DO NOT BUY FROM THESE CROOKS! The owner is a nasty person who will beat you out of your hard earned money!! If I could give negative 10 stars I would! I had a dishwasher on lay away and when I paid it off they delivered it. It didn't work. They didn't have another one in stock in black stainless so I waited, and waited. They finally sent another for me to "use" until they got a black stainless. This one also didn't work. After several visits from their "repairman", it still didn't clean. I had been communicating over the phone due to having had several broken bones, surgery and being in an out of the hospital. I trusted them to make things right. They got in a black stainless. I had a friend take me to their store and looked at it. They stated they still had to clean it and get it working right then they would deliver. They delivered then installed. The last thing he did was add a steel panel across the bottom to hide the underneath. I attempted to open the door but it only opened about 6" bc it got caught on the metal panel! I removed the panel so the door would open. It hadn't been touched. It was filthy all inside. I attempted to run a small load. It left everything dirty. I contacted them and told them I just wanted a refund to come get this dishwasher. I had dealt with them for far too long and went through too damn many dishwashers. It was ridiculous! They refused to refund my money or to get the dishwasher. This type of service is absolutely unacceptable! I lost over $400 on a dishwasher that did not work and had to turn around and buy a new one from Lowe's, which is what I wish I had done in the first place! These people are crooks! read more

our washer and dryer was obviously sold to us already defective. They come and repair it but it literally always ends up breaking again. The worst problem is the fact that the washer spin cycle barely works and the dryer doesn't dry worth a damn! I've been reading the reviews, they don't do refunds for selling defective equipment. Very shady place of business. It's ridiculous. read more

Stay away. Purchased a washer and a dishwasher in Jan. Washer would not stay balanced. They attempted to repair. Did not work. Dishwasher worked but did not come with correct counter clips. We returned the washer and paid to purchase a more expensive model. We brought it home to discover that it would not even power on. Contacted immediately. Asked for a refund. Denied refund. About to file in small claims court. They have blocked me on FB to keep from posting our story on their site. Owner will not talk to me. read more

DO NOT PATRONIZE THIS PLACE!! Take your business elsewhere. I bought a washer and dryer set that the store manager Luke proclaimed to be NEW, he lied!! Tuesday 2/4/25 the washer and dryer set was delivered with mold inside the washer and the dryer was filthy and has marker/pen markings inside it. After the delivery guys left, I called the store and went there and showed them the pictures of the appliances. Luke attempted to act clueless, he states let me pull up your account. He says yeah you should've received a NEW washer and dryer set let's schedule another delivery. Tuesday 2/11/24, the delivery guys bring me another washer and dryer set, it was cleaner than the first washer and dryer set but it wasn't NEW. The washer had rust spots inside it and the dryer dirty with lint and markings inside it. I paused the delivery guys from swapping out the sets and called them to notify them I didn't want these appliances. Sabrina told me you can come in and swap for another. I told her I'd like a refund. Sabrina said they didn't provide refunds. When I returned to the store and asked for Luke to come I waited over 20 minutes and he never came to address me. Sabrina stated he's in the back painting.. soo much for accountability silly Sabrina and lying Luke!! This place is a joke,, the best thing about this place of business is the delivery guys are professional and work efficiently. I contacted the leasing company and notified them that they are falsely advertising NEW appliances and denies refunds and they are investigating my complaint.. Nooo STARS!!! read more

See all

My husband and I visited this business today. We walked in prepared to make a purchase. We walked straight back and up to a counter where a gentlemen was seated. He ubruptly stood up grabbed his cell phone and walked away from the counter with us standing there. He avoided eye-contact and whistling as he walked away. There were no other customers in the store. There was a woman seated at another counter to the far left. My husband grabbed my hand and said "we will see you all later" the woman did not acknowledge us, nor did she say "hello, goodbye, have you been helped or can I help you" Just as they both saw us walk in, (and he walked away with us standing directly in front of him) She saw and heard us as we left. We can only conclude that this business does not welcome customers of color. We are a black couple and clearly this business refused to be of service to us. I hope that if you are a person of color, you spend your money where it is welcomed and you will be treated with dignity and respect. Mostly we have received nothing but kindness in the City of Valdosta, but NOT at SOUTH GEORGIA APPLIANCE. Kindly, Jo- read more

The machines so far are as expected, delivery was on time, Hunter is the delivery man and he is great. There's one thing I have a beef with is the salesperson Luke, I am on a wheelchair and sent my caretaker with my card to buy it and Luke very conveniently forgot to mention that the set was a "Scratch and Dent" set and of course when I complained about the dents he " claims" to have told my caretaker. I am not saying not buy there, but I would ask questions and be very clear in what they tell you because once it's in your house you're done for. read more

They responded quickly and repaired the refrigerator at a reasonable cost. I will definitely use them in the future.

STAY AWAY FROM THIS COMPANY ****They are a unethical and shady business. They will sell you a defective product and not back up there warranty. I purchased a dryer and it broker 2 months afterwards . It had a total of 6 repairs . They never fixed the problem. They did not honor their repair policy . They gave me a choice to buy other dryer from them . Which makes no sense ....Stay away from this company. Call the BBB This company deserves no star rating. read more

No star, no start, No star for product, customer service or policies. Did not have the refrigerator a week before the freezer was gone. Lost food!! They took there sweet time to come out to look at it. I received an appointment time 4 days later for 9am, he showed up at 12:13, only to look at it. i was then told I would have to swap it, other unit I liked was more and could be delivered on Wednesday. I get there and make the changes that he told me couldn't be changed and then tells me delivery would be Thursday. Very smug attitude once I decided to cancel the whole thing, now delivery will be Wednesday. They don't clean out appliance, they come with bugs.. DO NOT MAKE THE SAME MISTAKE. read more

Do not buy from these people. We purchased a refrigerator a week ago and within days the refrigerator part wouldn't cool, only the freezer work. When my dad called to get it repaired or exchanged, the rude service manager said nothing could be done until Monday. All of the food will go bad by then and they didn't offer to do anything about it. The manager suggested my 70 year old father load the refrigerator and bring it back himself. The service manager even blamed us for not calling sooner as if it's our fault the refrigerator didn't work. Their appliances are crap. Spend a few extra dollars and it something refurbished from a reputable place like Best Buy. read more

South Georgia Appliance is not a good company to do business with. I bought a stove with a double convection oven from them on a Friday in December. The top convection oven didn't work. I let them know that the next day. Then on that Sunday while starting cook, the front burner had an issue. The stove would make a loud beep sound. I had to turn off the breaker to stop the sound. I couldn't use any part of the stove for cooking. I let them know what was going on first thing that Monday morning. On Friday of the following week (a few days after Christmas) their "service technician" finally came out. When he removed the tray below the controls to get to the control panel, I noticed dead bugs and food that had been there for a while in the tray. There was also a lot of food in the control panel area. He cleaned a contact for the burner on the control panel and plugged it back in. He started to put the stove back together. He was putting the tray back in, when stopped him, and asked him to clean the tray. He did so, but left the rest of the food in the control panel. I immediately called the store, and informed them that I didn't want the stove. If there are dead bugs and food in an area that's easy to get to, what kind of things are in the tough places? They said "no cash back", only store credit if I return it. I took the stove to the store and waited to talk to the owner, because none of my calls were being returned. The owner didn't call. After about an hour, I was told that they weren't taking the stove off my truck. Then the girl working there called the police department, and said I wouldn't leave. They never asked me to leave. I waited outside and explained to the officer what was going on. No report was filed. I purchased on the payment plan. I told them that we need to resolve this, because I wasn't giving them any more money for this stove. On January 13th they made an unauthorized transaction on my credit card, without notification in any way. They saved my credit card from when I made the original down payment!!! I had to go to my bank to reverse the transaction. When I informed them I was considering filing credit card fraud charges, they offered me a new stove. I was told that the glass top got broken while shipping. The pics I received showed a shattered top, shattered door glass, as well as the sticker on the top oven glass stating it was a replacement glass. When I ran the model and serial numbers, I found out that this "brand new stove" was made in 2013!!! When I pointed this out, I was told to bring the stove back, and they'd mail me a full refund. I told them to let me know when they have the check in hand, and I'll bring the stove. They said no. That the owners will mail the check to me directly. Not to the store first. I decided to take the stove there to get this over with. I documented everything. I waited for over 2 weeks, and called several times to get the tracking number to confirm the owners mailed it out. I was on my way to the courthouse to start the process to sue them, when I stopped one last time at the store. I videod the visit for my protection. When I told them where I was headed, they said the owners informed them that the check was being mailed that day. I gave them until the end of the day to give me a tracking number, or I was filing. This is the last chance. I received the check the following day. The store manager mailed it from Valdosta. He could have just handed it to me. This started around December 14th, and finally resolved March 29th. During that time I made over 120 calls to the store. I would have to call 4-6 times to get them to answer. I went to the store 19 times to try to resolve this. I never got to use the stove or ovens.... read more

See all

Working with the person in the store is good, she's very nice and helpful. Waiting for something to be delivered is terrible! They gave me a day to deliver a washer and dryer, and I requested the following day. That should have been even easier to accomplish, but the delivery didn't show up. I called the store twice during that day, they knew I was waiting at home, and they assured me that the delivery would be made. It wasn't. Now, they say they called me and didn't get an answer, which didn't happen on my end, and to make matters worse, instead of being first for the following day, they say it will be three more days before the delivery! UPDATE: Two men brought the machines, took away the old ones and set up the new (to us) ones. They were quick, efficient, and friendly! The new washer and dryer are working very nicely two days later. read more

Terrible customer service. Purchased an oven element & it was not the problem with the broiler. Tried to return but they told us no returns. This was not told to us when we purchased the part & not on the receipt. As leaving received a sarcastic response from the employee that now you have an extra one. Will not be back!!! read more

Really bad got a washer from them and they delivered it the next day and when I tried using it would not even work then they sent a tech out to look at it a week later and said that it will be about a week befor they could get it fixed would not do any refunds just give you something else and found out that they get there stuff from a drop sight and pay scrap prices and fix them to get by and try to sell them like new. went to Lowe's and had to get a new one read more

They suck.. they sell broken products then dont like to fix nothing. Please don't buy from them.

NOT EVEN WORTH 1 star. I have had 3 dryers swapped out because the heating unit doesn't work. They will not take my broken dryer away, so I am having to buy a brand new one from Lowe's (Lowe's is taking it away). I didn't even get a refund from South Georgia Appliance, and I'm a broken ass college student. Thanks for making my money go down the freaking drain. read more

bought a washer and dryer from valdost appliance. was told that it just had a small dent in it. came here!! it was obviously used. inside the washer looked like it had a burn make which turned one of my garments black when washed. also , water went all over my floor. the washer dumped all the water out. I have called them. Luke, the manager argued with m, then my husband. said YES, It was used but won't come and remove them from our house! Please don't buy from they. They are not truthful and are crooks. They hung up while we wer talking!!! read more

One star is far too generous for this place. I went in at closing one day and bought a dryer from Luke. Seemed like a nice guy at first. There was no delivery available for a few days and they wanted $50, but I needed my dryer that night. Luke helped me get it into the back of my suv and with the help of my kids, I got it in the house and tried to use it right away. TRIED. It didn't heat up. At all. So the next morning, I called to let them know, did some troubleshooting over the phone and eventually decided they needed to come get it. Their service guy came at the end of his shift to bring me a "loaner" dryer (that really didn't work well, either. It takes at least three cycles of 70 min to get anything dry) until they could fix the one I bought. The service guy said that once my dryer was fixed, he would bring it out and take the loaner back. No extra charges. A few days later, a female called to say my dryer wasn't repairable and I need to come pick out another one. I asked questions that weren't answered well or with any kindness and reluctantly agreed to come pick out another dryer. I picked out the alternative dryer on Friday, July 12 and the female behind the counter (sitting next to L, who couldn't be bothered to speak to me or even look at me) proceeded to say there may be a delivery charge. I told her what the service guy had said about bringing mine back out when it was fixed and that there wouldn't be a charge. She said she would talk to him and see if she could get the fee waived. I scoffed at her remark and said there shouldn't be a fee, you were supposed to fix the one I bought and bring it out to me and take the loaner away. She said they could bring it Wednesday and she would call if there was any conflict. Yesterday was Wednesday and I had to be out of town all day, but my kids were home. No one came and delivered or took away the dryer. I called and wasn't able to leave a message, so I messaged them on Facebook to let them know nothing happened. The female called me this morning to say that she got a discount on the delivery fee and I need to pay $35 before they can deliver the dryer. I told her that this was unfair and they just need to deliver my dryer and take this one away. She said I could pick it up if I wanted to and that was all she could do. She continuously talked over me and ignored me and was VERY rude. I eventually asked to speak to someone else so she put Luke on the phone. He said the same thing - because I got a new dryer, I had to pay a delivery fee! I told him that was BS, I didn't want to HAVE to come pick out another dryer, I wanted the one I bought and now I want my money back. He said they don't do refunds and I told him he needs to bring the dryer out. He then told me that they will fix the one I bought and bring it out and swap it at no charge - where was this solution last week when the female said it couldn't be fixed. I asked if they were going to try to charge me a delivery fee and he said no because it's a repair. I asked how long it will take (they've had the dryer for a couple weeks already now, in their "warehouse") he said between 1 & 4 weeks!! Nice timeline. I can't even begin to understand why this place exists and am deeply regretting my decision to walk through their doors. I don't have much patience, but I do know how to file charges and a claim in the court system, among other things. Update (9.28.19) I have contacted them through Facebook several times and filed a complaint with the state consumer services and still nothing. It's been three months. On Monday, September 23 (after several messages asking about my dryer that were met with rude and pointless comments) I was told my dryer was done and would be tested the next day. This was after I demanded a refund because I don't trust any product from this store. I've asked for a refund several times this week and no response - not a delivery date for the now "completed" dryer, or a response to my demand for my money back. I've filed a report with the state, the Better Business Bureau and contacted the local Chamber about this business. read more

I do NOT suggest anyone give South Georgia Appliance any of their hard earned money. We recently went to them for a used refrigerator to put in our sunroom. We didn't care to spend a fortune on a brand new one because it was only being used to keep drinks cold. We are currently on our 4th refrigerator because they don't give refunds. My husband would take the fridge back, get another one, have the service man come out two days later to see if he could get it to work, then repeat it all over the next day or two because it wouldn't work. This last time they offered to pick up the 3rd one and hook up the 4th one. The delivery man arrived and I told him it would be easier to go to the back and use the deck. He said if I didn't mind he would prefer the front. Well, not only did he put these holes in my floor, he left without telling me about it!!! read more

South Georgia Appliance - Holes (VERY deep scratches) in the floor. - Appliances & Repair Near Me - Valdosta, Georgia

Purchased refrigerator and dish washer for $650 from SG Appliance. Told all appliances are checked before being sold and have a 90 day warranty. Called due to the freezer leaking and building up ice to the point the freezer door doesn't close properly. Sorry you are outside our warranty service area but you can return the fridge for another one like it. Poor attitude, even worse NO SERVICE once you have paid for the dented appliance. WOULD NOT PURCHASE AGAIN DUE TO DON'T GIVE A **** ATTITUDE!! read more

DO NOT BUY FROM THEM !!!!! Bought a washing machine for $225 got it home it immediately didnt work. They Set an appt to come out and repair for a whole week later. Then they missed they appt and didnt call or leave voicemail showing any concern. Called everyday after but couldnt leave voicemail bcitwas full...Finally got a hold of them a week after missed appt and they tell me it will be another week b4 they can come out and or they can deliver a diff washing machine at a $50 delivery fee . I complained with the owner who was very u concerned on the phone. Told me either pay the 50 to drop a new one off same day or wait another week for repair. Had a washing machine just sitting in my kitchen for almost 3wks weeks that i cant use for a total of $225 read more

I love my new washer and dryer. Great selection great prices. Thank y'all! I'm happy with my new set! I'm glad I found you guys.

Brought a washer and dryer from they did not work on the first day brought it it ran water on the floor in the basket flooding damage my floor is warp now the dryer was smoking and making banging sound my husband put it out of the house because this was hazard call south appliance back they said they will send someone he did not come until after 5, the next day. Wasn't in here a good ten minutes told me the valves and motor was on washer was no good and the dryer motor was also going out. Call them back I've 20 times no answer I have phone records to show for it. I gave them 200 dollars my old washer and dryer that work my credit card call me saying it 3 attempt to make charges to the card in different names leaving back to south ga appliance paper proof on that. I reach out to legal aid took all my evidence and they took the case. South Georgia Appliance center if a scamming and fraudulent company. read more

This company is the worst!!! I bought a fridge and 2 stoves. They delivered 1 stove to a tenant of mine installed it and it nearly cought Fire. Took there stove and my tenants existing stove which the burners worked just not the oven. Didn't come back for three days all the while she had no way of cooking with three kids to feed. Finally brought another stove. Awesome!! Not!!! Same thing! Did not work. I went to office requesting a refund. They were rude with absolutely no resolve. Meanwhile it was pouring rain out side I took pictures of 25 appliances getting rained on. This place is wonderful if you want junk and ripped off. 1 star is too much but it's the lowest I'm allowed!!! read more

I bought a fridge there right after I spent hundreds on groceries to fill it it broke within a week beyond repair. I exchanged it for a more expensive fridge because they didn't have much in stock therefore paid $200 more plus the cost of replacing all food lost. This new fridge from them has now also broken and all the food will spoil before they open at 8am and get out here to say yes this fridge is indeed broken. Coolers will only hold so much and last so long. I am a student and pregnant I cannot afford to throw hundreds of dollars around all the time. I need a refund for food as well and will post on every platform until I get some kind of after hours reaction from the business owner. read more

We have gotten many things from them. The price is okay. But we bought a dryer before and it didn't work when we got it home and turned it on it never got hot. So traded it in and the second dryer did the same thing so did it one more time and finally a dryer that works. Well we ended up getting a new washer and dryer set just too upgrade and we had our washer for not even 2 weeks and the drum on the inside of the washer broke. I would not recommend getting anything from them. They want to sell you junk instead of getting your moneys worth. read more

Trash. I got a washer and dryer set from here, I expected little problems but being that they "fix" the problem I figured it would be smooth. I was wrong the washer and dryer both went out and when the mechanic finally came the third time after missing the first two appointments he finally said take it to be exchanged. So I do that and guess what?? This "new unit" I have doesn't work either. The washer doesn't even spin and I asked the lady there was she sure it worked, would I have to call the mechanic she told me it worked fine and they just got it in but the shit doesn't even work. Now i have wet clothes sitting in this metal basket called a washing machine, I just want my money back I'll go else where. No stars. And I will be reporting to the better business bureau because no hardworking person should turn around and have to spend their hard earned money on shit that doesn't work. read more

This company deserves no stars. This is the most awful appliance store ever. I never ever review companies but if I can one person the money and headache this place has cost me it's well worth it. I'm on my second stove and the oven just went out on it had this one about 2 weeks , the one before this I had about 2 weeks oven went out as well. I'm on my 2nd refrigerator that is not working waiting for a repairman to come out been waiting on the part for about 3 weeks now . Please do not ever purchase anything from them. read more

They sell broke stuff please do not waste your time on this place. They have one repair man who only works Tuesday and Thursday so you will have to wait up to 2 weeks to get him out to fix it. Please stay away you been warned read more

Found the washer and dryer that I wanted, walked out in 10 minutes knowing that I got it covered for 90 days with the warranty.

This place is TERRIBLE! I mean it. If you want your money to go a long way I advise you don't spend it here. I purchase a washer and dryer from them, and my dryer has been giving me problems ever since. I've called them about the problem and every time they came out it would work temporarily. I called them about the same problem just a day ago and now they're saying it's the motor. And I would have to pay to replace it when they knew it was the motor all along. read more

I bought a washer and dryer from here today and it doesn't work. I can't get anyone to call me back or respond to my messages but when I was inquiring about purchasing them someone was readily available to talk. read more

I bought a refrigerator from south ga appliances and have not had it a week and the control panel is messed up and is making a popping sound,I was told I would have to bring it back to them in order for them to look at it,I am disable and unable to do that ,now they are ignoring my calls and messages read more

There are no prices on anything! You basically walk in and they evaluate you and decide what they want to charge. I was given one price over the phone and was quotes $60 more when I was in the store. The man who claims he is in charge was rude and aggressive. When he was asked questions about the product and their warranty, he seemed completely annoyed. Their note on the door about leaving 2 reviews for a discount only applies if you spend $399 or more, and the same goes for the military discount. I strongly urge you to take photos of the product you purchase while you are there. I have a feeling they will try anything to void your warranty. The appliance I purchased was loaded while I was still in the bed of the truck, and they didn't even offer to help me secure it. If you dont care about a warranty and enjoy poor customer service, this is the place you should go! read more

Washer didn't work and they didn't deliver on agreed date but Luke got everything worked out .

Purchased a refrigerator 2/23/2018, paid an additional 70.00 for them to deliver and remove old refrigerator. Was told by salesman Luke it was new a 2016 came with 90 day warranty and 1 year because it was never used, the total bill 1245.93. It was delivered on 2/24/2018. by their delivery person whom seemed to be in a hurry and complained a lot. He jammed the old refrigerator out the door and damaged the door way, took tiles off counter top, damaged the the door handles, scrapped the back of the old refrig, did the same with the new one, plugged it in, issued my concerns on Monday with delivery. Needless to say the new one would not cool below 50 degrees, called Luke and informed him of the concerns with delivery damage and new fridge not working. S.G.A. replied they were not responsible for damages due to delivery and that I would have wait for their repair man to look at it. 2/27/2018 repair man looked at fridge and said it could not be fixed and I needed to pick out another one for exchange. I did as instructed, new 1 to be delivered 2/28/2018.Never arrived, called and they said they wanted to fix the broken one, lost all my food, still no working refrig. no compensation for damages, stuck with a refrig not working and no money to buy one.. Very poor way to do business, have turned matter over to BBB and Attorney General for consumer fraud, unfortunately, can take 4 to 6 weeks to resolve, meantime no working refrig..... read more

Great customer service! Nice Military discount. They have everything from new, used, delivery and installation. Whatever you are looking for-- they have it! Warranties included on all appliances and they will come to you to fix, replace, or upgrade. read more

This place will sell you broken junk beware. Read all the google reviews and read the Facebook reviews in groups. Do not buy from this place. Thanks. read more

I bought a washer and dryer from this company on June 19. In the beginning, they came 3 times to check both appliances before they admitted that I needed a new one. I picked out a new set and these were also broken. I asked for a refund but due to their policy of no refund, they didn't give me one. They brought a new set and this set was also broken. I messaged the owner and never heard back from her. They refused to give me a refund again. They brought a 4th set. They had to replace the washer. Then, they had to bring me a new knob for the dryer. I reported them to the BBB and will be reporting them to other government agencies for a thorough investigation of the company. The manager lied several times (I have recordings to prove it). I will never buy anything from them again and will be giving away the washer and dryer because it is not worth selling. It will probably only last 6 months. By the way, it took a month and a week for me to finally get the set that I have now (which again will only last 6 months). read more

They had very poor customer service. The tech talked down to me. The dishwasher I bought from them had a cracked hose. They gave me 3 different kinds that were all the wrong kind. The tech came out and even reattached the same cracked hose and walked away with my side panel. Still no hose and now my contractor is so frustrated with them, we are trying to order a hose ourselves. read more