Excellent customer service!…read more My husband arrived with our golf cart right around closing time. He planned to leave it overnight and make another trip from Levelland the next day to pick it up. Instead, the staff stayed after hours to install the new batteries so he could take it home that evening. They truly went above and beyond to save us an extra trip. We really appreciate their kindness and outstanding service. Highly recommend!

My daughter is a Tech student and needed a new battery. I called and Sal has the best customer…read moreservice they took and installed the battery. It may not seem like a big deal but when your college kid is 5 hours away and you get the service and help we received it make me a loyal customer. My other daughter will be starting Texas Tech soon and I will be letting all of our friends that you guys are the best. THANK YOU again SAL.

Very nice people. They do what they promise. They will price match and the customer service is top…read morenotch.

Parking lot is big and spacious. Employees are knowledgable and don't mind answering any questions…read moreyou may have. This place is awesome and quality work is always done! Came here right before they closed, I had a FLAT tire. It was so bad, Johnathan and his tech made sure to get my tire fixed asap. Their customer service is great, they got me in and out so fast. It's been a few months already and my tired is still tip top. If you need fast reasonable service, talk to Johnathan and he'll be sure to get you taken care of.

Buyer beware when using Vernon's Signature audio in Lubbock. I paid $77 for a diagnostic of an…read moreentertainment screen replacement for a 2020 Kia Forte in July 2025. I sent several emails and called on several different occasions for follow up and to see if they could repair/replace the screen and at what cost. They never once returned my call or provided me with any diagnostic information. So buyer beware when paying the diagnostic fee upfront and then never receiving the promised service.

Shout out to Vernon's for always looking out for what's best for the customer!!!!!! Took time to…read morehave a conversation to just a sale and made sure everything was top quality not top price!!! We will definitely be back for more

Excellent customer service - something that's missing far too often around town among their…read morecompetitors (unless you're ready to spend a couple grand). I can't say enough good things about these guys. I didn't spend a ton of $ with them, but they treated me like I did. I'll definitely remember them the next time I'm in the market for truck stuff.

The staff is very personable and willing to work with you! We got a great warranty with out vehicle…read moreand reasonable price.

Had new tires installed on my corvette and had my tires serviced on my Silverado. Both visits were…read moreexcellent. The crüe at RnR were courteous and knowledgeable. This a service you have to look into if you need new tires or wheels. This outfit really cares about their customers and the service they deliver.

The service was great but the whole pay weekly is a easy process. They do work with people's…read morefinancial situation. I let my friend use my card 1 time and they kept my card on file I called reported it spoke to 2 different ladies a put it. Until this day they are still trying to charge my old card weekly when its not even my account. She me tioned that my card wasn't even on file so why till this day is it trying to withdraw from my card that I no longer use. I had to cancel my card. I attempted to call the corporate office and no response. Better off paying cash people.

These guys are the only ones I trust with our vehicles. Professional and respectful,…read morerecommendations are accurate and factual. Birdsong Automotive is literally the best shop in all of Texas!

I do NOT recommend this business. My wife and I took our 2013 Jeep Wrangler to them for repairs for…read moretwo years. They were unable to find the issue, but often had other repairs (other than the ones we went in for) to do. In the end, I had to replace my entire engine, cadilidic converters, and all the hoses associated because they did not do basic engine care (secure the air filter cap, thus my engine sucked up dirt for two years). When confronted with the issue, they denied any responsiblity and were not helpful. They are incompentent at best and most likely negligent from our experiences. There were several other smaller issues we had with them too but I want to keep this short. -DMH

Today September 16, David was the first to arrive from AutoZone to help me get my car started…read moreunfortunately it didn't work so we went back to the store. Abby brought with her all of her tools and I bought a new battery so She put it in and I appreciate them very much. I do want to recognize both Abby and David. I think they're awesome and the world needs more people like them.!!!!

I called this location to get an estimatr on the supplies I needed to do an oil change. Mike and…read moreAbby helped get all the supplies together and rang me up as soon as I got there. A super friendly and efficient team!