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    South Group

    1.0 (2 reviews)
    Open Open 24 hours
    Updated 1 week ago

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    Photo of R S.
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    8 months ago

    Will not refund unused insurance policy they will stop answering the phone even though you dont have coverage

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    Photo of Angelyn T.

    Angelyn T.

    Please contact us so we can resolve this. Gulfcoast@Southgroup.net.

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    5 years ago

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    Kelly Cannon - State Farm Insurance Agent - State Farm Logo

    Kelly Cannon - State Farm Insurance Agent

    (2 reviews)

    Review Title: Safety Compromised for Cost - 2025 GMC ADAS Windshield Claim Rating: 1 Star…read more Review: Think very hard before purchasing insurance from this office. No one in Kelly Cannon's office provided any meaningful assistance with a claim that directly impacts the federally mandated safety system on my vehicle. The Facts: I have been a State Farm customer for over 20 years with Auto and Homeowners insurance and zero prior claims. I own a new 2025 GMC Denali Ultimate equipped with the Advanced Drivers Assistance System (ADAS). The Issue: State Farm used Safelite to replace my windshield with non-OEM (aftermarket) glass. This decision was made despite the vehicle manufacturer, GMC, issuing a Position Statement (Feb 2025) that clearly advises against aftermarket glass for ADAS-equipped vehicles due to safety risks. When I raised this critical safety concern, I was told the use of non-OEM parts was allowed by policy. In short: State Farm chose to save a small amount of money rather than ensure my vehicle was restored to its pre-loss safety condition. I was promised a follow-up call from the agent, Kelly Cannon, to address this safety risk, but I never received one. If you drive a modern vehicle with safety sensors, be aware that this agency may not prioritize your safety over their bottom line. I have cancelled my policy and moved to USAA.

    Kelly and his staff are nice but State Farm sucks. I'd say worse but it would get deleted. Quoted a…read moreprice for homeowners and auto insurance. I bought and paid the premium and weeks later I get notified on a $100 increase due to a claim that I didn't even want to file but was encouraged by their rep over the phone. ZERO was paid to me because as I already knew nothing was covered. So four years later in being screwed for a $0.00 loss. It's really minus Five stars

    South Group - autoinsurance - Updated August 2026

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