My AC went out in this horrible heat. They had a technician come out the next morning and found out…read moreexactly what was wrong. They ordered the parts and installed them the next morning. The technician was polite and professional. Left absolutely no mess and my system works like new. I cannot say enough about this company. Would highly recommend to anyone that needs repair or replacement. 5 stars for CCAC.

My heat went out on one of the coldest days of the year, they were out had the problem diagnosed,…read moreand had the part ordered right away. As soon as the part came in, they were out there to fix it in the frigid temps to make sure my children and I had heat before the snow storm and coldest temperatures in a very long time here. I cannot thank Mr. Parks and his crews on such an amazing and prompt service. And decently priced compared to larger companies, and cleaned out my vents at the same time (to my knowledge at no extra cost) I highly recommend them for your heating and air needs!!!!

I lived in Kinston NC and and replaced the ailing air conditioners with two high efficiency 17 Seer…read moreunits. The south side unit kept having issues and since it was under warranty with another outfit they just kept fixing it, saying the board had died and need to be replaced. I asked them don't you think that is unusual? Those things rarely have problems and the other outfit had put 5 new boards into the same unit. When I suggested maybe something wasn't connected or done correctly they shrugged me off because I was a woman. After the warranty period expired and bad HVAC company wanted $2000 for another new board, I said no thank you. Then I reached out to Mike Houston, who was incredulous that the other outfit hand replaced so many boards. He came out and said sorry I have to replace the board it not responding and just shook his head. But it is what it is. On the second visit he came with his son on a very rainy day, and when they found the board was not resetting as it should they shook their heads, this can't be. Unknowingly I had purchased AC's that the steps used to reset boards, universal across all ACs was not how my units were configured to respond that way. Mike and is son spent two hours on the phone with the manufacturers support team, even they did seem to know about this new reset technique. They finally found the issue and it came down to some good detective work with tech support. When the other outfit just kept replacing boards and didn't they didn't pick up on that they were missing something. He and sone were outside in the rain and worked for two hours tracking down the real solution when the bad HVAC company just shrug with weak mumbles of yeah its odd but nothing more. Mike Houston is smart business, honest business and does highly respect work. This man has integrity and doesn't quit until he found the issue and fixed it. I know longer live in Kinston NC and hope I can find the same level of service here in Maryland, but I am not holding my breath. Houston Heating & Air Conditioning is a gem in a world of blah. Thank you and I appreciate your service.

Houston Heating & Air conditioning service has been an excellent experience from start to finish of…read moreDiagnostic and repairing of my Restaurant AC system. The Restaurant A/C was checked by several A/C Vendors; however none was able to resolve the issue and bring the system back to working condition. As Soon as Houston HVAC got involved in the process, the A/C systems cause of failure was resolved, and quickly a game plan existed for Repair. The Restaurant is now back open and the AC systems is working like a charm - thanks to Mike and his team at Houston Heating & Air Conditioning Service. I highly recommend any residential or Business to contact Houston for all your needs. Great Job and Thank you so much for the open relationship that we now have. Appreciate you guys so much!!!

First of all, this is a great business!…read more We had a clogged drain a few months ago, so we called our previous plumber and never received a call-back, so based on the Yelp reviews I called River Dog. I left a message and Matt called back within a short time. Our clog was fixed the same day and the problem was explained by the service person who was very knowledgeable and friendly. A few weeks later, the clog happened again and without any complaint, they came out and cleared it again. I was a little surprised that it was done without charge! If you need a good, honest and reliable plumber, River Dog is the best place to start!

Service was quick and team was professional but the pricing was way to high for the service…read moreprovided. The company will get the job done but you will definitely pay extreme prices to receive it. Simple clog cleared "about 20 feet" using outside access pipe. 500+ dollars. Too steep!

Follow-up to previous review. Neighbor went under house to check on duct being down. Found a main…read moreduct down (see picture). Also has picture of 98.2 degree air coming out of duct (see picture). Heating system was working, duct was down. Don't condemn my heating system when your tech did not do the job I requested. New unit has been installed and all old ductwork under house is new. No thanks to you.

Dustin & Roberto spent a whole day swapping out lighting fixtures, adding a floor outlet & dimmer…read moreswitches! They are awesome - professional & friendly! Glenn's HVAC & Electric is unbelievably responsive! They do what they say they will do & give free estimates! They replaced out thermostat last week! That's how we found them. I had come to believe that good customer service is a thing of the past. At Glenn's it seems to be the very foundation of their business! If you need HVAC or electric work done, don't even bother to call anyone else! Glenn's got you!

We have used Dales for years. Fixed My grandmother's furnace yesterday and charged a super…read morereasonable rate.

David Mustachia was asked to install a Daikin mini-split to control the climate of our garage which…read moreis slowly becoming another room of our house, my man cave above the garage, and the loft up over the carport. He and Donald Phillips's crew worked way into the night on Friday. They all came back the next morning and finished it all up. They did a great job. It works fine! I'm glad to be rid of those earlier noisy portable AC/Heat Pump units that we had been using since moving here in 2017. This job was reasonably priced. Frankly, I liked combining builders working with AC & Heating people for they made a great team. As the saying goes, TEAM Together Everyone Achieves More.

I called Johnny the owner and he came out to do a quote. 7 weeks later we still had not been given…read morea date for the install. He kept telling me he would after he was finished with a current job. 10 weeks later we still had not heard anything, He has ghosted us and will not return calls or texts. Absolutely horrible company. We have been without a unit since July. it is Now October; we were trying to work with him on timing but now we are in a crunch to get it installed before cold weather. BEWARE DO NOT CALL

Best price for a new Lennox HVAC system by a fair degree. Sales guy was young, clean cut and…read moreprofessional. Awesome financing options and were able to install next day after electronically signing the proposal and being approved within minutes for their 5 yr zero percent plan. Install went smooth with very nice installers who I felt good leaving in the house all alone while I left to go to work. My salesman checked on the install as it progressed throughout the day and gave me updates. I got 4 quotes and used Thigpen gladly.

we called on Anthony to seal some air leaks that we had around our house and to replace our…read morewindows. he put in these very good quality windows and fixed the water leaks that he found from improper construction (when the house was built). so far, our electricity bill has gone down $30. thank you, Anthony and Crystal!

I made a post on Facebook that I needed someone to come out that would not charge me an arm and a…read moreleg for a plumbing problem . This young man come out on a Sunday during his family time to fix my pipes for me and my son . Extremely professional and very knowledgeable I 100% would recommend ! I would have been in a real mess had he not come out! Him and his lovely wife will never know how grateful I am for taking time away from their family to come fix something for me and my boy . Thank you guys so much and I'm sure I will be calling you again now that I know you do multiple things!

My washing machine drain kept backing up & flooding the laundry room. Mike & company came the…read morenext day, cleared the pipe & charged me a very reasonable amount. When it flooded again, they came back out, dug up a drain clean out & didn't charge anything at all!! Now the drain is working perfectly. I'd recommend this company to anyone with clogged drains!!!

Very easy company to deal with quick to respond very reasonable prices and took care of the problem…read morewould definitely use again trying to use your voice thing quick Spond very reasonable prices and took care of the problem would definitely use again