the only positive thing i have to say is the guy was super nice.. i was wondering since the service…read morewhile i was getting so hot in my laundry room. took a picture behind the dryer and realized it wasn't hooked up so it's hot as heck in my laundry room on top of 95° weather. another thing put a whole dent in my brand new dryer. the plastic was literally still on it. very upset. extremely aggravating this is the first time i've ever had a brand new washer and dryer so it may not mean a lot to other people, but it does to me. didn't even have it for two months and now there's a big dent in it.

I've used them twice & I'm very happy with the service & quality of repairs. Pleasantly surprised…read morethat any work is under warranty for a year. Mr Shane & Elliott are both awesome people!!

He doesn't know how to fix a dryer. My experience with him was that he took payment and lied about…read morefixing my dryer.

From the owner: With over a decade of experience working for major appliance repair companies, I've seen firsthand…read morethe importance of honesty, reliability, and fair pricing. That's why I started my own business--to provide dependable repairs you can trust, without breaking the bank. I service a wide range of brands of all major appliances, and I'm committed to serving my customers with transparency and trust. Let's keep your home running smoothly! -Dependable, same day/next day service available -Discounts available for military personnel/veterans, first responders, and seniors -Local expertise, with over 15 years experience in home appliance repair -Honest, affordable repairs with no upsells

The problem I had is that he doesn't guarantee his work. Claimed he fixed my dishwasher but 2 days…read morelater it was doing the same thing. He still charged $115.00. I asked about a refund since it wasn't fixed but he never replied. I just can't afford to pay that much for work not completed.

Mark showed up on time and provided professional service along with knowledge on how to keep our…read moredryer well maintained. I would highly recommend him to anyone!

Apparently I had an issue with the cold water valve on my washer. Two appointments were needed, one…read moreto diagnose the issue and the second to order and repair. I was away from home at the time the issue needed to be fixed and the guy they got to fix it was very patient with the schedule conflict and he was right on time for both appointments. My washer is working perfectly now. Very grateful!

Great service! Always dependable!!! Everyone at the company is very pleasant and ready to help.read more

I don't usually post reviews. Although consumers like myself need to be aware of this company and…read morethe owner. I contacted this company for service call for refrigerator repair, diagnosis. The "owner" arrived and indicated that the compressor on our Samsung was low on refrigerant, Samsung has a closed system. He indicated that his tech could do some kind of modification and fill the refrigerant. Stated that the tech would arrive the next day between 12 & 2PM, about I:30 I texted the owner, he texted back that the tech was running late and the tech would call when he was on the way. About 4:30 texted again, no response, called went to voicemail, left message no response, office phone, voicemail no response. Check for service call $80.00, cashed no call back. Be aware of this company they are not very trustworthy in my opinion.

Local business, owned and operated by local people. They give good advice when purchasing and…read moregreat service after the sale!

From the owner: Specializing in: - Major Appliances Sales & Service…read more - Major Appliance Repair In-home - Major Appliance Parts available at store - Air conditioner Repair - Dishwasher Household Sales & Service - Washers & Dryers Service & Repair - Gas & Electric Ranges Sales & Service

unreliable with follow up. does not return phone calls or text messages. blamed it on his phone…read more(insert eye roll here) call Mitch Romero for reliable service.

If I could negative stars I would. Don't use this company. After missing first appointment, I…read morefinally got him to com out. He told me he would order the part & then I never heard from him again. He won't answer calls or message. Totally unprofessional! If he couldn't fix it he could have just told me & saved me the time.

We have used Mitch Romero's several times for various appliance problems and have been both pleased…read moreand impressed by their services. This is a very well-run business; I can't imagine it being rated "two-star". Our home is rather rural, although only 10 miles from a metro area of some 450,000, but some services charge exorbitant "road service fees" to just come over. We have tried others, but their service polices put even regular customers at the back of their list, even for acute refrigeration failures. Mitch has good response times, gives plain-talk quotes, offers alternatives, and sends workers who know their stuff, are polite, neat & clean. One caveat: If you do have to go to this business location, please put the address in your navigator first. It is just North of the Village of Meaux, Louisiana. Go to Meaux, LA, then go the very short distance, a few blocks, to Mitch Romero's. Rick

We used Mitch Romero as requested by our Lowes Protect. They worked on our icemaker for 4 months…read moreand then decided it was irrrepairable because it was damaged in our move. We moved almost a year ago and the unit worked perfect for 8 months before the icemaker went out. They reported to Lowes that the unit was damaged and our claim was denied and we are out a refrigerator! Thank you Mitch Romero Appliance!

Chuck's Appliance Repair is a terrific business. They're timely, accurate, and follow through on…read moretheir commitment to customer and community. I have appreciated their ability to make house calls, scheduling their clients with trust and efficiency, always prepared bc they value my time and aren't willing to run -or ignore- the proverbial clock. I've recommended this shop and they've never caused me to be a liar. (They have a store of merchandise that seems to be just as trusted by their retail customers as their repair job customers.)