Great experience... able to get an appt next day, tech (John) called ahead to let me know was…read morerunning late and gave me options to push it later in the day which was considerate. Was upfront on pricing and found the root cause quickly to re-establish power to thermostat.

Warning: Review Coercion & $1,100+ Pricing Discrepancy…read more I used Santa Air for five years and recommended them to many friends. Unfortunately, their business model has changed from "honest and hardworking" to "opaque and manipulative." The Technical Issues: In 2020, Santa Air installed my trane system but failed to properly connect the emergency heat strips. I spent five winters wondering why my house wouldn't stay warm below 30°F. They missed this mistake during every subsequent maintenance visit over the 5 years. Recently, they tried to charge me $1,700 for repairs I didn't need. A second opinion confirmed their diagnosis was wrong; that technician fixed Santa Air's original installation mistake and the actual sensor issue for a total of $575. The Billing Issues: Their current pricing "tiers" (Bronze, Silver, Gold) are incredibly over-inflated compared to other local HVAC companies. And if you only need a repair included in the Gold tier, you have to pay for all the things you don't need in the tiers below it. When I realized the invoice was vague and the work wasn't needed, I cancelled. The Ethics Issue: The most disappointing part was the office's response. They tried to emotionally guilt-trip me. They held my refund hostage, telling me they would only return my money if I removed my negative reviews. I refused to be coerced and had to fight for three months through my bank to recover the funds for services never rendered. Don't let the high star rating fool you--they are actively pressuring customers to delete bad experiences. Always get a second opinion!!!

Arrived on time. Repaired unit in 20 minutes. Reasonable rate. Will use them again if needed. I am…read morequite picky about pretty much everything and I was very pleased. lol

Had an issue with the AC at my rental home and my normal AC company couldn't make it and my tenant…read morewas in 90 degree weather. I called Air Quality they sent someone out the next day and checked the system. Came in at the quote they said and they were easy to work with.

Reliable Heating and Air is a very impressive company that fully supports the equipment it provides…read moreand especially its customers! Our 1-year warranty service was OUTSTANDING in all respects. GERARDO is an awesome tech that answered all of our questions & checked/ adjusted the AC Airflow set up & equipment. Our system has worked much better with more consistent temperature throughout the house after his changes. We also think our monthly bill will be less. We truly appreciate Reliable's first year FREE service calls. They helped us understand our system better, how to reduce costs, & basic maintenance that we can do. We've never had AC service like this for the many other homes we built/owned in 50 years.

More like unreliable Heating and Air. This company is a joke. My apartment complex contracted…read moreReliable AC and my new unit installed in April has failed 3 times so far. Condensation keeps building and will trigger what is known as a float switch and shut off the entire unit. 4 different technicians came by to try and fix it. The last one came Thursday 7/9/2026 and it failed this Saturday! One technician just said I don't have the tools to fix this and left. Whatever you do don't hire these people for any service. They are incompetent and unprofessional.

An amazing team that does an amazing job. They make each customer feel like they are #1. Our…read morefavorite HVAC team for business and personal!

Josh and Angel were both extremely professional, friendly, and helpful! They showed up on-time,…read morewere very efficient and tidy, and took the time to explain to me what was wrong with the ducts in my home and what they had done to fix it. I was immensely grateful for the clear explanation, honesty, and their hard work. I would recommend EnviroAir in the future!

I am extremely disappointed with my recent experience with Maynor. I have been a loyal customer for…read moreyears, purchased three HVAC units from them within the past five years, and referred neighbors and friends. My current unit is less than five years old and still under warranty, yet the compressor has already failed. I called for service six days ago and have since called three times asking to speak with the Service Manager. The labor estimate to replace the warranty-covered compressor was also extremely high and not consistent with market estimates. Because we urgently need air conditioning and are in a crazy heat way, I felt I had no choice but to approve it. The lack of communication, urgency, and consideration for a long-term customer has been very disappointing. Based on this experience, I do not feel that Maynor values its loyal customers.

My upstairs AC went out. No one lives there, so it wasn't an emargency, but I sent a contact…read moremessage to Maynor on 6/22 (the day it went out) and I'm still waiting for a response. Same thing happened 2 years ago when I needed help with my tankless water heater - waited two weeks with no response. I agree with the guy who said he'd never recommend them. Needless to say, I've found someone else (who came out on the 23rd) and will never use Maynor again.

Great service! Came out at the beginning of the 3 hour window and had our AC on within an hour. I…read moretruly felt the gentlemen was out here for us, to do what it took and not take us for everything we had. Very polite, let us know everything he did. Even gave advice on how to not over work our system. Highly recommended! Hopefully we won't have too but will use again when needed!

Make the call now! A great company! Tim showed up on time and quickly diagnosed the problem. After…read moremaking the repairs I was surprised to find out he saved me quite a bit of money compared to other HVAC companies in the area. A big hats off to Holly Springs Heating and Air!

Highly recommend Duo Dragon HVAC! Tyler came out on a Sunday when my AC stopped working and quickly…read morediagnosed an issue that I had spent hours trying to figure out myself. He was professional, knowledgeable, and took the time to explain everything clearly. Since the needed part had to be ordered, he even provided temporary solutions to help keep us comfortable in the meantime. It's obvious that Tyler genuinely cares about his customers and takes pride in his work. I'll definitely be calling Duo Dragon HVAC again for any future HVAC needs.

Tyler did an outstanding job repairing my HVAC unit. He was professional, friendly, and extremely…read moreknowledgeable. He clearly explained the problem and the solution, which gave me confidence in the repair. The quality of service and value for the cost were excellent. I highly recommend this company and will definitely use them again for future HVAC needs.

Walter was professional, courteous, and took the time to explain. I was notified of the current…read moreissue, downstream impact, options of current solutions, recommended solution, and advice on general upkeep. I will probably be calling on Burke's in the future. Thank you, Walter, for your expertise and services.

Used them several times. Very quick to respond and assist. Walter is so helpful and completely…read moretrustworthy. I will continue to use their services.