find another office that does not keep false notes about patients and then treat them so terribly when they are surprised to hear that that's what's been happening. Why would they continue to see us, as patients, for so many years, if we refused something they required? Probably because it never happened, I've never refused anything. Why would anyone go to an eye doctor and not want the proper care? I don't even need contacts or glasses. I go to make sure my eyes are healthy. So unbelievably disappointed with how I was treated. Now that I am home, I wish desperately, I would have asked her "what in the world did I do for you to treat me this way?". Essentially calling me, a patient, a liar and not allowing the person she's made all these false notes about to try to figure out what in the world happened. I cannot describe the absolute disheartening feeling this woman left me and my daughter with. This family of 5 will find Eyecare elsewhere.

I went in for my 6-month check-up yesterday to check the status of my eyes since I have Type One…read moreDiabetes and Pigment Dispersion Syndrome. Anyone entering the hospital building has their temperature checked by a nurse at the entrance and is banded with a green wrist band to show they have been screened. This made me feel safer going into my appointment. The receptionists at Envision were pleasant as always during my check-in and copay process, and within a few minutes I was taken back for the start of my appointment. Everyone was wearing masks, and there was lots of sanitizer available. The tech I had was great with wonderful bedside manner. He made sure to ask all the right questions, cleaned all surfaces in front of me, and explained the process of what went on during the OCT. The chairs throughout the office have all been recently fixed by Dr. Davidson now, which he mentioned when I got to see him for the end of my exam. Thanks for that, Doc! Overall, I had a great painless visit and received the same diligent care I always do when having my eyes looked at. Thanks so much, Envision Team!

If you choose this Ophthalmology group be prepared for changed appointment times and locations…read morewithout your consent or acknowledgment. They simply change their schedule without considering the patient, and you won't even know it until your day prior reminder. Make certain you read all the details, because chances are it's actually a different time or place, not simply a confirmation. The staff is completely indifferent to any inconvenience this may cause you. I had problems after a procedure, and the attitude I received from the individual taking the call was unprofessional, as if surely I was mistaken. The general attitude, even with the doctor was "get in, get out, we really don't want to be here".