Zero stars if I could give that went in to buy a solid wooden door owner was just a complete jerk…read morehe was yelling at me and telling me I don't know what I'm talking about as far as needing a solid wooden door.He also told me to get out of his employees way while I was standing there talking to him about the door.I was going to buy the door but I decide I was not going to support Big R with my hard earned money.I will never step foot into this establishment ever again I was very cordial with the owner when I walked in I even shook his hand I don't understand how this guy can even be in business.

Really nice people. The conversations with them is just as fun as the looking around. Fair…read moreprices, lots of stuff! Never know what your going to find! Take a friend!

People were nice but parts didn't seem like OEM I've gotten there before. They looked like the ones…read moreI saw on Amazon and eBay. Look closely at packaging

From the owner: Western Implement Co. has been proudly serving West Texas since 1947. We are the business where…read moreWest Texas and Eastern New Mexico goes, for the largest selection with the lowest prices on tractors and equipment. Providing total equipment packages at 0%apr financing is our specialty. Our friendly staff will gladly assist you. With our company's dedication to excellent customer service for your satisfaction.

Came in to pick up a tractor and got a nail in my trailer tire. After picking up 50 nails in the…read moreloading area I took them into the office and there reply was it's part of doing business. I'm transporting the tractor for another business so there's not much I can do. I can only imagine what they would be like to deal with after making a purchase.

Do not come to this yard because it is full of nails and screws. I ended up with a nail in my…read moretrailer tire. I began looking around and picked up a handful of screws and nails. They said it was the contractors that left them. I asked the manager to pay the $30 to have the tire plugged and they said no. "That's the price of doing business"! Really????!!!!!

Love Ollies!! Great prices and unique and cool stuff. A lot of home decor items and big rugs at…read moregood prices. The store is older but decently maintained compared to others. Easy parking and restrooms are "okay" lol other than that I love Ollies!!

I really enjoy shopping at Ollie's Bargain Outlet. They usually have good-quality products at very…read morereasonable prices, and it is a great place to find deals if you do not mind the selection changing from week to week. The store is not always clearly marked, but it is fairly organized. You can usually tell what section you are in, whether it is toys, automotive, home goods, or something else, which makes it pretty easy to figure out if they have what you are looking for. That said, customer service has not been a strong point in my experience. The employees are not usually very helpful, but most of the time that is not a major issue because the store is easy enough to shop on your own. The only significant problem I have had involved my grandmother. She walked behind the counter area to look at some Christmas bags that were displayed back there. For context, this location has several registers, there was no clear sign or barrier indicating customers could not step into that area, and there was merchandise displayed on the wall behind the counter. It seemed like an easy and understandable mistake. Instead of simply explaining the policy respectfully, the cashier was dismissive and unprofessional. My grandmother explained that she was only trying to pick out the bags she wanted to purchase so she would not have to describe 15 different bags to someone who would then have to walk back and grab them. The cashier called a manager over, and my grandmother said she would wait for the second cashier to open because of how she was being treated. The employee then continued making unnecessary remarks. Overall, I still like Ollie's and will continue shopping there for the deals, but the customer service could definitely use improvement. A simple misunderstanding should have been handled with basic professionalism and respect, especially toward an older customer