if I could I would give a zero to this company! I get home today and someone is parked in my assigned spot again without my authorization! I live at Commodore Plaza Condominium. I would like to know who gave the guest permission to park in my spot due to the fact that the word guest is not written on the floor? Then I was informed by the rover that towing is going to take about an hour, this is unacceptable and concerning! read more

This security company is one of the best I've ever had the pleasure of meeting the acquaintance off. I recently went to a private event in Miami and they were great! At one point, I noticed a guest who seemed a bit distressed, and one of the security officers quickly stepped in to check on them, showing genuine concern. Later in the night, they also handled a situation with an uninvited guest calmly and efficiently without making a scene. They're deeply professional and always willing to answer any questions you have. They're amazing! I wish I could give 10 million stars if I could! read more

South Florida Security Group - Andy Rodriguez, a person who is AMAZING at his job - Security Systems Near Me - Miami, Florida

The purpose of a security company is simple: keep residents safe. It is not to harass residents, intimidate guests, or create constant conflict inside people's own homes. Unfortunately, South Florida Security Group appears to fundamentally misunderstand that role. This has been the single worst vendor experience I have ever had in a residential building and I have lived in high-end and luxury p roperties my entire adult life.What makes this situation even more disturbing is the scale of responsibility involved. Our HOA allocates close to $1,000,000 per year to this security company. With that level of budget, residents should expect professionalism, training, restraint, and accountability. Instead, what we received was the opposite. Over an extended period, I experienced a clear pattern of misconduct, including: * Harassment and intimidation of a lawful resident * Unauthorized photography of me, my guests, and visitors * Following authorized guests through the building without cause * Denial of access to my own residence despite a valid, paid lease * Selective and inconsistent enforcement of rules * Escalation instead of de-escalation * Interference with third-party vendors (dog sitter, cleaning service, handyman), causing delays and extra costs * Complete lack of response or accountability from management Security is supposed to protect residents, not target them. At no point did these guards act like trained professionals entrusted with resident safety. Instead, they routinely overstepped their authority, behaved in a confrontational and invasive manner, and injected themselves into situations they had no legal standing in. The most alarming part is that this behavior continued after multiple complaints were made, both verbally and in writing. No follow-up. No corrective action. No acknowledgment. Just silence. On more than one occasion, situations escalated so severely that law enforcement had to be contacted simply so I could access my own home. No resident should ever have to involve police because a private security company is blocking or harassing them. Let me be clear: This is not a misunderstanding. This is not a one-time bad interaction. This is a sustained pattern of harassment. Even more telling every other department in the building (management, concierge, valet, maintenance) has been professional, courteous, and reasonable. The issues originate exclusively from South Florida Security Group. When nearly a million dollars a year is being spent on "security," residents should feel safer not stressed, targeted, or afraid of interacting with guards in their own building. A security company that creates fear and conflict instead of safety is failing at its most basic responsibility. If you are: * A property manager considering hiring this firm * An HOA reviewing a security contract * A resident considering a building they service You should proceed with extreme caution and document every interaction. Security requires judgment, restraint, and professionalism. Based on my experience, South Florida Security Group demonstrates none of those qualities. I would never recommend this company for any residential property especially one housing families, elderly residents, or anyone who expects peace and safety in their own home. read more

Me siento muy agradecido con el equipo de seguridad por su profesionalismo y dedicación. Siempre se aseguran de mantener un ambiente seguro para todos, y su atención al detalle es impresionante. Además, quiero destacar lo útiles que son para los hispanohablantes. Su disposición para comunicarse en español y ayudar con cualquier duda hace que uno se sienta muy bienvenido y atendido. ¡Excelente servicio y atención al cliente! read more

Working at South Florida Security Group fue una experiencia mostly positiva. The company provides pretty solid training y they make sure you understand your role before sending you out to the job. The pay is decent- but no amazing, para tampoco mal. If you're looking for into entry level security work tho, it is a good place to start. read more

Es la peor compañía de la florida,te roban el dinero, te quitan las horas después que te explotan,no hay respeto un tus tiempos libres ,te mandan fuera de Miami con carros no seguros o sea sin freno,los días festivos no lo pagan doble , tienes que pagar el uniforme mientras trabajes con la cochina compañía,aguantar las payasadas de Madelin que se cree jefe y una simple supervisora,que gana sentada desde su casa ,total no apliquen que no sirven read more

This company is definitely the worst security service. Security in charge of patrolling doing whatever they want disobeying traffic signs. When I approached security guard you can instantly tell the lack of training, bad attitude, rude, careless. Another issue Not supervisor on duty. I guess the think this is the Wild West. I was surprised all the bad reviews you guys have from not only customers but also your workers. Please closed your business do you guys a favor. read more

This Company run security at Nautica in Miramar they treat resistance Horrible .its embarrassing how they constantly HARASSMENT! The worst company for OUR community Nelson the supervisor is terrible never return any call , they need training to learn how to treat people !! I had a car towed with a parking in my property they never wrote a note or anything like This totally a Ridiculous! They don't want to provide any information about my car !! Horrible experience terrible company read more

I have a horrible unprofessional and disrespectful guard named M vinton at pariso bayviews who claims to be the head guard, who harassed me 3x in one day. I have all interaction video recorded & plan on making a formal complaint & will call the police on him if he harasses me one more time. I was disturbed by his claim to be a correction officer & I had to explain to him that my apt building aka my home is not a jail, prison or detention center & he has to treat people with respect & not like criminals. Don't not hire this company. In the picture the guard was waiting in the stairwell on the 35fl next to my apartment and Video recorded me for no reason, I identify myself in the lobby in front him 10 min before but his excuse was he did know if I was trespassing which was a lie. read more

South Florida Security Group - This is the security guard stalking me in the stairs well with the door half way open on the 35th - Security Systems Near Me - Miami, Florida

I work for this company for a year. they don't promote black people. they under pay. They started me at 12 and I had to keep asking just to get 15 dollar. the managers are rude especially Mark, Rick Danny the scheduler and Nelson. Nelson is a liar and I wouldnt give them no stars and don't recommend nobody to hire them to guard any of there facilities or properties read more

If you read some of these reviews you will quickly see which ones are fake and which ones sound real. Ex employees all tell the same story, which rings true. I for one have no first hand experience with this company nor do I have any employment connection with them. However, I saw one of their patrol cars on the road the other day and was completely blinded by there illegal, green in color LED lights that were both installed on the on the front and rear bumper of the vehicle. The vehicle was just traveling West bound on NW 6th Street and were flashing the lights. These lights per 316.241.(7) Flashing lights are prohibited on vehicles. These lights are distracting, blinding and pose an extreme hazard to the motoring public. If this company is so brazen violates FSS, you can only imagine what else they will violate. This is a company that I would definetly stay to away from as a customer and a perspective employee. read more

This is the worst company pays crap for all the stuff they want you to always be available all you are in this company is a body to fill that it they spend more money on there company car , rather having good employees getting taken care of not getting pay 9.75$ or even 10$ your risking your life for that hell no go to Walmart they aleast pay 12.46 in hour OR G4S THEY START YOU OFF AT 13 I GOT IN AND MAKING 15$ UNARMED ... who ever is reading this trust ME it's not worth it plus you pay for the 1 and only one uniform 40 a month off your paycheck that's Robbery what do you think this is a Gucci outfit Noo so why do that to your employees and this too why do we have to pick up our check instead of have smart cars bmw electric cars and Ford focus better to look out for your EMPLOYEES mind you I coming all the way from homestead and then they ANDY want to hit me with oh the company is struggling yet all these car , THEY DONT CARE ABOUT YOU ,ALL THEY CARE ABOUT IS THERE CONTRACTS THATS IT!!! Look somewhere else because this is not it .YOU BEEN WARNED!!! read more

South Florida security Group has been contract security company at Majorca Towers Condominiums located in North Miami for many years. One of its security guards has displayed over and over again his unprofessionalism and inability to fulfill his job requirements. He has verbally and physically attacked me. The building management as well as South Florida Security Group has ignored his behavior and not done anything to correct situations this employee has caused. Most people think of a security person as someone to protect them the, owners of the building. This security guard does exactly the opposite. Many people in this building do not trust the security guard and feel that he is not properly performing the requirements of his position. If you or your condominium, apartment building, or business are considering security I would recommend highly that you find another security company besides South Florida Security Group. read more

Great security company! Very responsive management team. Listened to our concerns at our board meeting and addressed issues accordingly. Keep it up! read more

this company should be discontinued. All of the head supervisors Nelson Perez, Rick Perez, Daniel Blazquez, Madeline Ramos, and Mark Vinton, are all disrespectful and arent capable of running a company. This company will place you and the most inconveniencing places with the most terrible working conditions. I have been sent to properties as a rover they gave me an infested patrol car with a nail in the tire that also had faulty charging problems. They are extremely racist and only look out for themselves and their kind. This job isn't for us African Americans only 2 of them speak fluent English but those are the hardest people to get in contact with. The office people will mess with your schedule and the supervisors would act completely clueless and say they will work on it. It takes about a week to get the smallest problems solved but it would only be a temporary solution, not a permanent one. If your looking for a full-time job to pay your bills this is not it one pay period your work 80+ hours the next you barely work 20. Overall nobody should apply to this job I dealt with disrespect for 4 months. They allow other male guards to walk around and say their supervisors when there not. They will talk to you anyway. Since working this job i had to male guards walk up on me when they were in the wrong and nothing was done about it. This company is terrible and nobody should work for them. read more

I give this company zero stars. They don't have a care in the world for their employees unless they put up eith their bs. I've had issues with this company for 4 months that I've been here. I've reported 4 infestations. The firdt two road sup Rick assisted me with the cars and changed them out. Because they had so many roaches in them. I posted the videos to yelp. I also reported another time about a car in the moors neighborhood that had roaches. I spoke to captain Ramos. She was useless. And a lazy liar that will do everything in her power to not work. After I called her out saying she was being untruthful about fumigation in the vehicles.she then switched all my hours to the gatehouse just so she didn't have to clean and fumigate the vehicles. She also stated a lie saying "the cars had been cleaned and fumigated. They might not be up to your standards but they have been cleaned." She stated that to me after I called her out saying they hadn't been cleaned because I was standing at my post watching every work vehicle and no one had been there to clean or fumigate. Spraying bug spray in the car or the gatehouse is not fumigation and will not get rid of an infestation. They refuse to fumigate any cars or gate houses. On top of that there is a termite infestation in the moors north gate house. Again they refuse to fumigate. Instead chief Andy when I told him about the issue he sarcasticly stated "are the termites there all the time? Or are they only there when you are." I then proceeded to ask if they can replace the wooden desk that houses the termites which they have already eaten through the pressed wood. And again cheif andy states sarcasticly " sure I can place am order for another 3 or 4 thousand dollar desk." This company is full of lazy lying supervisors who don't have a care in the world for the employees under them. They are contempt. But you better believe that if any supervisor had roaches or termites in they're office they would call fumigation immediately because it directly affects them. I've asked multiple supervisors if they would work in these conditions and possibly take the bugs home with them and ofcourse they never responded. What a surprise. If you work here don't. If you apply don't even show to the interview. They charge you 25 cents every hour for your uniform. And if something breaks or you lose the uniform you have to pay out of pocket after that charged you 25 cents for every single hour you worked in the uniform. This company and supervisors are useless read more

Terrible security guards they don't patrol, they don't speak English, they wait for people to leave there cars to place stickers on the cars I even saw one guard sleeping in his patrol car, this is in Miami,FL in El Conquistador, also found him sleeping on the job read more

South Florida Security Group - Security guard sleeping - Security Systems Near Me - Miami, Florida

Wish there was a zero star review. These men with their cars with decals that I could've made myself were posted at the entrance of my apartments at 8 PM taking people's name and plate. No proof that they were hired by the association and I was told to call police if I had a problem with it. When I asked them what proof they would show police they said they had it but offered nothing to show me for a sense of SECURITY. When presented with a business card I went to turn on the flash on my phone and the man snatched it out of my hand accusing me of taking a picture of it. Why is he allowed to take my info but I not his? Borderline harassment and will definitely be making a report in the morning. Was not surprised to see their rating here. No sense of security provided to me whatsoever. Maybe think about that before hiring the machismos who have no problem harassing women. read more

This Company Is The Worst !!! They Hire People & Force Them To Work All Type Of Hours & Then They Dont Pay You The Amount You Suppose To Be Paid. I Just Quit Cause They Talking About They Not Paying Their Employees Until Wednesday Dec.26 Mind You We Suppose To Get Paid On Dec.24. That Right There Shows Me Y'all Play With People Money. I Need All Mine When It's Due Not When Y'all Feel Like It. SMH. Mr.Nelson & Captain Ramos Are The Rudest MF. Cause Y'all In Charge Dont Mean Y'all Talk To Us As If We Ain't Shit. I Can Go On & On About This Company But All I Know Is DONT WORK FOR THIS COMPANY PERIOD ! read more

The patrolman in my complex Georgetown in Lauderhill watches and waits for someone to step away from their cars (even knowingly for seconds) and places those hard to come off violation stickers. No common courtesy is given to say move or your car or a warning. They purposely block the entrance with the patrol car. Cars are consistently having to maneuver around them causing a serious hazard.The patrols cars are now armed with 2 blinding lights that shine brightly into residents homes. (No dark curtains, and you're screwed.) He's also walked up to the garage to let us know his son would come to "whoop someone's ass." We are still waiting. This company has really got to do something to better supervise these people. read more

The worst!!! Untrained, unprofessional and rude. The manager Nelson , is condescending and will yes you to death. Doesn't help the situation with his guards. Better business bureau rates them F. Don't wonder!!!! Incompetent group and doesn't call residents!!! Use foul language to guests and residents. I only hope our Aventura community wakes up and gets professional help. Break ins to cars, staff on cell phones. Nelson , manager puts you on block when u complain. Pitiful company!! If that's what you call them. Zero rating! read more

I am so surprised by the reviews on here since I only have posible things to say about this security company. Their level of service and professionalism is beyond a doubt exceptional. I highly recommend this security company. I am a firm believer that in order to have a successful relationship there needs to be clear communication. I hope this review has been helpful. read more

"Officer" Latoya which paroles Isles at Bayshore in Cutler Bay is the extremely rude and unprofessional. How the association in such a prestigious neighborhood has allowed her to keep her job despite numerous complaints is beyond me. She's costed the association money by unauthorizedly towing vehicles which then has had to be reimbursed to the owner by the community association. She focuses on ticketing people which she knows are owners/renters. What's the purpose. Ticket true, unauthorized vehicles not known community members. Not to mention her vengeance on people's porches and what they have in it. Mind you this is a very clean neighborhood. Understandable items are found in THEIR porches, such as an umbrella from a days rain, etc. Latoya abuses her power and Karma bites back. Enough people just need to complain. Which from what I hear everyone has had an issue. Call Lisbeth Martinez at Miami Management 305-378-0130 and file a formal complaint which will then be sent to the board of directors. FYI even renters can do so. It's a great community unfortunately she has made it unlivable. read more

this company is the worst of its kind. and im not exaggerating. they pay unarmed security officers 8 a hour and armed guards 8.50 they are cheap the staff is horrible. no type of respect. the owner steals from all his employees do not sign a form stating if u don't clock out or clock in correctly they will deduct your pay, cause trust me they will steal from you and use the clock in clock out method as an advantage. stay away from this company no type of leadership pay you little for a lot of work they pocket all the money for themselves and this company has the most complaints. if your looking for a job to make money that's fine but don't stick around with this company you will never grow within trust me read more