We have had our security system for about 7 months now and could not be more pleased. I was impressed from the initial telephone call. We also interviewed interviewed ADT, which took over a week to get an appointment, was very late to the appointment and couldn't answer my specific questions, and were more expensive with monthly charges and the install. Southeast Home Security in New Bern NC came promptly to all appointments, answered all my questions and if person didn't know the answer, called someone who did and got us the answer. The owner, the technicians, as well as the salesperson was very considerate, understanding and knowledgeable. Even the control center who calls when you set off the alarm accidently are cordial and pleasant. The technician was very good at showing me how to access the program so I can change or add different functions. He even talked me thru a change on the phone. The system has made us feel safer and more comfortable knowing that lights will go on as selected, our doorbell can be answered by our phone app, a video will start and we can see the person at the door, and we will know if any window or door is opened. All at an affordable price. Thank you, Southeast Home Security! read more

I bought a house last year in a new town and I wanted to have a sense of security as I adjusted to my new environment. I've had security service through some other companies over the years and my parents have it through the cable company. Honestly, I was never satisfied. This time I opted to go with Southeast Home Security out of New Bern and John Otto and the folks at Southeast Home Security are top-notch. I have always felt that the folks here treat me like I am the most important customer they have. The service has always been prompt, considerate and professional. I highly recommend you go with this company for your home security needs. read more

This company has always been very easy to contact and to receive fast and courteous help when needed. They are people friendly and don't consider us just a number or another client to their base. Would recommend them for your home security needs. Kaye Rich read more