Very unreliable technician. Did not show for first appointment(5th) When called the next week Technician had apparently firgotten about the service call and said he would be right out(12th) , Came out and basically looked at Dishwasher and said "It needs Jet Dri" after being told the elemnt wasnt working , Checked element and said he would have a new one next week and would come on Friday (the 19th), After a noshow I called and was told the part had not been ordered and it would be the next Friday (26th). Caaled to confirm todays appt at 10:45 and was told that I wpuld get a call back within the hour , Finally at 2:35 I called them back and was told it would be tomorrow(27th) before my dishwasher would be repaired!!!-That remains to be seen . read more