The property front office staff was so rude to me I am an…read moreexcellent tenant, even desirable I would say. But they treated me as though they they didn't have time for me. So, another landlord got lucky and got me as a tenant. ANR PROPERTIES, it is definitely your loss. You should consider a new friendluer front desk receptionist.

Initially there was some communication issues on both my and ANR part. But I am very happy to…read morerewrite this review after having a stellar experience with them this week. Which ended in signing a lease for a nice property. They were very accommodating with me coming from out of state at the last minute to view perspective properties. The owner Ryan even put in efforts to find the perfect home for my family. Which speaks volumes to see the owner of the company in helping his employees. Jenn and Diane were so kind to my son and very helpful with information on the local area. They put my mind at ease with this renting process and I couldn't ask for a better property management company to rent from! I'm beyond thankful we were able to find a suitable rental to welcome us in Pocatello! Thank you ALL so much.

My experience with this HOA management company has been disappointing, primarily due to poor…read morecommunication, lack of follow through and minimal accountability. Over several years, HOA fees have increased multiple times, while promised improvements have either been delayed indefinitely or not materialized. I am sharing this review to reflect my personal experience as a homeowner and to encourage greater transparency, responsiveness, and follow through for resident relying on this company to managed shared community resources.

Definitely worst PM I ever had. Right now, my hot water faucet seemed unable to shut the water…read moredown. I tried to reach the boiler which is in another unit - that person is at work. I had been calling the emergency line. It happened around 6:15 AM and it is now almost 8:45 AM. And the dumb thing won't open until 11AM and the water is still running. I called the emergency line - they said they are sending someone on the way. and that was nearly 3 hours ago. Liars.

Lived here for about a year and honestly it is one of the worst places i've ever rented. Sure the…read morepool is nice especially if you have kids, but trust me its not worth it. The managing staff, especially Jamie is ready to always argue. By the way Hallie is Jamies daughter, they both are the managing/owner staff. One of the worst experiences i've ever had. Not only did we face racism with them but they would also charge us way more for rent adding fees like "parking insurance", "maintenence", and other un-named charges adding a 200$ extra charge monthly apart from rent, heat and electricity.. Jamie promised to give us our rent money back since we paid one month in advance before moving out, but today when we went by the office she denied all claims and said if we showed up again she would call the cops on us. Not only that but the apartments are pretty old and in horrible condition. roof leaks, rusty stove and washing and drying machines that break to often. PLEASE SAVE YOUR MONEY RENT SOMEWHERE ELSE!

So... I was trying to find a rental. I saw that they had availability. I contacted them. They did…read morenot answer the questions that I asked even though I asked multiple times. Then today I received a call from Hallie or how ever she spells her name and she defends Jamie - her co-worker and states that she responded promptly to my emails and provided information. Yes... Jamie did do that... but did she respond to the question that I asked no... and when I tried to explain this, Hallie did not like the conversation and just hung up on me with nothing else said. How professional right? So, I call her back and she cannot find enough professionalism within her to even answer the call. If they cannot simply answer questions or handle themselves accordingly with professionalism... how would they be to rent from?

After previously living in a one bedroom apt the big Brentwood manor building at 303 N Hayes, the…read moresame owners had a bigger 3 bedroom apartment only 2 buildings down open up. I really liked the property managers they used to have running Brentwood decided to move into a 3 bedroom in this six plex that they also ran. It had new carpet, a newly remodeled bathroom, and a nicer kitchen. From a short tour I went ahead and upgraded. We paid a 600$ deposit and paid 570$ every month including the discounted internet they offer. After paying the deposit and getting the keys I went inside to check everything and clean in needed. I ended up crying after having to clean so many dead bugs out of all the window sills. I smashed 3 spiders before even moving anything in. While cleaning the windows I realized they were mostly painted shut but not sealed properly elsewhere. I tried to seal them with caulking putty, it didn't help a lot. Only two of the windows opened at all. I did spray around all of the baseboards of the apt with home defense spider and bug stopper when I moved in. It didn't help. The closet door to my bedroom never got installed before we moved in like they said they would. Since we've moved out I don't know if they had installed it yet. When they replaced the carpet in my apt they didn't bother installing new trim and so there is a good sized crack all along the corner of the wall and floor. I found spiders down there often. I also had a problem with carpet beetles while I was there (I never had this problem at the 303 n Hayes apt complex). I had Brand new carpet, and I vacuumed every week. There were less of them when I sprinkled diatomatious earth (garden safe) in all the cracks along the baseboards. It's supposed to kill insects with an exo skeleton. It definitely didn't work on the spiders there. I saw all varieties of spiders there, mostly hobos. The biggest hobo I saw was about the size of a 50 cent piece with his legs expanded. I found earwigs in my kitchen occasionally (I mopped once a week). The spiders and webs are really bad in the hallways outside of the apartments. Each month I asked the property managers to vacuume it out and they didn't vaccume that hallway once in the 6 months I lived there. I tried to sweep out the carpet a little bit but gave up after 4 months of seeing the neighbors leave their cigarette butts on the floor out there. I placed a spider trap in the hallway that was full within 2 weeks. I will post a picture. The spider traps I placed inside my apartment all had spiders in them. If it wasn't for all of the spiders in this building I would have stayed longer. My neighbors when I lived there consisted of a group of very loud college girls and some other folks with a dog they always chain up outside of the building. They never pick up their dogs poop. I never dared to walk in the grass!I heard the woman yelling at her dog on several occasions and twice she yelled at it for biting her. The other neighbor was a guy who smoked on the porch all the time and threw his cigarette butt on the ground. I think there was a young couple who lived there too that also had a dog, but they kept to themselves and took their dog only to the park. The apartment kept pretty warm in the winter but was unbearably hot in the summer. I got one of those small window ac units and it cooled the entire apartment very well! The apt I lived in had 3 bedrooms and one bathroom. One bedroom didn't have a closet but there was a lot of storage elsewhere in the apartment. There was a washer dryer hook up that we never used. There was also a back door that was very creepy. I piled things in front of it to make sure no one could come in from it. I never had any problems with bed bugs here. I kept bed bug traps under my bed posts and didn't have my bed touching the walls. I never saw a single bed bug. The only thing my bed post traps caught was a pill bug. If it wasn't for the spiders and bugs here I would have stayed longer. The drive from here to isu is under 10 minutes usually. Our electric bill was usually around 40$ and gas bill was around 25$ in the winter and 8$ in the summer. If you don't mind spiders/bugs and the sketchy neighborhood, it's worth the space!

From the owner: We specialize in offering affordable 1 bedroom apartments in a historic building in Pocatello,…read moreIdaho. There is also a 6-plex two houses down which houses a 1 bedroom, 2 bedrooms and a three bedroom apartment.

FAIR WARNING!!! DO NOT RENT from this company. They have one of the most heavy hard handed leases…read moreI've ever seen!! Even an attorney told me this. People who live in their houses and apartments are constantly moving in then out when they actually find out how heavy handed those leases are. And the WSG has to be shared with other tenants in their apartment buildings. So even if you try and save water, and your neighbors don't, you end up paying more for your water bill every month also. The grounds are always trashy and look like a dump. Word to the wise, don't move into any of their properties unless you absolutely have to.

Do not rent from these people! They are a night mare. I walked into a dirty, disgusting…read moreapartment, and they have the nerve to charge me for cleaning and repairs when I left. They charged me $2200 for new carpet which was completely unneeded. Also, there were drug dealers living upstairs throwing needles into the parking lot. Had crazies next door fighting all of the time. Avoid this place like a plague.

This is a small affordable place to live for any age student attending ISU. There are a few "buts"…read morethough. When you sign the lease you agree to any member entering your apartment at anytime without letting you know even if you are not present. I've never meet someone who actually got their security deposit back. The "white glove inspection" is insane, this isn't a military academy. The hot tub has not worked in over 2 years. Final thing is unless you request to live with friends, you have no idea who your roommates are until the day you move in. 3 stars because it is affordable and great location but needs to make some adjustments to improve customer satisfaction.

Very comfortable but affordable! Clean, spacious, and extremely close to Idaho State University…read more I'd definitely come back. My only criticisms are that most of the key cards to get into the main building and laundry room do not work, and that, during the summer at least, it takes a very long time for the maintenance requests to be fulfilled. The pool was often closed this summer due to such long intervals of maintenance, but when it was open, it was absolutely marvelous!

My previous review was completely inaccurate and cruel to say the least. I was suffering from…read morePsychosis. I regret the post I created and can not figure out how to delete it. It is not true. I adore my apartment. Mike, Maintenance is awesome at his job. Shawna is a good, caring manager. I am deeply apologetic for the original post from me and do not feel that way at all. Thx.

Shawna is Hostile and the Maintenance is almost non-existent. I was 6 months without a dishwasher…read more Shawna publishes new rules and imposed fines that she then violates and disregards herself. Recently she lmposed a fine for not cleaning up behind your dog and immediately her yard was an absolute minefield of poop . Avoid renting here at all cost.