horrible experience. been told we're were "next" in line for a doctor for the last 4 hours. Don't waist your time at this location. been waiting over 8 hours and counting. complete joke of an ER. less than 10 people in the waiting room and over 8 hours of waiting. Update: been over 10 hours, finally got a bed to go over blood work and we can leave, been waiting for another 2 hours in the said bed. read more

This is a horrible place. the staff's attitude is bad. I'm 38 weeks in pregnancy. my daughter is sick. I waited here for 5 hours already entry in the room. Still waiting for doctor to come. Nobody is checking on us. I started irregular comtractions due to long hours of waiting here. When I as them how long does it take for the doctor to come. Their attitude is gross and impatient. Seriously don't was your time in this hospital. read more

My mother came here by Ambulance. Like any hospital in these days and times the wait in emerg is very growling. People waiting in emergency being very very rude to the medical staff and expect to be treated with kindness! Think again!!! How would you react if you were on the receiving end of that abuse? Non emergencies could have gone to their family Doctor or a urgent care faculty. Being rude is not going to get special treatment of any kind. Yes, it's hard on everyone's mental patients of waiting. I'm not a person that goes to the hospital with a sniffle or a cough or even a fever. To some people they feel this is their only option, and with this it puts a stain on the emergency system. The nurses took very good care of my mom from the time she arrived to the time she was admitted for a stay. With extensive testing they did find many issues and is now being treated. (Even my dad has been to this hospital 8 years ago for a medical emergency. Even back then we had great medical attention) Kindness, Friendliness with a smile is what you'll get in return. With that said: it makes the medical staff feel better while doing this stressful job they love. -Easy access from Deerfoot Trail or Stoney Trail in the deep south -Emergency parking is pay parking -Limited free 2 hour street parking on the south side. (Good luck in finding a spot) -Plenty of underground pay parking for longer hospital visits or short. For a hospital that is 10 years old still has plenty of room for expansion and is in a great location to service Calgary south and towns. I would like to say I would be returning because of the great prognosis and treatment. But medically I hope not. read more

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My nurse Kaecie Barla - PACU Was nothing short but amazing in the recovery room. My blood pressure was super high and I was in alot of pain and she was the only one who came to calm me and sat with me the whole time and kept me calm. It really helped me mentally having her by my side. read more

I was sent to ER with a letter directly from my doctor's office. Spent 16 hrs in ER and finally admitted. After being so sick and waiting so long, I was put in a room on Rapid Access Unit. I was given IV antibiotics and Sodium. Care on this unit was very efficient and the staff were so caring and friendly. In all, I went in on a Saturday and home Thursday. My bed was a stretcher. I am being followed by my family physician. I was never so sick and hope I never am never again. One star for ER and 4 star in Unit. read more

Durring a low point in my life I wanted to commit suicide, went here just to be faced with a 5 HOUR wait time in emerge, followed by another 2.5 HOURS before seeing someone. This entire time (after point blank saying I wanted to/had plans to end my life) I could have just walked off, namely up to any of their numerous high points (don't have gates or nets). If it weren't for my family I could and would have done so. Places like this level me wondering why I pay taxes. read more

What a waste of tax money. We've built this beautiful facility and staffed it with m0rons. Went there on Saturday, Dec 11. Our 2yo got bad fewer for days. First thing they did was a covid test, duh. Nurse stuck a thing in his nose that caused him to bleed. A week later he's still bleeds now and then after that test. After waiting for many hours we finally got to see the doctor, she was even worse. All she could recommend was Advil. Did not see ear infection, did not hear pneumonia affecting half of his lungs, literally sent child in pretty bad condition back home. We went to urgent care on Macleod next day where doctors could see all these and prescribed medication. With this attitude, that doctor in South Health Campus will do a terrible mistake one day and go to jail. read more

Beautiful new health hospital. Ample parking free and pay. Great location for the SE communities of Calgary. Staff are good but some are not very friendly to patients. Hallways are sparse due to campus not being fully opened. Money spent well as far as public health projects go. read more

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Don't go to this emergency room at all. I went through 3 waiting rooms and waited 5 and a half hours to not even see a doctor. I had to leave watching the nurses sitting around doing nothing and only two doctors on duty. There is better places you can go, absolutely ridiculous. read more

They allow patients to blare tv's in open areas, while others are trying to sleep and recover, through all hours of the night. No enclosed rooms, just cubes with curtains, unless you're in isolation. Never coming back to this one. read more

My stay at the South Health Campus Hospital ------------------------------------------------------- I was warded at the above Hospital in an emergency situation , an immediate operation was expertly performed by Dr Mitchell Philip & his staff to unclog & deflate the intestine . There after I was warded for a period of seven days in a recovery mode. I cannot praise enough of the care and attention afforded to me firstly by the staff of unit 68 and then to the staff of One Day Stay unit , they were all full of empathy , sensitivity & courtesy . We in Calgary don't realize how fortunate we as a community to have a magnificent facility to care for us in our hour of absolute need until we fall seriously ill. I urge the community of Calgary to support this facility when ever requests are made for assistance , it's certainly a worthy cause and an investment . read more

Amazing nurses who love their jobs and are so kind, understanding and empathic with their patients. 5 out of 5. Added bonus, free street parking (2 hour)!! Other hospitals should adopt this policy. read more

This is not the fault of the hospital, but l *dread* travelling to get there and back due to the terrible signage on the nest of freeways that surround it. Twice got lost in Cranston, which seems like a puzzle you can't get out of. Four times l found myself travelling to Lethbridge on my way home (and l can't have been the only one, as there is a sign telling people that the next exit to get to SHC is at Dunbow Road ). Over a dozen people to whom l vented have had similar difficulties. But l MUST address the manner in which two physicians on separate occasions (one gastroenterologist and one who tended me when l was recovering from another issue) suggested they thought l was an opiate abuser without having a CLUE about me or my pain management. On another occasion the doctor accused me directly of being a rascist. And finally, an Emergency doctor told me to go home after a cardioversion - at 2:00 a.m. Because l was taken by ambulance, l had no means of getting home to Bragg Creek until my ride appeared, so l "slept" on a bench in the lobby. The nurses are beyond reproach. If l had any choice, l would NEVER voluntarily go there again. It seems to have a culture of disapproval and judgement. read more

On the evening of July 8, 2021, approximately 6:30 pm, I took my son to the Alberta South Health Campus Hospital Emergency. He was having suicidal thoughts and experiencing extreme anxiety. My son was the one who asked me to take him to a doctor, so he could get some medication to help with the thoughts he was having. His regular clinic doctor could not fit him in all week. FIVE (5) nursed greeted at the entrance to make sure we were sanitized, given a clean mask, answer questions and given a sticker. Triage would not let me go into emergency with him (there were only four 4 other people in the emergency waiting room). I explained to the nurse that he has some learning disabilities and that I am his advocate, however she dismissed me and said he's 19 there's nothing we can do. I was asked to leave the hospital, which is absolutely unacceptable. My son was left without an advocate to deal with this dysfunctional health system. The triage nurse told me it would be a minimum three 3 hours before he saw a doctor. I was extremely upset so I left the hospital to go visit a family member to talk to. I received a phone call from my son thirty (30) minutes later saying he was done. That he had seen a doctor for a few minutes and that said Dr. told him he would have to go see his family doctor to get medication. There was nothing they could do for him. I am still in shock. This is touted as a mental health facility and that is the reason I took him to this hospital. This hospital and many others are consumed with Covid and not addressing other more serious health care concerns. According to South Health Campus Hospital's social media, it is all about helping people with mental health issues, lol. Obviously, they are NOT concerned at all. They dismissed a 19-year-old at his breaking point asking for immediate help with his depression. The fact that they did not let me in to advocate for my son, proves that they do not have the patient's best interest in mind. I have been paying into this health care system my entire life, yet when my child needs help - you turn your back on him. I am appalled and disgraced at the shameful treatment my son and I have received from this facility. You do not deserve another dime of funding from taxpayers because you focus on your employees, not your patients. read more

If I could give negative stars I would. I went to this hospital when I was 5.5 months pregnant because of intense flank pains that I know aren't normal during pregnancy. They got me in right away because I'm pregnant however the only test they did was an ultrasound. When the results came back the doctor was beyond rude to us. He told us there's nothing wrong and my kidneys were 'probably' just being kicked around by the baby, and then reassured me that it's only going to get worse. When I asked if there's anything I can do for the pain he looked me dead in the eyes and said "get an abortion" I've recently been to another hospital because that was BS and I can barely stand it hurts so bad. This other doctor has ran blood tests, urine tests and another ultrasound. He competed the two ultrasounds and today I found out that even the ultrasound done in Calgary had shown that my kidneys are filled with fluids and bacteria and they now have to be drained out. The answers were right in front of their faces and they proceeded to say it's PROBABLY (not a great word to use as a doctor) my kidneys being kicked. All while they were actually filling up with liquid, Worse hospital ever in my opinion, it's like they're only there for the paycheque, and not the oath they all take. My new doctor is just as disgusted as I am. read more

Waited 4 hours to see a doctor and they kept calling people up before me, even though I was there before them by an hour. Don't go to this hospital.... brutal!!!!! read more

Shiny new hospital that you couldn't miss if you tried. It's the biggest building in the Seton/Auburn Bay/Cranston area! How do you get to said area? Drive all the way down Deerfoot South and follow the giant "H" and "HOSPITAL IS HERE" signs. So fresh, the clipboards are still covered in plastic packaging and the stoplights leading the way aren't in working order yet. The staff here is extremely helpful, the nurses are friendly and happy to assist you in finding which floor you need to be on, and there's no weird hospital-y smell just yet. Parking is roughly $2 every half hour, but I just received amazing news at this hospital, so IDGAF. I'm glad the South Health Campus exists. Pro-tip: If you're not having an emergency and are here for an appointment, don't go to the front. You will block ambulances and people trying to get to the emergency room. Drive around to the back of the hospital and follow the signs for the public parking. read more

Calgary's newest hospital is incredible. The atmosphere is beautiful, the facilities top-notch, and the quiet a little surreal (although I don't imagine that will last forever). The south health campus boasts a Good Earth Cafe, a wonderfully windowed cafeteria, and a YMCA complete with a climbing wall. Honestly, the facility is impressive. On top of that, the staff are warm and friendly. Two physicians helped me find my way around (despite my wanting to look at the map). The South Health Campus is a wonderful hospital. read more

All of the staff that I interacted with on my visit here were great. I actually couldn't believe how friendly, helpful, and compassionate all of the staff were. Being a new hospital everything is in great condition. I'm not sure if its because it was the holidays or that the hospital is out at the edge of the city, but the emergency room wasn't that busy. When I arrived the wait time on the clock was 1.5 hours to see a doctor which was slightly low as it took closer to 2 hours. Through the whole ordeal the doctor came by a few times to give updates and check-in as well as the nurses and porters to make sure everything was going as well as could be considering the circumstances. I hit up the cafeteria/restaurant which was ok. There were lots of options on the menu but I think because it was the holidays some items had limited selection, like the sandwiches. There was only tuna salad. Lots of tuna salad. I went with a noodle bowl. There's also a Good Earth in the hospital but its at the opposite end from emergency. read more

Great experience and great place for a hospital !! However .. Cafe and food services ... Not soo much .. Cafe and good earth will rob ur bank !! I went to save on food and got way better food for cheaper price than market Cafe !!! read more

South Health Campus - Left : save on food for $8.00 Right : market Cafe for $9.00 (stew chicken, scoop of mash potato ) - Hospitals Near Me - Calgary, Alberta

Emergency staff, ICU people, Dr. White and his people, nurses, cleaning person, with gratitude from my heart to yours, thank you, thank you, may God Bless always... you are great, helpful, compassionate...these words will not describe exactly how you are, I love you all!!! The attention you gave me was like I paying the best hotel ever!, I bless you!!! The food, wow, for me was amazing, everything was in time and very refreshing if I can use that word. Please, tell the Chef, five star!!! Beautiful place, clean, "new", my family were coming and going like in my very home place, understanding and care are another words I can use for you all...With love and gratitude for all your services...T. read more

Taking a patient from the waiting room in emergency and putting him to wait in the emergency treatment room does not excuse the long wait especially when your told that there is a longer wait after an hour there. I watched three patients get treated with minor injuries that arrived after I was taken in. In pain and growing angry with the confusion I was forced to leave in excruciating pain to find other means of relief for it. I do think a tetanus shot for the young boy that was bite by a dog a good idea I hope his family doctor gives him one. Nothing better than first aiders is what I witnessed. A huge waste of time that showed nothing more than inexperience read more

I just had a total hip replacement and can't say enough good things about everyone. Everyone went above and beyond to make sure I was comfortable and well cared for. The staff was happy and respectful of their patients and each other. The whole process was extremely well organized and we were provided with great information that left us mentally prepared for surgery. Thank you everyone. You made the experience the best it could be. read more

honestly this hospital is a joke it took 9 hours to even see a doctor and they are so rude. I walked in and didn't know where to go so i went to ask a worker and she cut me off and just said yes to me and kept walking, I asked the nurse how long after waiting 5 hours already in a room and she said it's emergency so however long it takes you should expect this. they all were just super rude except one of the nurses. Nobody came and checked up on us not a single time other then me asking for a blanket for my friend. Sorry but don't come to this hospital even though it's close it's not professional. read more

STAY AWAY FROM THE SOUTH HEALTH CAMPUS, its absolutely shit. Go to any other hospital. The nurses are rude and judgmental, they don't read your chart so you have to go throught it a million times. I got dirty looks walking through emergency. The nurse also kept asking us to wait in the bathroom because "its nicer for everyone else if he goes the bathroom. EXCEPT HE COULDN'T WALK FROM PAIN, PUKING, and was prwtty passing out in tje wheelchair. Its first come first serve, not sickest seen first. I could go on, I have a no anger in me so the fact that they made me want punch them says a lot. You've been warned. STAY AWAY FROM THIS PLACE read more

The men and women at the rapid response unit on the 6th floor were so incredibley accomodating and caring for my family and I. I cannot express the amount of gratitude i have for the nurses and support staff there. They were understanding and caring to my grandma who was too fragile to be transferred to a hospice. They ensured she passed with dignity and comfort. I wish i got a chance to thank each of you personally. And i hope you see this review and know just how great you all are. read more

Very impressed with this hospital. Clean new and fresh. Very welcoming facility. They had me in and in the know of my injury in a careful and knowledgeable manner. read more

This hospital is great! They have great nurses great staff. It's not a super busy hospital so wait times are not bad.

Being a relatively new hospital in the deep SE corner of Calgary, this hospital isn't as busy as those more central in the city. I've had to make a couple of trips to the emergency room, and have received excellent care every time. All of the staff were very friendly and warm - did their jobs to ensure that those who were in more pain were seen first, but still communicated with me while I was waiting. The hospital is spotless, and parking is thankfully not a nightmare. read more

I have been here a number of times since it has opened! 2 for family emergency's and 2 for just walkin emergency. The staff is pleasant and happy. You make it in fairly quickly. They help out in anyway they can to make your visit a good one. I know I know what hospital visit is ever good. It looks amazing and is always kept very clean. I am overly impressed and thank god I live so close to such a great hospital. read more

Quick, friendly, possibly the best staff I have dealt with at any hospital. Beautiful location and facility. I love that everyone is so happy, you can really tell they love what they do. read more

The ER is terrible. My daughter was in tears when we came in with a possible broken ankle. After waiting for hours there were more people ahead of her than when we arrived. They are either so stupid they can't keep track of the order of patients or don't care. If you like wasting your time waiting in an ER room then this is the place for you. Otherwise I would go to another hospital that treats patients with respect. read more

I ended up at this hospital because this is where the ambulance decided. I wasn't impressed at first with the er but once I got in i was quite impressed. the staff were friendly and kept apologizing about the delay. once upstairs in the short term ward awaiting surgery the staff were very nice. It actually felt like I was talking with friends rather than nurses. The best part of the whole experience was they allowed my dog to come and visit!! the short term ward didn't seem to have visiting hours either as I had a friend show up around 11pm and stayed until 3am without issues. If i have to choose any hospital for anything again I will for sure choose this one. they seem to be more with the times than the other hospitals in the city read more

This staffs in this hospital are so professional and yet very caring. One thing I have noticed when I moved to Canada 12 years ago is that health professionals especially those in clinics and hospitals are polite (often not) but they are just that... polite. In this hospital, nurses are compassionate and caring. I work in a group home and I have to stay with my client for overnight . I was ready to spend the night on a stiff chair. The nurses came to to and offered me a recliner. When the recliner came it also has blankets with it. And they opened the fridge for my client and for me. This is what being in the health profession is. Smart and intelligent people who have not lost their touch with human needs. The team showed that they are just more than smart people with a pen and paper. They have a heart. ( this is just not one nurse... the entire night shift team were amazing !!!) read more

HORRIBLE experience every time I have gone here !!! First time a doctor diagnosed me wrong and didn't even check the pee sample that she made me do, we went to the urgent care and turned out there was kidney stones !! After we got pills and such , we went back to show south campus and complain about the treatment we had gotten there and no one had EVER heard of this doctor working there before!! WTF! Experience today was pretty awful too.. First I told them my mom couldn't get a deep breath and was having issues breathing , they didn't seem to care and made us wait 3 hours!!! DISGUSTED ! We ended up walking out I will never ever go to this hospital ever again.. Not to mention that they only had one nurse on when your first entered to get assessed ! He was doing the job of about 20 people... I felt bad for him . Maybe you guys should hire some more staff and get your shit together ! No one wants to wait 7 hours to get seen.. When the wait said 2! I am disgusted read more

I had to go in there a week ago because of a neck injury, it is an amazing hospital, the triage nurse was compassionate and through. It is very new and well done. Everyone who worked there was happy and you could tell that they enjoyed there profession. The nurses that wheeled me down to get x-rays were telling me jokes and keeping the mood light. Everyone truly cared and was through with helping me read more

Worst experience of my entire life. And I got food poisoning in emergency after I went in for food poisoning. Treated me like a lab rat and gave me the medical run around and never sorted out my issues. Completely unethical and I feel like I was kept for a money grab because of the Covid crisis that everyone is blinded by. I tested negative within the first hours I was there, but was treated like a leper for the next five days I was told I had to stay while they pumped me full of every antibiotic and drug they could think of and then wonder why my liver count is so high. What a joke. Truly disappointed in the health care system and will NEVER EVER seek medical attention from this facility again. If my bone marrow biopsy I just had to have comes back clean, it will just reinforce my views on how healthcare system has taken a severe nose dive into severe Cranial Rectal Syndrome. I am appalled and disgusted at the lack of professionalism and care that was supposedly provided. If you value your health DO NOT GO TO THIS FACILITY read more

Beata is by far one of the unkindest nurses in the ER. She did the bare minimum of her job and was very short when asked for anything. It is understandble that it is busy at this location and especially on the weekend. However, she was not quick to help when she saw the patient (my friend) in excruciating pain or when she was puking and asked her to dispose of her own bucket. Our experience at this hospital has not been a great one, from the lack of care to being treated like we are in inconvenience, I would definitely not recommend this location. read more

I brought my wife in to emergency with a knee injury. After being asked the obligatory covid questions, we were put in line behind a man who had a severe foot injury and was visibly in severe pain. At this point, my wife asked me to explain the triage system, and I noted that in real triage, the man in front of us would be taken right in for painkillers and treatment. An administrator lady who was doing more standing around than any good even had the nerve to ask him roll himself up in the line, when it should have been obvious to anyone with a brain that he was barely hanging on to consciousness and maybe should could have helped. Next, another administrator repeated the same covid questions that we just answered. I rolled my eyes, and she got very defensive and visibly agitated, even going so far as to say 'I don't have time for this' and 'My job's hard enough'. When she pushed my wife's foot into a table because of her lack of attention, I basically lost my cool and left. I'd like to say I'm shocked that a healthcare worker would have such low tolerance for a situation in which my wife is clearly injured and we're both distressed, but I've been to the hospital in Canada before, so I guess I'm not. Consider this a strong complaint about the level of service and competence at this hospital. read more

When one of our loved ones become sick or get seriously injured.I am so greatfull that the south campus has highly trained men and women to take care of our loved ones.. We leave to return to our everyday way of life.And nowing that they are in a state of the art highly recomended hospital.And to be so [proud to be a canadian a albertain and farmost a calgarian.Thank from with all my heart and soul !!!! Randy Menard....... read more