I have used this company 3 times for problems on my rental properties and each time the services…read morehas been prompt, the issues well communicated, and the prices fair. Being an absentee landlord this is the type of company that is an ideal find. I would highly recommend them. (Only God gets 5 stars for being perfect....:)

Our heat went out and with the cold weather forcasted in the next few days getting it fixed…read morepromptly is a priority. We have a home warranty so we filed a claim and were told we would be contacted within 48 hours. our warranty company chooses the contractor so i was happy that it chose a local contractor. We believe in supporting local. Mr. Feuerbach called us the same day we filed the claim and was at our house the next morning. He was knowledgable, polite and explained everything to me. He had us up and running again in no time.I will be using his business for all my HVAC needs from here on out. 10 out of 10 definitely recommend.

Unfortunately this review is only for the Office or Receptionist,…read more As the General Manager of Restaurants, server, bartender, Manager at Pennies 4 departments at one time...I am skilled in helping the customer get the best out of our resources, and I even go the extra mile to let a customer explain their needs and sometimes frustration. Its not easy. I know but the rewards are epic a lot of times. I called your establishment today. I am from Oregon. I am helping my son, who recently became a single father of 2, with his casa. We recently had our Heating and air conditioning fixed by 3 very kind gentleman after not having air conditioning for over 7 days. It was brutal! Thanks Guys!!! Wish I remembered their name. Awesome, young men! Respectful, and clean. This was right before the holiday, July 4th 2024. The very next day, after the fix, I see water coming out of the air vents and dripping in the laundry room. I ask my son, who works 12 to 14 hrs a day to call the landlord or Heating and cooling. He forgot ok, ask again...he forgot. Now hes at work, I need help and every # for the realitor online is a wrong #. So i dial Viking Air and ask for help. Jen answers, asks if I'm sure its not a broken pipe problem. U assure her that I don't believe it is because,... the water is coming from the vents and pooling in the laundry room. She askes me to check to see if its icyle on the condenser outside. NO ICE. Then she say she cannot do anything for me because I need to call the realtor and have her call Viking. I explain that my sons at work, realtors can't be reached and that I am frustrated. I don't know what to do. She offered to give me the realtors # ... I said Yay. You have their #, omgoodness I can't find that anywhere. She then immediately back tracks and says she cannot give me that info... I talk over her... begging to be given a manager or the #... there must be a way... i need help, and there be a loophole... right? No, she hangs up on me. I call back 10 or so minutes later hopeful... gonna beg for a loophole. Jen answers, I say Jennifer I am sorry, I don't mean to...she cuts me off... says they are on their way ... I tell her THANK YOU SO MUCH, I DIDN'T MEAN TO BE RUDE I just needed help and felt lost. She said... "Yes, you did mean it and hung up.... slammed the phone down." Its 4pm... Viking closes at 5pm...I called at 9:30am... still nobody has come here nor have I been contacted. Jen. You are better than this, right? If not you shouldn't be answering the phone. Update!!!! Sir, please tell Jennifer I apologize, and thank you!!! Today for the first time our Maintenance man is here. They brought 4 men, this house is being attended to in a manner that is befitting a property management company. The catalyst was the dibocal from yesterday. If she can be kind enough yo find it in her heart to forgive my frustration and crutial need to be heard! I am so thankful to have finally been heard! It wouldn't have happened without her. I will also post this apology to Yelp I have been so alone and lost in this endeavor that it feels amazing to finally be heard. Thank you.

I had my air ducts cleaned by Viking. The technicians were very professional and did a fantastic…read morejob. It feels like my furnace is working more efficiently now. Great job.

I have used their services for both commercial and residential…read more Great responsive customer service . Fairly priced .

In the middle of a summer like this, losing the A/C just isn't something anyone wants to deal with…read more And, as ours started going out, getting someone out to fix our system became a high priority. Getting an appointment with Ribbit Heating/AC was particularly easy, with their dispatcher not only providing lots of opportunities for appointments, but also giving us follow-up calls on the day of, ensuring that we were home in time to meet the service techs. The two techs who arrived were both timely and courteous, swiftly diagnosing the issue with our A/C unit. They provided accurate pricing throughout the process and were done quickly. And right now? Our A/C is blowing cool and comfortable for the rest of the summer. No complaints whatsoever!

I am so glad we had AC Service come over to give us a second opinion on our central air. In the…read morewinter, we had a furnace replaced by a different company and that went horribly . When the air conditioner didn't work this summer we thought that it was probably something they didn't hook up correctly after replacing the furnace, so we had the old company come back out. They swore it was nothing they had done and that our entire central air system needed replaced and said it was going to cost us over $7000. They gave us a whole laundry list of things that they said were broken. I didn't trust them and thought it had to be something they did since it worked just fine until they replaced the furnace. So I called AC Service company out to give us a second opinion. Jarrod was amazing. It turns out that it wasn't something that the other company did wrong. However, it was a simple fix of replacing the thermostat and now the air-conditioning is working fine!!! That other company was super shady and was going to cost us over $7000 (and based on how slow they were fixing the furnace, wouldn't be done for several weeks). Jarrod of AC service company had it fixed for under $400 the same evening. And he showed us several things that the previous furnace people did that were not up to code and could be downright dangerous. AC service company saved our budget and possibly saved us a major problem next winter. I am so grateful for AC service company and I will be using them from now on! Thank You Jarrod!!!

My kitchen sink faucets were leaking, the spray hose hadn't worked in a few years. Tried to turn…read moreoff the water to the faucets (so I could have a new dishwasher put in) but they were rusted shut. Called AC services and Sean did a fantastic job of replacing everything in a very short time! Will definitely call them again as needed. Definitely recommend them.

They were out to my rental property the same day to diagnose the problem I had with the furnace…read more Very professional, courteous, and most importantly, they showed up when they said. I did not have to leave half of my day dedicated to waiting for them to show up like other companies I have used in the past. The pricing was fair and reasonable.

When you have a tech in your home to repair something you expect professional results. This Noonan…read moreteam, Bill and Mike, were absolutely a TEN STAR all the way. The owner, Gene, came out right away and determined that we were having carbon monoxide in our home due to a cracked heat exchanger in our furnace. We have known Gene for years and he is one of a kind. He scheduled us to have a new furnace installed the next day on Tuesday, the 15th of February 2022. The transition was so smooth and the outcome was beyond excellent. Not only was the installation left as if it was in a new home (they had to install new duct work), they also were immaculate leaving the basement as clean as they found it. We will be sending this comment out to all of our contacts via E-Mail so they would never hesitate to use this great company. Carol B.