Five Star Property Management in Pocatello is well established and a reputable business here in…read morePocatello. I did not hesitate to rent one of their properties. Whenever I had a problem it was addressed very quickly except one issue that was never fixed (the constant running of one of the toilets). That is why I was so incredibly disappointed when I learned that they took out almost $600 of my deposit to do "repairs" as they stated. I have NEVER had any amount of my rental deposit not refunded to me... NEVER!! I always leave the rental in better condition than I received it. In fact, the place I rented from them was not left clean. The interior of the windows were filthy, items were left in the kitchen cupboards, along with hair items left in the bathroom drawers. No biggie.... I just cleaned them out as I unpacked. But now that I see how they nickle-and-dimed me from my deposit I am not only shocked but extremely disappointed. They claimed nail holes and painting in the amount of over $500. Seriously?? I use the tiny picture hooks that barely leave a hole. Yes, there were a few places I had to put an anchor in the wall, but there certainly wasn't over $500 worth of damage as they claimed. What's amazing is because I had moved out of state I called Five Star a few weeks after moving out to make sure all was good with the place. I was told that everything was great and that they "didn't have to do hardly anything" in their exact words. So, as I patiently waited for my large deposit to be returned to me, which you should know they hold on to for the full 30 days after you move out. As their employee Kevin stated, "they usually use the full 30 days". Why? The lease states that it could take "up to 30 days" to receive your deposit back. They didn't mail me my deposit until after the 30 days had lapsed. Doesn't make sense especially when I was told by their staff two weeks prior that "everything was great and they didn't have to do hardly anything". So... I am shocked by the way Five Star not only held onto my money longer than their written move-out policy claims, but I am extremely disappointed by the way they literally stole a large part of my security deposit. Had it not been for the underhanded theft of my deposit I would have given them a 4 or 5 Star rating. But that is not the case. Shame on you, Five Star, for being so greedy. Mark 10:23- And Jesus looked around and said to his disciples, "How difficult it will be for those who have wealth to enter the Kingdom of God!!" Mark 10:25- "It is easier for a camel to go through the eye of a needle than for a rich person to enter the Kingdom of God"... as Jesus also stated. I Timothy 6:9-10....But those that desire to be rich fall into temptation, into many senseless and harmful desires that plunge people into ruin and destruction. For the love of money is the root of all evils". So if my money brings you happiness here in this world of sin and greed then I shall give it to you without hesitation.

Don't do it. They will rip you off. I don't know how they stay in business. They didn't fix our…read moreheater for 3 days. We had a new born and they offered a space heater for a 2 story apartment. We should have been put in a hotel until it could be fixed. We had the carpets cleaned by their preferred contractor and they redid them saying some bs We had a professional cleaning done and they charged us for another one. If you do rent from them take a ton a pictures of everything because they will charge you for everything when you leave.

The property front office staff was so rude to me I am an…read moreexcellent tenant, even desirable I would say. But they treated me as though they they didn't have time for me. So, another landlord got lucky and got me as a tenant. ANR PROPERTIES, it is definitely your loss. You should consider a new friendluer front desk receptionist.

Initially there was some communication issues on both my and ANR part. But I am very happy to…read morerewrite this review after having a stellar experience with them this week. Which ended in signing a lease for a nice property. They were very accommodating with me coming from out of state at the last minute to view perspective properties. The owner Ryan even put in efforts to find the perfect home for my family. Which speaks volumes to see the owner of the company in helping his employees. Jenn and Diane were so kind to my son and very helpful with information on the local area. They put my mind at ease with this renting process and I couldn't ask for a better property management company to rent from! I'm beyond thankful we were able to find a suitable rental to welcome us in Pocatello! Thank you ALL so much.

I've been working with Axiom Property Management and PRS Realty Services for over 10 years…read more Although California is home, my wife and I investigated real estate investment opportunities in many of the Western United States. Most areas we looked at only made investment sense if the properties appreciated dramatically. We like a greater margin of safety. PRS and Axiom helped us find a location with low vacancies, stable long-term appreciation, high capitalization rates and excellent rates of return. We appreciate the fact that the company running the pro-forma numbers on potential investments also handles the property purchase and the management afterwards. You'd be surprised at how many property management companies have no idea how to put together decent assumptions on a real estate investment. These guys are the real deal. Business investment acumen, high moral character and a true desire to make their clients' investments successful...it's a winning combination and why we've chosen to continue expanding our real estate portfolio with them. It' s our pleasure to recommend them. Jonathan & Heather Johnson Camarillo, CA

FAIR WARNING!!! DO NOT RENT from this company. They have one of the most heavy hard handed leases…read moreI've ever seen!! Even an attorney told me this. People who live in their houses and apartments are constantly moving in then out when they actually find out how heavy handed those leases are. And the WSG has to be shared with other tenants in their apartment buildings. So even if you try and save water, and your neighbors don't, you end up paying more for your water bill every month also. The grounds are always trashy and look like a dump. Word to the wise, don't move into any of their properties unless you absolutely have to.

RPM is one of two companies I would rent from in Pocatello. I rented from them for 3 years and…read morenever had a single issue. My property manager was amazing. Any time I had a service request they were on top of it and kept me in the loop. And they were communicated well during move out. Most people only write reviews to complain but I had nothing but a good experience with them! They care about their tenants and owners!

Mandi is the best very reliable lovely personality she helped with everything I needed and moreread more

Chris Huffman has been my real estate agent while I've lived in Pocatello. He has shown me any…read morehouse that I've requested plus sent me new houses info that came on the market. He never said he couldn't show something due to his constraints. Chris has weathered through my changed searches, from monetary switches to geographical searches. I felt safe sharing my changing situation with him, knowing he'd honor that trust. He's the REAL thing....an honest real estate agent! I highly recommend him.

To much inexperience, the agent I was working with could not pack the punch, agent was unclear and…read morecouldn't answer my questions. Was unable to support my decision or unwilling to. I got the feeling the entire office just didn't care, who's got time for that shit!

Tracy Bixby with Homeland Realty is dishonest from the get go. We were told what our real estate…read morecommission was going to be. Great. Her numbers were better than the 6% other realtors were charging. The home sold in one weekend. ONE HOUR before our closing we got an email from First American Title Co. letting us know what our closing fees would be. Our fees suddenly had doubled. We called Tracy immediately. She tried to say that was what we agreed on. She backed down when we said we had our written contract in front of us. She said she would correct it. When we got to the Tittle company she hadn't notified them. Luckily another agent who works for Tracy was in the room, (seems Tracy had suddenly taken ill) and the other agent had the form corrected as to what the correct fees were. Another lie was telling us that our buyer was buying it for her ISU college son. We were more than willing to help out. As we are snow birds, we left the home 98% furnished with new items only used 5 months a year. We had only owned the home 5 years. Included were couches, mattresses, lamps, washer and dryer, dishes, silverware, pots and pans and even the lawn furniture and lawn mower. I even left blankets, sheets and towels. Three weeks later, I looked it up on Zillow as our neighbors said no one had moved in yet. Surprise, surprise they now had it for rent at $2450 and Homeland Real Estate was the property manager. What had really angered us was earlier we had canceled an appt. with an estate dealer to manage a sale since we didn't need any furnishings at our Winter home. We figured their son could use all we left behind. Plus to add insult to injury, I took great pictures of our property when we listed it as an FSBO three weeks earlier. I gave Tracy permission to use them when we listed with her. Now she's using my pictures to try and rent the property. Tracy is sneaky and dishonest.

Homeland rentals were very nice and understanding but I wonder now…read more. Not one to put negative vibes on something like this but.. said they would over see my credit.. just tell the truth and we will work with you. so I did..told him my landlord is not friendly at all.. hasn't fixed 3 things in 8 years and is a racist and just an asshole. I even showed them the video and they said they dont need to hear from my land lord.. that was good enough. He said put in your app and pay the $45 app fee and you will be fine ( before the video) ( because I explained it to him).. is there anything else I should know.. he said..I said I have a brother that had hip surgery and shoulder surgery and helps take care of my son for me.. they ask how long will he be there and I said about a month from moving in. everything was great.. I had a couple of choices to choose from.. I was very happy.. then the day before I was to pay my deposit. I get a phone call saying I talk to your nm landlord.. and you didnt tell me the truth about your brother.. do he now will not except my application.. what is that.. H e said the amount of time he was here with me.. one it doesnt matter how long.. he was taking care of my son while I was working and I make 4100 a month alone.. 2 his hip surgery was a while ago but have been having defective problems and has been going to the doctors.. 3 he is at of here in a month like I said.. bottom line is o was truthful with everything but he used my brother as i was lying to him.. so i was denied and they got my app fee.. thought they were nice people but if you do that alot you can take a in on those app fees.. paid my rent on time for 8 years and was an excellent tenant.. never had a crazy party except for my kids slumber party..LOL..

I reseeded the entire lawn which was dirt and weeds and somehow can't manage to get the lawn mowed…read moreand it is almost June.

From the owner: We have residental properties (homes and apartments) for rent. Contact us if you need a house or…read moreapartment.

Billy was great to work with. He is very knowledgeable about the Pocatello market, honest, easy to…read morecontact, and dependable. We needed to move fairly quickly and Billy was spot on with the price we should list our home at and we sold it in one week. (August, 2023) we really appreciated all he did for us, and we always felt like we could ask any questions we had. It was a very smooth sale and we would definitely use him again.

We have had the opportunity to work with Billy on a number of properties including purchasing…read morecommercial real estate, selling an unimproved lot, and finding occupants for a current lease obligation. We have played the part of buyer, seller, and lease owner on these properties and from all of these perspectives I believe we have a depth of understanding of his abilities as an agent and advocate for his clients. Billy has a thorough understanding of how this business works, what direction the market is headed, and how to navigate the maze of obstacles that often come up in real estate. We have always felt that we had a knowledgeable intelligent and trustworthy professional on our side. He made some seemingly impossible situations work out some how and they have been the best investment choices we have ever made. Would give him 10 stars if we could.

I've invested with and worked with this team for over 8 years. They are very aware of what a real…read moreestate investor needs. Their management practices are top notch. They also have a very engaged maintenance team. They do enforce the move in and move out conditions very well and I think that is why you see a lot of unhappy tenant reviews. As a property owner I am happy to see this level of enforcement. It's not an easy job and they are great at it.

Decided to rent from them and have only had problems since May 2017…read more Rent is nearly $1400 a month at the property I live at. The water heater is from 1989 and is supposed to be changed 8-12 years. There should have been 3 installed at this property.... Every bathroom in the house isn't up to code. There is no way for any of the heat to escape because there isn't a vent or window. It took 7 months for them to install a vent fan in the main bathroom. But, the walls look TERRIBLE. There is streaks of water/ paint all over the bathroom. When I asked Jacob Grant to clean it, they sent the mainlanders guy over to tell me that "they can try to clean the walls, they won't paint it, and I have to pay for the labor." How bad of a management company can you be?!? Anyways I'm so fed up that Dorie will never call me back and that they just don't truly care about their properties or the people they are renting too. I'm going to get with legal counsel so i can make the next correct moves because the price is not worth it.